Treasure Castle Learning Center - Southfield MI CHILD CARE CENTER

29592 NORTHWESTERN HWY , SOUTHFIELD MI 48034
(248) 448-8252
8 Reviews

About the Provider

Description: TREASURE CASTLE LEARNING CENTER is a CHILD CARE CENTER in SOUTHFIELD MI, with a maximum capacity of 36 children. The provider does not participate in a subsidized child care program.

Program and Licensing Details

  • License Number: DC630370657
  • Capacity: 36
  • Enrolled in Subsidized Child Care Program: No
  • Type of Care: Full Day Program. Infant/toddler, Preschool
  • Current License Issue Date: 2022-07-05

Location Map

Inspection/Report History

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Reviews

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Erica Boyette 2023-08-04 10:48:07
I have used this provider for more than 6 months

Let me start by saying there aren’t enough stars available to accurately rate Treasure Castle Learning Center. This place deserves 100/100! My child will be graduating from TCLC on August 11th and it will be a bitter sweet moment for him and me because we love them that much. My son has been attending this Day care/learning center since he was 2 years old and now he is more than prepared to start kindergarten this fall. Before coming here I tried 3 other facilities and my son just did not warm up to them. He warmed up almost immediately to Ms Loretta at TCLC and has been happy to attend school here ever since. Not to mention, they are faith based! The staff here are so patient, nurturing and caring if I have any more children they will definitely be attending here as well. If you need a sign to help
You decide, let this be it. You and your little one will
Be happy you did.

24 out of 48 think this review is helpful
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...
Current parent 2023-06-23 16:25:39
I have used this provider for more than 6 months

Ms. Loretta is amazing. She let my daughter start immediately i didn’t have to worry I’ve always been updated on her care or accidents that happen during the day (which is a rarity) my daughter adores her and she has always came off warm and truly concerned my daughter graduates in august and i will be sad to see her leave this facility

21 out of 43 think this review is helpful
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...
The Smiths 2023-03-05 17:49:32
I have used this provider for less than 6 months

I wish that I could give this place and director no stars at all. Parents BEWARE. Just because Loretta has declared this preschool to be “faith based” be discerning. Loretta poises herself as friendly, welcoming, and patient however she is not. (There’s a review on here that says the same) She lacks integrity, doesn't like to be questioned, very dishonest & will slander your name even if you have proof about her character. Our child was under her care for 30 days and her true colors began to show. She failed to communicate and write an incident report with our child hurting themselves at school. Our child was sent home with two small but noticeable knots on their head. We called her about it and she said that she forgot to tell my husband when he picked our child up and that it was during naptime our child was moving around in the bed. She also confessed that it has happened to other students before so we asked to see the cot in person the following day. We still couldn't understand how it occurred that way and was further disappointed that we were not contacted when it happened or any proof of an incident report. Which is neglectful imo. We participated in the holiday fundraiser but withdrew our child shortly after. We never received the books that were ordered. We circled back to contact her about it January 2023, she abruptly said the books were not ordered. I asked when was she going to notify us and refund us and she grew so angry. She raised her voice and hung up in our faces. She then contacted someone that we both know shortly after our phone call ended and bore a false witness against us. She lied about the incident altogether with our child, said it never happened and stated there was a “skin condition” that caused it. Which is furthest from the truth. I had to send three email notices about our due refund. It was finally sent after waiting 4 months. This was a horrible experience and pretty distasteful for someone who declares to be a Christian. Parents trust your instinct. I would hate for someone to experience what we did with Loretta. We are honest people and felt it necessary to finally share the facts and truth about our experience. God bless!

26 out of 50 think this review is helpful
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...
nabongo 2019-08-01 15:57:12
I have used this provider for more than 6 months

As a formal parent of Treasure Castle Learning Center although it has been 3- 4 years later I still see the foundation which was formed by Ms. Loreta, manifesting in the lives of my children. Not only did she prepare their minds educationally she prepared them spiritually. I know many centers or originations no longer focus on the spiritual but with so much going on in the world the innocence of children in my eyes needs to be grounded in the Lord, so I thank her for that aspect which she opened up to my boys.

Many new parents do not know what is needed nor required of children at such a young age when it comes to development, but with Ms. Loreta and her staff it was something I never had to worry about although I did my homework, she was on top of making sure my boys reached, maintained, and excelled at the milestones in which they were expected to reach, allowing them to have a proper foundation to move onto preschool and kindergarten without a hitch. My expectations where meet and exceeded, and if I was ever so crazy enough to have another child no doubt would I enroll him or her into Treasure Castle Learning Center with the ease of mind that my child would be safe, spiritually covered, exposed to diversity, and reaching the milestones in which they need to ensure a great start to school.
And I cannot go by without mentioning the seriousness she takes in her staff selection, she will teach those children herself before she will allow anyone who is not experienced, as loving as herself, knowledgeable, or guaranteed safe to be around the children. She holds integrity and the safety of the children dear to her heart, so you have the ability to feel at ease knowing that your child will be just fine in the hands of Treasure Castle Learning Center.

From the art projects, to the surprise photos or videos during the day received on my phone, seeing how much fun they were having and enjoyment they received, to the honesty she had about your children, their well-being, and their safety. No matter whether it was a good conversation or a not so good (as we know how some little boys can be lol). She embodies truthfulness, trustworthiness, compassion, kindness, dedication, and most importantly love. This isn’t just a job or a hobby for her it is her life, HER children, and her passion which isn’t that easy to come by.
It is my pleasure to stay in touch with her and to hear from her from time to time still checking on my boys and calling them HER boys, making sure she is aware of their progress and the joy in her heart in knowing that they are doing great in life. I recommend her with all honors and recommendations.

43 out of 89 think this review is helpful
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...
LeNeshia Looney 2019-06-06 15:11:40
I have used this provider for more than 6 months

My son has been enrolled at Treasure Castle for almost two years now. It was the best decision I have ever made. My son has improved so much with comprehension and interacting. The staff takes very good care of the students. Loretta treats the students as if they are her own.

55 out of 108 think this review is helpful
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...
S.W. 2019-04-21 19:41:21
I have used this provider for more than 6 months

My children attended Treasure Castle Learning Center with Ms. Loretta. My son with her from 11 months old until he started kindergarten. My daughter was 14 weeks old when she started and remained until age of 3 when my family relocated out of state. TCLC was my extended family. Both of my children thrived emotionally, socially and academically. When my children started elementary school they both tested above grade level. The love and compassion that Ms. Loretta shows is unparalleled. Her love of Christ, children and education makes her school standout and above all others! If you want to be able to work and know that your child is in good hands, then Treasure Castle Learning Center is the one for you!!!!

50 out of 103 think this review is helpful
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...
Akujobi 2018-10-23 14:59:48
I have used this provider for less than 6 months

The director, Loretta Alexander has no integrity. She appears to be together but when challenged or questioned in regards to how she runs her daycare she is very unprofessional. Everyone’s standard of childcare is different but I would not trust my child with her. 
She is so incompetent! She releases children to a non-parent without properly verifying their identity. She seems to be very polished when a visit is planned but when it is not she is horrible. My child was there for a less than two days and I pulled her out because she released my child to a family member without verifying their identity and without notifying me. 
She says she felt comfortable based on my child’s reaction to the person. My daughter is friendly to a lot of people including strangers. This is not the basis to release a child in someone’s care. The director assumed that my child was released to my mother but has no proof because no identification was requested. When I asked for a partial refund of the $430 paid she told me there’s no refunds. She never apologized for her incompetence just simply denied everything. Very poor character! 

58 out of 110 think this review is helpful
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...
Parent 2018-09-26 18:14:45
I have used this provider for less than 6 months

The director is not competent to care for the children. My daughter was recently enrolled in her daycare for a day & a half and she allowed a person access to my child without my consent and then released my child in that persons care. She didn’t ask the person for any Id and never checked to see if the person was on my approved pick up list. When I notified the director my child would no longer be going to the school she asked why and I brought up her negligence. She immediately was offended, stating she did ask for the persons Id. When I asked for the name of the person she released my child to she couldn’t provide a name. 

 

I would not trust my child in her care and definitely wouldn’t recommend any one else. When I asked for a partial refund she failed to refund me any of the $400 I paid to enroll my child. Since she was negligent on her Orr a refund was the least she could do to amend the situation. She is not only negligent but unprofessional.

51 out of 101 think this review is helpful
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