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Licensed Center ✓ Licensed

True Care Academy

Indianapolis, IN · Marion County
★ ★ ★ ☆ ☆ 3.0 (2 reviews)
4233 North Emerson Avenue, Indianapolis, IN 46226
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Quick Facts

Capacity
89 children
Age range (listing information)
Infant-Twelve
May not reflect the ages served today. Please confirm with the provider.
Subsidized Program
Does not participate
PTQ Level
1

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Contact Information

📞 (317) 549-2844
4233 North Emerson Avenue
Indianapolis, IN 46226
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✓ Licensed Licensed Center
Active License
License Number
14385
License Issued
Apr 1, 2025
Active Through
Mar 31, 2028
Issued By
Indiana Family and Social Services Administration
District Office
Indiana Family and Social Services Administration - Bureau of Child Care

Reviews

3.0
★ ★ ★ ☆ ☆
2 reviews
5★
1
4★
0
3★
0
2★
0
1★
1
Alicia
2014-10-23 17:40:39
★ ★ ★ ★ ★

I have two sons that have been going to True Care academy since they were 6 weeks old. They are now 5 and 7 years old. My children and I love true care they have been their every step of the way helping raise my sons. From walking to talking to potty trained to tying their shoes. My sons love to go to daycare after school now. They even had a graduation for my sons when they went on to kindergarten. I would recommend True Care to all my friends and family. They are not perfect but they have heart and love your kids like their own!!!

88 out of 172 think this review is helpful Was this helpful?  Yes  No
Parent
2011-06-14 14:16:54
★ ☆ ☆ ☆ ☆

My son attended true care academy for about a year.  Things werent perfect but nothing is perfect.  One day i got off early and i walked in on a teacher hitting my two year old son with a wooden ruler on his bear leg.  I would not recomend them to any family or friends because they cannot be trusted with your child.

100 out of 188 think this review is helpful Was this helpful?  Yes  No

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About the Provider

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True Care Academy Day Care is located in Indianapolis, IN. It is a preschool that serves children ages 0-7. True Care Academy Day Care has a capacity of 89 children.
Additional Information: Number Of Infants Licensed: 8; Number Of Toddler Licensed: 10; PTQ Level 1;

Hours of Operation

  • Monday6:30 AM-7:30 PM
  • Tuesday6:30 AM-7:30 PM
  • Wednesday6:30 AM-7:30 PM
  • Thursday6:30 AM-7:30 PM
  • Friday6:30 AM-7:30 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection Type/Date Action needed to correct issue Date Resolved
Licensing
2026-01-06
Missing Daily Schedules posted in classrooms 2026-01-06
Type of correction needed: 470 IAC 3-4.7-60
Written program plans
Licensing
2026-01-06
Items labeled "Keep Out of Reach of Childre" accessible to children. In classrooms hand sanitizers assessable to children. In the bathroom on changing table disinfectant spray accessible to children. 2026-01-06
Type of correction needed: 470 IAC 3-4.7-100(e)
The center must store cleaning equipment, cleaning agents, aerosol cans, and any other item that states keep out of the reach of children in a place that is inaccessible to children
Licensing
2025-06-11
Group size was not maintained when consultant observed 17 children ages 5 and up with one staff member in the school age room. Ratio for children 5 and up is 1:15.
Type of correction needed: 470 IAC 3-4.7-48
Child/staff ratios and supervision
Licensing
2025-02-17
Three staff members missing Physicals within 30 days of employment.
Type of correction needed: 470 IAC 3-4.7-41(a)(6)
Records, kept at the child care center, shall document the following for all current staff, substitutes, and volunteers: Physical examination verification form with physicians or nurse practitioners signature within thirty (30) days of employment dated no earlier than twelve (12) months prior to date of hire
Licensing
2025-02-17
Seven staff members missing documentation of Annual Evaluations. 2025-03-05
Type of correction needed: 470 IAC 3-4.7-41(a)(5)
Records, kept at the child care center, shall document the following for all current staff, substitutes, and volunteers: An annual written evaluation of the employees performance
Licensing
2025-02-17
Four staff members missing documentation of 12 hours of in-service training. 2025-03-30
Type of correction needed: 470 IAC 3-4.7-35
In-service staff training
Licensing
2025-02-17
In the infant room the changing table pad has cracks in the plastic. Not sanitizable. 2025-02-26
Type of correction needed: 470 IAC 3-4.7-94(i)(1)
The center shall use a changing table as follows: The table must be sturdy and sanitizable
Licensing
2025-02-17
Two staff members missing documentation of emergency contacts. 2025-02-18
Type of correction needed: 470 IAC 3-4.7-41(a)(4)
Records, kept at the child care center, shall document the following for all current staff, substitutes, and volunteers: The name, address, and telephone number of the person, physician, or health facility to be contacted in the event of an emergency
Licensing
2025-02-17
One staff member missing documentation of Current TB test. 2025-03-10
Type of correction needed: 470 IAC 3-4.7-85(2)
Within thirty (30) days of employment, newly employed staff, volunteers, substitutes, student aides, and any other personnel having direct contact with the children or providing food service shall have the following: Mantoux tuberculin skin test, with results recorded in millimeters, and repeated annually
Licensing
2025-02-17
One staff member missing 1-4 of the health and Safety Modules. One staff member missing Module 3 of the Health and Safety Modules. 2025-03-30
Type of correction needed: 470 IAC 3-4.7-35(a)(2)(d)
In addition to first aid, cardiopulmonary resuscitation (CPR), universal precautions, and life saving certification, all directors and persons counted in child/staff ratios shall have, on an annual basis, a minimum of twelve (12) clock hours of in-service training as follows: Caregivers shall receive training in each of the following categories: Health, nutrition, sanitation, and safety
Licensing
2025-02-17
No thermometer in the refrigerator in the infant room. 2025-02-26
Type of correction needed: 470 IAC 3-4.7-116
Kitchen and food preparation areas
Licensing
2025-02-17
Infants missing feeding plans. Missing updated feeding plans. 2025-03-08
Type of correction needed: 470 IAC 3-4.7-19(b)(3)
The center shall post the following items: A copy of infant feeding plans in each infant room
Licensing
2025-02-17
One staff member missing current First Aid Training certificate. 2025-03-20
Type of correction needed: 470 IAC 3-4.7-33(2)
All caregivers and other persons counted in child/staff ratios shall have training in basic first aid as follows: Except as stated in subdivision (1), training for all other staff shall be completed within six (6) months of employment and at least every three (3) years thereafter
Licensing
2025-02-17
Four staff members mising documentation of high school diploma or shall have passed an equivalency test. 2025-03-15
Type of correction needed: 470 IAC 3-4.7-24(2)
All caregivers counted in child/staff ratios shall meet the following qualifications: They shall have a high school diploma or shall have passed an equivalency test
Licensing
2024-11-08
Consultant observed director transporting children. One child was riding in the front seat. 2024-11-15
Type of correction needed: 470 IAC 3-4.7-72(2)(j)
The following rules apply to all center transportation of children in vehicles owned or leased by the center: Not permit children to ride in the front seat of any vehicle
Licensing
2024-03-11
Kitchen refrigerator with eight sippy cups with no lids at time of inspection. 2024-03-11
Type of correction needed: 470 IAC 3-4.7-140(h)
Caregivers shall provide a clean sanitized training cup for each child who is old enough and ready to drink from it. Caregivers must cover unused refrigerated training cups
Licensing
2024-03-11
At time of inspection, ratio not maintained when four year old boy left classroom, and walked into preschool classroom to get nap bag, therefor child/staff ratio 1:0. 2024-03-11
Type of correction needed: 470 IAC 3-4.7-48
Child/staff ratios and supervision
Licensing
2024-03-11
Infant/toddler playground with four broken riding toys at time of inspection. 2024-03-15
Type of correction needed: 470 IAC 3-4.7-66(4)
The specific guidelines of the most current, Handbook for Public Playground Safety, as published by the United States Consumer Product Safety Commission, Washington, D.C. 20207, shall be used to determine compliance with the following safety rules: The center shall maintain all equipment in safe condition and make prompt repairs. Records shall document the date equipment is known to need repair, the actual date of repair, and the method of repair
Licensing
2024-03-11
Preschool playground with open steering wheel presenting risk of pinch or crush points at time of inspection. 2024-03-21
Type of correction needed: 470 IAC 3-4.7-66(11)
The specific guidelines of the most current, Handbook for Public Playground Safety, as published by the United States Consumer Product Safety Commission, Washington, D.C. 20207, shall be used to determine compliance with the following safety rules: There shall be no accessible protrusions, projections, pinch, crush, or shearing points on equipment that could injure children or catch their clothing
Licensing
2024-03-11
At time of inspection, three year old classroom with two stained ceiling tiles. 2024-03-21
Type of correction needed: 470 IAC 3-4.7-99(c)
The administrator or director is responsible for maintaining all interior and exterior surfaces, including walls, floors, ceilings, equipment, toys, furnishings, and cribs, in a safe condition, free of sharp points or jagged edges, splinters, protruding nails or wires, loose parts, rusty parts, or materials containing poisonous substances
Licensing
2023-01-20
Kitchen and food preparation areas 2023-01-30
Type of correction needed: 470 IAC 3-4.7-116
At the time of inspection, the black refridgerator in kitchen missing a thermometer.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
A written application for admission of each child, signed by the childs parent, shall be on file at the child care center prior to admission and shall include the following: The childs date of birth, verified by a copy of the childs birth certificate or other legal proof of age 2023-01-30
Type of correction needed: 470 IAC 3-4.7-36(3)
At time of inspection, 2 child files missing documentation of a birth certificate.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
Vendor service 2023-01-30
Type of correction needed: 470 IAC 3-4.7-83
At time of inspection metal stem type meat thermometer missing in kitchen.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
Bathrooms 2023-01-30
Type of correction needed: 470 IAC 3-4.7-113
At time of inspection, sinks in bathroom 1 &2 were not properly sealed to the wall.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
Subject to section 3.3 of this chapter, the applicant must, at no expense to the state, do the following: Require an employee or volunteer of the applicant who may be present on the premises of the child care center during operating hours of the child care center to submit fingerprints for a national criminal history background check by the Federal Bureau of Investigation. 2023-01-30
Type of correction needed: IC 12-17.2-4-3(e)(1)
At time of inspection one staff member present with children have expired fingerprints on file with division making them Unqualified: (BM)
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
In-service staff training 2023-01-30
Type of correction needed: 470 IAC 3-4.7-35
At the time of file review, 5 staff members missing documentation of Health and Safety training modules.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
Emergency Information File 2023-01-30
Type of correction needed: 470 IAC 3-4.7-42
At time of inspection, 10 staff missing documentation of emergency information.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
All caregivers counted in child/staff ratios shall meet the following qualifications: They shall have a high school diploma or shall have passed an equivalency test 2023-02-07
Type of correction needed: 470 IAC 3-4.7-24(2)
At time of inspection, 4 staff members missing documentation of a High School Diploma/equivalent.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
During the first two (2) weeks of employment, all staff shall receive documented training in recognizing and reporting child abuse and neglect. The director shall update this training annually 2023-01-30
Type of correction needed: 470 IAC 3-4.7-13(b)
At the time of file review, 4 staff members missing documentation of annual Child Abuse and Neglect Training.
Provider Response: (Contact the State Licensing Office for more information.)
GW
Licensing
2023-01-20
A child care center shall, at no expense to the state, maintain and make available to the division upon request a copy of drug testing results for an individual who: is employed 2023-01-30
Type of correction needed: IC 12-17.2-4-3.5(a)(1)
At time of inspection, 2 staff missing documentation of drug test results.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
Garbage and refuse 2023-01-30
Type of correction needed: 470 IAC 3-4.7-109
At the time of inspection, in the 1's bathroom and School Age room garbage in uncovered containers.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
Within thirty (30) days of employment, newly employed staff, volunteers, substitutes, student aides, and any other personnel having direct contact with the children or providing food service shall have the following: Written verification of a physical examination by a physician or nurse practitioner that provides evidence that there is no known communicable disease in an infectious state or physical or mental conditions which could affect their ability to perform assigned duties in the child care center 2023-02-07
Type of correction needed: 470 IAC 3-4.7-85(1)
At time of inspection, 5 staff missing documentation of a physical examination.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
Written program plans 2023-01-30
Type of correction needed: 470 IAC 3-4.7-60
At the time of inspection, the 1's classroom did not have written lesson plan posted.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
Infant/Toddler Equipment; General 2023-01-30
Type of correction needed: 470 IAC 3-4.7-131
At the time of inspection, there was a car seat stored in the School Age room.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
Records, kept at the child care center, shall document the following for all current staff, substitutes, and volunteers: Application for employment 2023-01-30
Type of correction needed: 470 IAC 3-4.7-41(a)(1)
At time of inspection, 1 staff missing documentation of application for employment.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
Within thirty (30) days of employment, newly employed staff, volunteers, substitutes, student aides, and any other personnel having direct contact with the children or providing food service shall have the following: Mantoux tuberculin skin test, with results recorded in millimeters, and repeated annually 2023-02-03
Type of correction needed: 470 IAC 3-4.7-85(2)
At time of inspection, 4 staff missing documentation of annual TB test.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
Within thirty (30) days of a childs enrollment, the childs health record shall contain the following: Current and complete record of immunization history showing month, day, and year of each immunization. 2023-02-07
Type of correction needed: 470 IAC 3-4.7-38(2)
At time of inspection, 12 child files missing documentation of current immunizations.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
Poisons, chemicals, and any item that states fatal if swallowed must be in locked storage and not accessible to children 2023-01-20
Type of correction needed: 470 IAC 3-4.7-100(a)
At time of inspection items in unlocked utility closet accessible and fatal (bleach, Ajax, floor cleaner, Ice Melt, hand soap, spray paint)
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
Within thirty (30) days of a childs enrollment, the childs health record shall contain the following: Physical examination verification form with physicians or nurse practitioners signature dated no earlier than twelve (12) months prior to enrollment date 2023-02-07
Type of correction needed: 470 IAC 3-4.7-38(1)
At time of inspection, 3 child files missing documentation of a physical examination.
Provider Response: (Contact the State Licensing Office for more information.)
GJ
Licensing
2023-01-20
The director responsibilities shall include the following: Orientation of newly employed child caregivers 2023-01-30
Type of correction needed: 470 IAC 3-4.7-22(c)(2)
At time of inspection, 6 staff missing documentation of Orientation.
Provider Response: (Contact the State Licensing Office for more information.)
GW
Licensing
2022-02-02
Subject to section 3.3 of this chapter, the applicant must, at no expense to the state, do the following: Require an employee or volunteer of the applicant who may be present on the premises of the child care center during operating hours of the child care center to submit fingerprints for a national criminal history background check by the Federal Bureau of Investigation. 2022-02-10
Type of correction needed: IC 12-17.2-4-3(e)(1)
Four staff have expired background checks (BM, MD, DB, EB).
Licensing
2021-02-09
Building maintenance 2021-02-20
Type of correction needed: 470 IAC 3-4.7-99
There is a broken cot in the PK room. There is broken book case in the toddler room. There is a light out in the PK Room and two lights out in the infant room. There is a space heater in the toddler room. The gate is broken between the two playgrounds. The 3 room has water spots on ceiling tile. Three sinks need caulked to the wall in the restroom. 3s room is missing a board over the hooks where the coats are hanging (eye protection). Snow is blocking back exit doors.
Licensing
2021-02-09
General meal guidelines 2021-02-22
Type of correction needed: 470 IAC 3-4.7-79
AM snack was not covered while transported to the rooms.
Licensing
2021-02-09
Television 2021-02-22
Type of correction needed: 470 IAC 3-4.7-64
Children in the toddler room are watching a cartoon.
Licensing
2021-02-09
Educational equipment and materials 2021-02-19
Type of correction needed: 470 IAC 3-4.7-63
All classrooms are low on science, art supplies, fine motor and manipulative. There is no mirror in the toddler room.
Licensing
2021-02-09
Kitchen and food preparation areas 2021-02-22
Type of correction needed: 470 IAC 3-4.7-116
Food covered in foil in the refrigerator is not labeled or dated.
Licensing
2021-02-09
In any group that has an infant or toddler, the maximum age range between the oldest and youngest child in the group shall be thirteen (13) months 2021-02-09
Type of correction needed: 470 IAC 3-4.7-50(a)
The toddler room has more then 13 months between the oldest and youngest child.
Licensing
2021-02-09
The center shall provide space for each childs personal belongings to keep them separate from other childrens belongings 2021-03-09
Type of correction needed: 470 IAC 3-4.7-111(d)
Coats are touching in the PK and twos room.
Licensing
2020-03-16
The center shall form a resource team that maintains communication regarding the childs special needs and progress that consists of the following: Parent
Type of correction needed: 470 IAC 3-4.7-148(a)(1)
Provider did not have a special needs team in place for a child that required one.
Licensing
2020-03-16
Licensing requirements
Type of correction needed: 470 IAC 3-4.7-2
Provider had a child enrolled over the allowed age of 12 (not older then 13).
Complaints
2020-03-10
2020-05-18
Type of correction needed: Enrolled a child older than what center is licensed for.
Licensing
2020-02-28
Child/staff ratios and supervision 2020-03-01
Type of correction needed: 470 IAC 3-4.7-48
Consultant observed a 19;1 ratio with four year olds through school agers grouped together..
Licensing
2020-02-28
The center shall provide space for each childs personal belongings to keep them separate from other childrens belongings 2020-03-09
Type of correction needed: 470 IAC 3-4.7-111(d)
Coats touching in the PK, 3's, 2's and SA room.
Licensing
2020-02-28
There shall be a soft sanitizable pad on the table with a clean strip of waterproof, disposable paper to cover the entire pad. Caregivers shall place a new, waterproof, paper strip on the pad after each diaper change 2020-03-09
Type of correction needed: 470 IAC 3-4.7-94(n)
Diaper pad in the infant and toddler room is ripped.
Licensing
2020-02-28
Kitchen and food preparation areas 2020-03-01
Type of correction needed: 470 IAC 3-4.7-116
Goldfish, cereal, chips and chex mix is not tightly closed or dated once opened. Snack was not covered when it was delivered to the classrooms. Dishwashing procedures are not posted. Deep freezer is missing a thermometer.
Licensing
2020-02-28
Educational equipment and materials 2020-03-09
Type of correction needed: 470 IAC 3-4.7-63
Toddlers, Twos, 3s and SA room is low on home living, blocks, musical instruments, art, manipulative and science.
Licensing
2020-02-28
Infant Food Preparation and Storage 2020-03-01
Type of correction needed: 470 IAC 3-4.7-135
Bottles are not labeled with name, date and time prepared.
Licensing
2020-02-28
Building maintenance 2020-03-09
Type of correction needed: 470 IAC 3-4.7-99
LId is missing on toilet in the boys restroom hallway. Water spots on ceiling tile in the toddler room. Sink is very slow to drain in the infant room. PK and 3s room has a broken shelf.
Licensing
2020-02-28
Staff hygiene 2020-03-01
Type of correction needed: 470 IAC 3-4.7-98
Two's year old teacher changed diapers then was seen preparing snack.
Licensing
2020-02-28
Infant Feeding 2020-03-01
Type of correction needed: 470 IAC 3-4.7-134
Infant was not held while given a bottle. Infant was not wearing a safety strap while in the high chair.
Licensing
2019-11-01
Infant/Toddler Sleeping 2019-11-08
Type of correction needed: 470 IAC 3-4.7-141
An awake infant was wearing a pacifier cord while in the crib.
Licensing
2019-02-04
Staff orientation 2019-02-04
Type of correction needed: 470 IAC 3-4.7-32
As of July 1, 2018, IC 12-17.2-4-4.1(a)(1)(a) A licensee that cares for children who are less than twelve (12) months of age shall:(1) complete the training course provided or approved by the division under IC 12-17.2-2-1(10) concerning safe sleeping practices; and Two staff have not completed module 3 CCDF requirement.
Licensing
2019-02-04
Child/staff ratios and supervision 2019-02-04
Type of correction needed: 470 IAC 3-4.7-48
Consultant observed a 26;2 ratio in the school age room, children range in age from 2-9 year olds.
Licensing
2019-02-04
Records, kept at the child care center, shall document the following for all current staff, substitutes, and volunteers: Verification that staff is free of tuberculosis within thirty (30) days of employment and annually thereafter 2019-02-14
Type of correction needed: 470 IAC 3-4.7-41(a)(7)
Two staff do not have proof of a current T.B. test result.
Licensing
2019-02-04
Caregivers shall have had training specifically related to infant/toddler development 2019-02-04
Type of correction needed: 470 IAC 3-4.7-121(a)
As of July 1, 2018, IC 12-17.2-4-4.1(a)(1)(a) A licensee that cares for children who are less than twelve (12) months of age shall:(1) complete the training course provided or approved by the division under IC 12-17.2-2-1(10) concerning safe sleeping practices; and
Licensing
2019-02-04
Child grouping policies 2019-02-04
Type of correction needed: 470 IAC 3-4.7-49
Consultant observed a 26;2 ratio in the school-agers room, children range in age from 2-9 year olds.
Licensing
2019-02-04
Childrens admission records 2019-02-14
Type of correction needed: 470 IAC 3-4.7-36
Two children do not have proof of a physical. One child does not have proof of immunizations and two children do not have up to date immunizations. Three children do not have proof of a birth certificate.
Licensing
2019-02-04
Infant Food Preparation and Storage 2019-02-04
Type of correction needed: 470 IAC 3-4.7-135
Two bottles in the infant room are not dated with name, date and time prepared.
Licensing
2019-02-04
Records, kept at the child care center, shall document the following for all current staff, substitutes, and volunteers: Physical examination verification form with physicians or nurse practitioners signature within thirty (30) days of employment dated no earlier than twelve (12) months prior to date of hire 2019-02-18
Type of correction needed: 470 IAC 3-4.7-41(a)(6)
Two staff do not have proof of a physical.
Licensing
2019-02-04
All caregivers and other persons counted in child/staff ratios shall have training in basic first aid as follows: Basic first aid training shall include rescue breathing and first aid for choking and shall be consistent with basic first aid training developed by the American Red Cross or the National Safety Council for First Aid Training Institute 2019-02-14
Type of correction needed: 470 IAC 3-4.7-33(3)
One staff does not have proof of First Aid training.
Licensing
2019-02-04
In-service staff training 2019-02-04
Type of correction needed: 470 IAC 3-4.7-35
Three staff do not have proof of 12 In-service training hours.
Licensing
2019-02-04
Educational equipment and materials 2019-02-16
Type of correction needed: 470 IAC 3-4.7-63
PK room is low on blocks, science, art, dramatic play and manipulative. 3s room is low on science, art and dramatic play.

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