Four Star Center License
✓ Licensed
Quest At Banoak Elementary
Vale, NC
· Lincoln County
7651 WEST NC HWY 10,
Vale, NC 28168
Quick Facts
Capacity
50 children
Age Range
5 through 12
Subsidized Program
Participates
State Rating
4
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Licensed Four Star Center License
Active License
License Number
18000516
License Holder
CATAWBA COUNTY SCHOOLS
License Issued
Jul 21, 2026
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - Age extended to 14 yrs.
Reviews
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About the Provider
QUEST AT BANOAK ELEMENTARY is a Four Star Center License in VALE NC, with a maximum capacity of 50 children. This child care center helps with children in the age range of 5 through 12. The provider also participates in a subsidized child care program.
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-05-13 | Unannounced Inspection | No | |
| 2025-11-05 | Unannounced Inspection | Yes | |
| 2025-11-05 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member with a date of employment of 08/28/2023 who was required to complete 10.00 hours of on-going training annually had completed 6.73 hours of on-going training. | |||
| 2025-11-05 | Violation | 1329 | .0801(a)(1-7) |
| Application for enrollment did not include all required information. The child enrollment application for one child with a date of enrollment of 08/26/2025 was missing a parent signature, allergy information, and information regarding fears and unique behaviors. | |||
| 2025-11-05 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. One staff member with a date of employment of 08/12/2024 did not have documentation on file to verify that training for six of the health and training topics had been completed within the first year of employment. | |||
| 2025-10-02 | Announced Inspection | No | |
| 2025-05-08 | Unannounced Inspection | Yes | |
| 2025-05-08 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. • During the month of April there was no fire drill completed and documented. The last fire drill was completed on March 11, 2025. As discussed, per Child Care rule 10A NCAC 09 .0604(t), fire drills should be completed monthly and should be documented on a fire drill log including the date and time of each drill, the length of time taken to evacuate the building, and the signature of the person who conducted the drill. I suggest that a fire drill reminder be set on an electronic and/or paper calendar to ensure that a fire drill is completed monthly. | |||
| 2025-01-08 | Unannounced Inspection | No | |
| 2024-05-07 | Unannounced Inspection | No | |
| 2024-01-24 | Unannounced Inspection | Yes | |
| 2024-01-24 | Violation | 1314 | .0802(c)(2) |
| Emergency information did not name child's health care professional. One child with an enrollment date of 12/11/2023 did not have an emergency health professional listed on the emergency medical care information portion of the application. | |||
| 2024-01-24 | Violation | 1329 | .0801(a)(1-7) |
| Application for enrollment did not include all required information. One child with an enrollment date of 8/17/2023 had an application on file that did not contain all of the required information. | |||
| 2023-05-09 | Unannounced Inspection | Yes | |
| 2023-05-09 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member with a hire date of January 13, 2023 did not complete Recognizing and Responding to Suspicions of Child Maltreatment within 90 days of hire. | |||
| 2023-03-15 | Unannounced Inspection | Yes | |
| 2023-03-15 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The off-site administrator did not have an updated Emergency Information form on file for review. | |||
| 2023-03-15 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. The off-site administrator did not have proof of completed the required number of annual on-going training on file for review today. | |||
| 2023-03-15 | Violation | 1444 | 10A NCAC 09 .2508(c)(1-13) |
| Program operating for more than 3 hours per day did not make 4 activities available daily. The activity plan did not indicate at least four activities. | |||
| 2023-03-15 | Violation | 9995 | |
| Hand washing signs must be posted beside all hand washing sinks as described in child care sanitation rule 15A NCAC 18A .2818 (e) Handwash signs shall be posted at every handwash lavatory area. You posted the hand wash sign today during my visit. | |||
| 2022-04-13 | Unannounced Inspection | No | |
| 2022-04-11 | Unannounced Inspection | Yes | |
| 2022-04-11 | Violation | 301 | GS 110-91(7);.0713(a-e) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Minimum staff/child ratios reduced by one (1) per group (1 adult to 24 students) were not maintained on March 28, 29, and 30, 2022 when 26 students attended with 1 staff member, on March 31, 2022 when 27 students attended with 1 staff member, and on April 1 and 7, 2022 when 25 students attended with 1 staff member. | |||
| 2022-04-11 | Violation | 319 | .0713(a)(10), (c) & (f)(3); .2818(e) |
| Staff/child ratios applicable to a classroom, were not posted in each classroom. The classroom staff to child worksheet was not posted in the gym. The classroom staff to child worksheet in the new cafeteria did not reflect the correct space capacity of 99 students. | |||
| 2022-04-11 | Violation | 324 | 10A NCAC 09 .1403(h)(1-3) |
| The signed statement about aquatic activites was not maintained in the staff person's personnel file for one year. One (1) staff member (AP) did not maintain in the file for one (1) year the statement of having reviewed the 2021 aquatic policy. | |||
| 2022-04-11 | Violation | 410 | GS 110-91(2);.0508(c) |
| Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. Students did not have an opportunity to be outdoors even though weather permitted outdoor play. | |||
| 2022-04-11 | Violation | 415 | GS 110-91(12);.0508(a) |
| A current schedule was not posted for each group of children for reference. The current daily schedule was combined with the current activity plan and was reviewed electronically but was not posted. | |||
| 2022-04-11 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. A current activity plan was prepared and viewed electronically but was not posted. | |||
| 2022-04-11 | Violation | 526 | 10A NCAC 09 .0901(b) |
| Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted in the facility. | |||
| 2022-04-11 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. One (1) door on a storage closet in the boys bathroom in the gym needs to be repaired. | |||
| 2022-04-11 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One (1) staff member (AP) did not have documentation on file of having reviewed the EMC Plan. | |||
| 2022-04-11 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) substitute provider (LL) was not listed on the Public-School Records Off-Site Verification Staff form and did not have negative TB test results in the staff record file the first day she worked in the facility. | |||
| 2022-04-11 | Violation | 1054 | 10A NCAC 09 .1106(a) |
| Documentation of staff's on-going training was not on file and/or was not current . One (1) staff member (AP) did not have on-going training documentation on file for review. | |||
| 2022-04-11 | Violation | 1825 | .0607(f) |
| All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One (1) staff member (AP) did not have documentation on file of having reviewed the School Risk Management (SRM) Plan. | |||
| 2022-04-11 | Violation | 1826 | .0607(g) |
| Substitutes and volunteers counted in ratio were not informed of the center's EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. One (1) substitute (LL) did not have documentation on file of being notified of the location of the SRM Plan for Banoak Elementary School. | |||
| 2022-04-11 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff medical documents including Health Questionnaires were not kept separately from all other staff records. | |||
| 2022-04-11 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member (AP) did not have verification of completion of the Recognizing and Responding to Suspicions of Child Maltreatment training on file. | |||
| 2022-04-11 | Violation | 1914 | .0802(b)(1-2) |
| The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. On the emergency medical care plan, the staff member listed as the alternate was no longer employed and therefore the emergency medical care plan was not up to date. | |||
| 2022-04-11 | Violation | 9995 | |
| A violation was found for which there is no item number. 15A NCAC 18A .2818 LAVATORIES (e) Handwash signs shall be posted at every handwash lavatory area. No handwashing procedure signs were posted at the handwashing sinks in the girls and boys bathrooms in the gym. | |||
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