Primrose School of Rogers at Pinnacle Hills
Quick Facts
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Reviews
We have been on a waiting list since November of 2016 for our first son who we are expecting May 31st, 2017. We met the owners before the school even opened. We were told we would have no problem getting in to the daycare in mid-August, 2017 and we paid our deposit. The owner even gave us a speech about his experience being on waiting lists and not getting their child in for daycare and the challenges they had with it. He assured us that we should not have any issues. We called throughout the pregnancy and were still told we had nothing to worry about in terms of getting our baby enrolled in August. Our baby is coming in less than a week now. We called to confirm our spot once again. We were told for the first time they bumped us back to January or April!!! The sad thing is they didn't even give us a courtesy call to let us know there was any change or that we should make other arrangements. Now we are left expecting our first child in less than one week and I have no child care arranged when I need to go back to work. Absolutely a horrible experience. If you choose Primrose, I hope you have several backup plans and if they say they have a spot for you, proceed with caution. No matter how far in advance you complete your enrollment paperwork and submit your deposit.
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About the Provider
Hours of Operation
- Monday7:00 AM-6:00 PM
- Tuesday7:00 AM-6:00 PM
- Wednesday7:00 AM-6:00 PM
- Thursday7:00 AM-6:00 PM
- Friday7:00 AM-6:00 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Visit/Complaint Date | Type | Details |
|---|---|---|
| 2025-09-05 | Facility Visit | - - No Violations Cited |
| 2025-08-29 | Facility Visit | - - No Violations Cited |
| 2025-08-05 | Facility Visit | - - No Violations Cited |
| 2025-06-20 | Facility Visit | 300.301.8 - At no time shall children be left unsupervised or unattended. The child care center shall provide additional staff for any temporary absence of primary child caring staff for activities such as breaks, meal preparation, transportation, etc. |
| 2025-06-19 | Facility Complaint | 300.301.8 - At no time shall children be left unsupervised or unattended. The child care center shall provide additional staff for any temporary absence of primary child caring staff for activities such as breaks, meal preparation, transportation, etc. |
| 2025-05-09 | Facility Complaint | 500.501.5.h - The following activities or threats of such activities are unacceptable as behavior guidance measures and shall not be used for children. These include, but are not limited to the following:Inflicting physical pain, hitting, pinching, pulling hair, slapping, kicking, twisting arms, biting or biting back, spatting, swatting, etc.; |
| 2025-05-09 | Facility Complaint | 500.501.5.n - The following activities or threats of such activities are unacceptable as behavior guidance measures and shall not be used for children. These include, but are not limited to the following:Shaming, humiliating, frightening, labeling, physically, or mentally harming children; and |
| 2024-10-31 | Facility Complaint | 1200.1201.13 - Illegal drugs or paraphernalia shall not be in any part of the facility or on the premises, regardless if children are present or not. |
| 2024-06-10 | Facility Complaint | 300.301.8 - At no time shall children be left unsupervised or unattended. The child care center shall provide additional staff for any temporary absence of primary child caring staff for activities such as breaks, meal preparation, transportation, etc. |
| 2023-08-14 | Facility Visit | Facilities shall comply with the Clean Indoor Air Act of 2006. Smoking (including e-cigarettes) in a child care center is prohibited at all times. This includes:In any vehicle used to transport children, whether children are present in the vehicle or not. |
| 2023-08-10 | Facility Visit | No Violations Cited |
| 2023-08-01 | Facility Visit | No Violations Cited |
| 2023-06-29 | Facility Visit | No Violations Cited |
| 2023-05-23 | Facility Visit | No Violations Cited |
| 2023-03-13 | Facility Visit | No Violations Cited |
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