Description: The Learning Express Learning Center is a Licensed Child Care Center in Glen Burnie MD, with a maximum capacity of 40 children. This child care center helps with children in the age range of 18 months through 23 months, 2 years, 3 years, 4 years, 5 years, 5 years to 15 years. The provider does not participate in a subsidized child care program.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Date | Type | Regulations | Status |
|---|---|---|---|
| 2024-01-30 | Complaint | 13A.16.08.03C(1) | Open |
| Findings: Specialist observed the an infant class with 4 infants and one teacher. | |||
| 2023-09-21 | Full | ||
| Findings: No Noncompliances Found | |||
| 2022-08-29 | Mandatory Review | 13A.16.04.01B | Corrected |
| Findings: Specialist observed 16 children in a room with an approved capacity of 8. No room on the license have an approved capacity of 16. | |||
| 2021-07-13 | Complaint | 13A.16.10.05B | Corrected |
| Findings: Child put down for nap with medical feeding device backpack on. Such a device can be restrictive and hazardous to a sleeping child. | |||
| 2021-07-13 | Complaint | 13A.16.12.02A | Corrected |
| Findings: File for child with modified diet did not have written prescription for the diet. | |||
| 2021-07-13 | Complaint | 13A.16.12.04A(2) | Corrected |
| Findings: Bottle in crib with sleeping infant. | |||
| 2021-05-21 | Mandatory Review | 13A.16.03.03B(1) | Corrected |
| Findings: Room #1 had 5 infants signed in, but only 3 in the classroom. Room #2 had 5 children signed in, but 8 children in the classroom. | |||
| 2021-05-21 | Mandatory Review | 13A.16.03.05C | Corrected |
| Findings: several staff were missing FBI and state fingerprint clearance documentation in their files. | |||
| 2021-05-21 | Mandatory Review | 13A.16.04.01B | Corrected |
| Findings: Room #5 had 12 children in the classroom, capacity for classroom is 10 children. | |||
| 2021-05-21 | Mandatory Review | 13A.16.06.04A(1) | Corrected |
| Findings: one staff member was missing medical in file. | |||
| 2021-05-21 | Mandatory Review | 13A.16.07.06A | Corrected |
| Findings: 2 staff members were not wearing a mask at inspection. | |||
| 2021-05-21 | Mandatory Review | 13A.16.08.01A(2)(a) | Corrected |
| Findings: Room # 4 had 5 toddlers in the room with only one staff members. Room #1, #2, #4, and #5 had aides working in the classrooms alone. | |||
| 2021-05-21 | Mandatory Review | 13A.16.08.01C | Corrected |
| Findings: staff member in Room #1 infants was not able to provider LS with any infant written information about the child's individual needs. | |||
| 2021-05-21 | Mandatory Review | 13A.16.08.02A | Corrected |
| Findings: Room #1,2,4, and 5 were supervised by aides | |||
| 2021-05-21 | Mandatory Review | 13A.16.08.03C(1) | Corrected |
| Findings: Room #4 had 5 children in the room and only one staff member. | |||
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My special needs child spent close to a year at this center after her previous daycare closed during Covid. The positives are that the facility is newer and they were willing to honor the rate paid previously at another facility.
On average, there was some sort of issue daily from 1) not logging my child into her virtual pre-school classes (according to Anne Arundel County Public Schools) 2) problems with feedings (see next paragraph), 3) daily sheets not being completed at all, 4) an ant infestation (which I witnessed), 5) my child’s glasses not being put back on after naps/giving her a nap without taking them off (SHE WAS ALSO GIVEN NAPS WITH A BOOKBAG ON HER BACK), 4) an alleged mouse in my child’s bag, 6) the check-in/out system malfunctioning, 7) the center not being secure, and 8) daily sheets (see attachment) having false information (in my child’s case rather than inform me of when she was fed, they wrote down when they SHOULD have fed her; I think nap times were falsified as well because it said the same nap times often.)
My number one issue with the facility is leadership as it pertained to my child, who uses a feeding tube. After an entire year, there was still too much confusion amongst staff on how to work the device, when feeds take place, tucking in my child’s tube after feedings, etc. I was assured from day one (day 100 and 200 also) that “We can handle your child, …no problem.” At the end of the day, too many staff gave statements like, “I don’t know,” or “It wasn’t me,” when trying to determine why things were so inconsistent with care.
After my child was not fed about 3 weeks ago (photo attached is what I sent the director that evening informing her an entire feed wasn’t given), I was encouraged to find another daycare rather than answer my question of, “How are you as a director going to address this problem with staff?” WHERE’s THE EMPATHY FOR A SPECIAL NEEDS CHILD WHO’D HAVE TO START OVER AGAIN MAKING NEW FRIENDS?
I would not recommend this center if professionalism is a priority. No daycare can get EVERYTHING right, but with the Learning Express Center, accountability is lacking, leaving little room for improvement.
I appreciate the care given by a few of the staff and despite my complaints, the director is congenial and friendly to the families being served, but I believe new leadership is necessary to provide better structure, staff support, and consequentially service for the children.