Playful Hearts Child Care - West Bend WI Licensed Group Child Care

1044 S Silverbrook Dr , West Bend WI 53095
(262) 338-0172
1 Review

About the Provider

Description:

We offer a developmentally age appropriate preschool curriculum to all the children in our care. Arts and crafts are part of our daily play. We have a large outdoor play space for the children to run and play in!! Meals and snacks are included. Owner operated with small group sizes for more personalized care.

Additional Information:

Field Trips, transportation to schools, Healthy 'Home' cooked Meals & Snacks included and prepared in onsite kitchen, PT available, varied schedules accepted, daycare assistance accepted, large outdoor playground space, indoor large motor area for cold and rainy days, preschool curriculum aligned with Wisconsin Model Early Learning Standards, portfolios kept on children to track growth and progess

Our vehicle is fully insured and has a child safety alarm installed for safer transportation of children.

Initial License Date: 1/10/2011. Licensed and Insured. Open Jan - Dec Monday through Friday


Playful Hearts Child Care Photos: (Click to enlarge)

Program and Licensing Details

  • License Number: 1015826
  • Capacity: 70
  • Age Range: 2 Week(s) - 13 Year(s)
  • Rate Range varies based on age
  • YoungStar Rating: 3
  • Enrolled in Subsidized Child Care Program: Yes
  • Languages Supported: English, limited Spanish
  • Type of Care: After School, Before School, Before and After School, Daytime, Drop-in Care, Emergency Care, Full-Time, Part-Time
  • Transportation: Field Trips, To/From School
  • Schools Served: Fair Park Elementary (AM & PM), Silverbrook (AM & PM), Decorah Elementary
  • District Office: Wisconsin Dept of Children and Families (DCF)- Child Care Regulation and Licensing
  • District Office Phone: 608-266-9314 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Violation Date Rule Number Rule Summary
2021-05-11 251.055(1)(f) Child Tracking Procedure
Description: Based upon investigation, a child care worker failed to adhere to the center's child tracking procedure when she took her own child on break with her and did not sign the child out of care in their classroom during that time on April 29, 2021.
2021-02-09 Licensing Orders Letter
2020-12-28 251.05(3)(c) Cardiopulmonary Resuscitation Training
Description: Based upon review on December 28, 2020, Staff Member A and B of the Staff Record Checklist did not have a current CPR certificate on file.
2020-12-28 251.055(1)(f) Child Tracking Procedure
Description: Based upon investigation and self-report by the center, on December 9, 2020, a child care worker failed to implement and adhere to the center's child tracking procedure of counting children upon returning to the classroom resulting in a 3-year-old child being left alone on the playground for approximately 25-30 minutes.
2020-12-28 251.055(1)(a) Supervision Of Children
Description: Based upon investigation and self-report on December 9, 2020, child care workers did not closely supervise a 3-year-old child when the child was left alone on the playground for approximately 25-30 minutes. The child was found by passerby after dark.
2020-05-08 Licensing Warning Letter
2020-04-30 251.055(1)(a) Supervision Of Children
Description: Based upon investigation and a self-report made by the center, a 1 year, 8 month-old child was not closely supervised by a child care worker to prevent harm and ensure safety while playing on a Little Tykes slide when the child fell from the top of the slide and suffered a mild concussion on April 16, 2020.
2020-03-18 Licensing Warning Letter
2020-02-27 251.055(1)(a) Supervision Of Children
Description: Based upon investigation, four children, ages five to seven, were wrestling and playing rough with each other and not within sight of a childcare worker for approximately two minutes.
2020-02-04 251.05(2)(a)3.a. Staff Record - Physical Examination
Description: Based upon review on February 4, 2020, Staff Member B of the Staff Record Checklist did not have a Staff Health Report form on file within 30 days of hire.
2019-08-02 Licensing Orders Letter
2019-07-25 251.06(2)(d) Access To Materials Potentially Harmful To Children
Description: The center self-reported that on July 18, 2019, insect repellant labeled keep out of reach of children was not properly stored in areas inaccessible to children when two children located the repellant in a cubby and one two-year-old child was found to be sucking on it with repellant on the child's hands.
2019-07-25 251.04(6)(a)1. Child Record - Enrollment Information
Description: Based upon review on July 25, 2019, child #1 of the Child Record Checklist did not have any emergency contact information on file.
2019-07-25 251.05(3)(c) Close Supervision Of Children
Description: On July 18, 2019, a 2-year-old child was not closely supervised by a child care worker to guide the child's behavior and activity to prevent harm and assure safety when the child was found sucking on a bottle of insect repellent.
2019-07-25 251.04(5)(a)4. Staff File - Physical Examination Report
Description: Based upon review on July 25, 2019, staff member B of the Staff Record Checklist did not have a Staff Health Report or TB test results on file within 30 days of hire.

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

Reviews

...
Michelle May 24, 2023
I have used this provider for less than 6 months

I have never gone to a daycare where you can walk around not be stopped and walk into any room where the doors where the children are in and are not locked and the keys are in the door. I went to pick up my grandson and heard babies crying; I thought my grandson was in there and wanted to see if he was one that was crying and why? The owner (Jessica) shielded me from going in and shut the door on me, but I was able to see these babies crying to the point where all but one was not crying. She than told me my grandson was across in an unlocked room sleeping UNSUPERVISED!! He is a one-year-old baby and was left unattended with other children that sleep on cots, my concern is these young children are in an unlocked room and can get up and roam the room without any supervision putting these babies in real danger of hurting themselves.

As we know one year old children need to be watched at ALL times!! My grandson had an injury to his mouth when leaving this daycare, the teacher that was supervising could not give any explanation on how it happened nor knew he had an injury to his mouth, another teacher noticed his injury and had pointed this to his mother before leaving the daycare. When he arrived at home, he was not able to eat any soft foods because of the pain, his mother had to take him to urgent care and had to report it to the authorities. The top of his gums was bruised and visibly swollen and noticeable. Accountability needs to be held when you are watching other people's children, safety should be there top priority these are our children, grandchildren and our loved ones these children should be taken care of like they are your own child!!! The nightmare our family endured with this daycare; I would not recommend this facility to anyone!!!!

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Providers in ZIP Code 53095