Wake Forest Kids 'r' Kids - Wake Forest NC Five Star Center License

1941 HERITAGE BRANCH ROAD , WAKE FOREST NC 27587
(919) 453-2543
1 Review

About the Provider

Description:

Our sincere love for children and strong belief that they should have a solid foundation, in combination with Kids 'R' Kids, the absolute leader in its industry, makes the perfect choice for your family's childcare needs. Our center is approximately 17,000 square feet with 10 classroom suites, a cafeteria, a Library, a large activity gym for before and after school students, and four large play areas separated for age groups. At Kids 'R' Kids, we share a common desire with parents, which is to provide the absolute best for the children. Our high quality teachers, creative and fun educational programs, and of course, our state of the art facility make us stand high above our competitors.

Program and Licensing Details

  • License Number: 92002048
  • Capacity: 240
  • Age Range: 0 through 12
  • State Rating: 5
  • Enrolled in Subsidized Child Care Program: Yes
  • Type of Care: After School, Before School, Before and After School, Daytime, Full-Time, Part-Time
  • Transportation: Field Trips
  • Schools Served: Wake Forest Elementary, Forest Pines Elementary, North Forest Pines Elementary, Wakefield Elementary, Heritage Elementary, Jones Dairy Elementary, Sanford Creek Elementary, Rolesville Elementary
  • District Office: North Carolina Dept of Health and Human Services - Division of Child Development
  • District Office Phone: (919) 662-4499 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2023-06-20 Unannounced Inspection No
2023-06-13 Unannounced Inspection Yes
2023-06-13 Violation 533 15A NCAC 18A .2804(d)
Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One infant had three bottles that were not dated.
2023-06-13 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of Air Wick aerosol spray was in suite 400 located in a plastic tote in the children's bathroom; hand sanitizer was located in an unlocked cabinet, and two staff's handbags were on the floor in a closet and one was hanging on a hook; all these items were in an unlocked cabinet or less than 5 ft. from the floor.
2023-06-13 Violation 847 10A NCAC 09 .0803(4)(6-9)
Parent's medication authorization did not include required information. A bottle of Coopertone Kids sunscreen was not labeled with the child's name and did not have a permission form to administer.
2023-06-13 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were observed in children's cubbies and teachers closets. These plastic bags had items in them such as children's clothes and teacher supplies.
2023-05-08 Unannounced Inspection No
2023-03-09 Unannounced Inspection No
2023-01-25 Unannounced Inspection No
2022-10-25 Unannounced Inspection Yes
2022-10-25 Violation 852 .0802 (e)
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed by staff when a child was scratched.
2022-10-24 Unannounced Inspection No
2022-09-02 Unannounced Inspection No
2022-07-21 Unannounced Inspection No
2022-07-21 Violation 902 G.S. 110-91(10)
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A teacher threw a toddler's pacifier to them from across the room. The end of the pacifier had a metal clip attached. She used her foot to push a toddler on the bottom causing the child to fall over onto their face. A teacher pushed the top of a child's head to get them to sit into their seat.

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

Reviews

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LAll Oct 16, 2014

A review should be informative and simply saying something is excellent is just as much of a disservice to readers as it is to say something bad without explanation. With that in mind, this is a detailed review. A note upfront: Regarding the NC State Childcare Star rating: Can you attend a 1 star daycare and get outstanding care, certainly, but the odds are stacked against it and research has proven that. The higher the rating, the higher educated and experienced teachers your child will be exposed to. Ask any 5 star daycare if it is worth the rating and they will say it makes all the difference for their business. Ask a 1 star rating daycare and they will come up with any excuse to justify not going through the rating system to save money for their wallets and time. My experience at Wake Forest Kids are Kids: To begin, we did not have any issues at this 1 star daycare while our child was in the newborn or 1 year old rooms. They had fabulous teachers that tended to the children's needs and I'd even say the teachers were rather clever in many ways. Once our child was in either the 1 1/2 and 2 year old rooms, various issues started to develop for various reasons. Most issues were minor, but the 2 big issues (biting and neglect) effectively made us lose total confidence in this facility. One of the 1 1/2 year old teachers was fired shortly after the state investigated a complaint and that lead to 2 new inexperienced teachers who had their backs to the children for a majority of the time. This created excessive biting issues (up to 3 bites/week for several children) and was brought to the attention of the Director. She didn't offer any solutions to help stem the biting problem, only that the biting occurs, and just as quick as it occurs, it then disappears. The situation was resolved (or at least greatly diminished) after a call to KidsRKids corporate office, when a 3rd person was assigned to the room. The final issue of neglect that actually made us leave this daycare was shortly after a wonderful teacher left and a new teacher was assigned into the 2 year old room. We found our 2 year old child on video with her pants and underwear down to her ankles for a half hour, standing right outside the bathroom or sitting with her bare butt on the bathroom floor when she couldn't pull her pants up. The teachers were less than 10 feet away from her but were too busy talking to assist with pulling up pants. This appears to be the standard care of children as when we questioned the teachers, they had no idea what we were talking about. When this was brought to the owner's attention all he could simply say is he actually thought maybe the teachers were using some sort of teaching method and never offered an apology. Check with the NC state licensing agency as they have been out to this daycare in 2014 for several complaints or have found many violations (eg. neglect, inappropriate language by teachers, threats to kill a child, director holding a child against their will, etc). Since our move to another facility we have found out that the star rating does matter. Our child attends a 5 star daycare, where all the teachers have their early childhood degrees and several years of experience. The parents are well informed of the curriculum, the menus and schedules. The school also personally ensures all activities done on site (Tumble Bus, etc.) comply with the state laws. Wake Forest KidsRKids was not doing any of that when we were. We were very fortunate that our bad experience did not forever harm our child and has actually led us to higher quality care. For a 1 star facility, they are charging about $60/week too much. Other day cares in the area who are a 5 star, charge the same price and have wait lists. In summary, if you are looking for quality care, be very wary of anything less than 4-5 stars. There is no reason to pay for 5 star quality to a 1 star facility.

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Providers in ZIP Code 27587