Rebecca's Learning Center - Commerce MI CHILD CARE CENTER

201 WISE RD , Commerce MI 48382
(248) 521-1852
5 Reviews

About the Provider

Description: Rebecca's Learning Center is enjoying its 16th year of providing child care and enrichment programs for the children of Commerce Township and surrounding communities.

Program and Licensing Details

  • License Number: DC630091264
  • Capacity: 26
  • Age Range: 0 to 156 months
  • Enrolled in Subsidized Child Care Program: No
  • Type of Care: Full Day Program. Food service, Infant/toddler, Night time, Preschool, School age, Transportation
  • Current License Issue Date: 2021-04-12

Location Map

Inspection/Report History

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Reviews

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Emily 2023-06-28 17:50:12
I am an employee

Working at Rebecca's Learning Center this past year and a half, has been nothing but wonderful! the staff and families are amazing and work together to make sure the children have a safe, fun place to learn and grow! I would recommend Rebecca's Learning Center to everyone I know and more!

22 out of 47 think this review is helpful
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Steve 2022-05-23 00:14:20
I have used this provider for less than 6 months

Rebecca’s Learning Center (RLC) was a distasteful experience for me. One of the early red flags was the fact that, even though the parking is limited, there is a strict 10 minute drop off allowance. If you miss your assigned window, you were instructed to call RLC and you were given a new drop-off time frame after everyone else, which could be over an hour later. I have a 3 year old, who may not be as cooperative in the morning as an adult, and I work in the hospital setting; I can’t be late… this was very stressful!

Interaction with the owner Becky, also caused heightened stress. I felt I was always walking on eggshells with her and knew I had to agree with all new policies and procedures or my child would be removed. I felt as if I could never even engage in an open dialogue regarding any concern or issue. This included, when the staff wrongly communicated Michigan State law regarding children and their course of antibiotics.

Another glaring red flag was/is the overall health policy that requires an absolute 24-hour symptom free child. Any little sneeze or cough required the child to be excluded from RLC; we are talking about toddlers and young children. More than once, we were instructed to pick our child up due to sniffles that had suddenly developed within the first hour of arrival at RLC. I expressed concern regarding the upcoming allergy season as my child suffers from seasonal allergies.

During our time at RLC, there were many blatant red flags, I could go on for pages. The bombardment of paperwork that required initialing and or an email response indicating comprehension and agreement, was never ending. As a working parent, in all honesty, I did not have time to thoroughly read and question each new rule. I needed daycare for my child.

There appears to me to be an underlying hostile interconnection with parents. In addition to the massive late night, chaotic emails which required careful reading and investigation to determine the actual purpose, our child was dismissed without cause hours before we expected RLC to provide daycare. There was no phone call from Becky. We were instructed to communicate through the attorney and not expect our personal property to be returned to us for 2 weeks, again through the attorney.

My experience makes me wonder, if Rebecca’s Learning Center is truly the caring, award winning environment it proclaims to be, shouldn’t that carry over to parent relationships as well? I would stay far away from this daycare/preschool, this stress was overwhelming.

31 out of 61 think this review is helpful
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Kristen 2022-05-23 00:09:17
I have used this provider for less than 6 months

This experience was the most stressful 5 months of my life, and I work in health care and have done so, daily, during the global COVID pandemic.
Rebecca’s Learning Center (RLC) was short staffed and now employs young, inexperienced staff, who have NO authority to assist parents with questions or concerns when the Director/Owner is unavailable.

Due to the short staffing, our days and hours of care as well as drop off and pick up times were often changed with no apparent consideration to the fact that I work outside the home, with the public and cannot be late to work.

Every encounter with the Director/Owner required tremendous flexibility on our part as parents and was filled with extreme rigidity on the Director/Owner’s part.

The massive amount of ever changing rules and policies were overwhelming to say the least; many of which were outlined in long emails sent to families during all hours of the night. These emails were consistently filled with “flight of ideas”, along with random, inconsistent thoughts. I had to check my email every morning, while getting ready for work and my child for daycare, to ensure I knew the latest procedure.

Director/Owner conversations and emails include a constant underlying threat of “immediate dismissal”. In fact, the Director/Owner has in the past, expressed to me, gleefulness regarding families that were banned from RLC. Our own experience includes false accusations from the Director/Owner through an email communication.

Personally, our experience was a unilateral, unwarranted removal from daycare as notified in a 3:33AM email from the Director/Owner, when we needed and expected daycare at 8:00AM. This email/ dismissal followed a request for communication per the Director/Owners own words of “feel free to call me anytime”. As I tried to communicate with the Director/Owner (2 emails and a text) at her convenience regarding an issue, I received a threat of attorney involvement (I have no problem with that) and authorities. In addition, I was falsely accused of bullying and harassing her and staff when in fact, it feels as if the Director/Owner bullied and harassed us for 5 months.

As a new parent in the daycare system, this was a horrific experience. I do not recommend Rebecca’s Learning Center in any way, shape or form.

30 out of 62 think this review is helpful
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Meagan 2022-04-23 01:28:57
I have used this provider for more than 6 months

I’m not even sure where to begin. The owner sure knows what to say to make you believe this place is magical when deciding to send your child here. It’s very quickly you realize after that it’s not going to be the case. Don’t send your child here unless you want to be nit-picked to death. Our FIRST problem started with a stye my son got on his eye and she made me bother the doctor for 3 doctors notes for, all saying the exact same thing with different wording, she just likes to make you jump thru hoops for her own fun. Next was my son not being fond of the taste of her tap water, and us making a simple request to send him with bottled water instead to which she told us we would then no longer get all of our snacks and meals included (which we pay for in the HEFTY monthly tuition) over WATER. I’m sorry for wanting to make sure our child is hydrated.

You will be bombarded by emails miles long. She likes her “rules” one of those being not to take “too long” to say goodbye to your child. And by her standards in and out in her own “5 minutes time” simply is still too much time. Even tho you have a list of things they expect you as the parent to do before you may leave, answer 10 covid questions, temperature check, wash hands, take off coat but don’t dare take a minute to say goodbye to your emotional 4 year old before you leave for the day. Apparently coming from a loving home is a punishment. That was our final straw. Oh and enjoy constantly having her throw up removing you for any and every LITTLE thing. This woman makes mountains out of mole hills. I’m convinced she only wants to keep security deposits and that’s why she literally makes you want to leave the place.

On our last day she ran down former employees making insane accusations about them. She ran down past parents (to which I’m sure we have joined the club) and set me up to “feel bad for her” so that I would be quiet and let go a situation that should’ve never happened in the first place. don’t even get me started on how she kept our belongings for two weeks after we left instead of giving them to us on our last day. Again making you jump through the most absurd hoops. So parents beware. She is short staffed, and seems to be running a day care not a preschool since her toddler teacher has now left. So glad to be off this roller coaster and in a much kinder, considerate and compassionate place!

37 out of 67 think this review is helpful
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Dawn 2014-05-07 15:25:30

We continue to be pleased with everything at RLC and can't get over what a quality of life improvement it is for all of us to have wonderful daycare. Everyone in our family is happier and way less stressed out. Keep up the great work everyone!

57 out of 109 think this review is helpful
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