Description: PLAYFUL HEARTS CHILD CARE is a LICENSED GROUP in West Bend WI, with a maximum capacity of 70 children. This child care center helps with children in the age range of 2 wks - 12 yrs 11 mo. The provider also participates in a subsidized child care program.
Additional Information:Field Trips, transportation to schools, Healthy 'Home' cooked Meals & Snacks included and prepared in onsite kitchen, PT available, varied schedules accepted, daycare assistance accepted, large outdoor playground space, indoor large motor area for cold and rainy days, preschool curriculum aligned with Wisconsin Model Early Learning Standards, portfolios kept on children to track growth and progess
Our vehicle is fully insured and has a child safety alarm installed for safer transportation of children.
Initial License Date: 1/10/2011. Licensed and Insured. Open Jan - Dec Monday through Friday
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Violation Date | Rule Number | Rule Summary |
|---|---|---|
| 2026-03-10 | See Violations below | Licensing |
| 2026-03-10 | The sink in the Fishy Friends Room was dirty. | Violation |
| Description: 251.06(2)(gm) — Premises - Well Drained, Clean, In Good Repair | ||
| 2026-03-10 | In the playground, there was a tricycle that was missing the pedals. | Violation |
| Description: 251.07(3)(a)2. — Indoor Equipment - Construction, Condition | ||
| 2026-03-10 | There were two medications missing the length of the medications administration. The provider corrected this during the visit. | Violation |
| Description: 251.07(6)(f)1.a. — Medication Administration - Parent Authorization | ||
| 2025-08-21 | See Violations below | Licensing |
| 2025-08-21 | Based upon observation the paint in the 4k room was deteriorated in an area accessible to children on the south wall and the east heat register. | Violation |
| Description: 251.06(2)(i) — Deteriorating Paint | ||
| 2025-02-05 | See Violations below | Licensing |
| 2025-02-05 | Based upon review on February 5, 2025, Staff Member A of the Staff Record Checklist did not have documentation of a physical examination on file that indicated she was physically able to work with young children. | Violation |
| Description: 251.05(2)(a)3.a. — Staff Record - Physical Examination | ||
| 2025-02-05 | Based upon review on February 5, 2025, Staff Member A of the Staff Record Checklist did not have a certificate of completion for infant and child CPR on file within 3 months of beginning to work with children in care. | Violation |
| Description: 251.05(3)(c) — Cardiopulmonary Resuscitation Training | ||
| 2024-07-10 | No Violations found *** | Licensing |
| 2024-02-12 | No Violations found *** | Licensing |
If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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I have never gone to a daycare where you can walk around not be stopped and walk into any room where the doors where the children are in and are not locked and the keys are in the door. I went to pick up my grandson and heard babies crying; I thought my grandson was in there and wanted to see if he was one that was crying and why? The owner (Jessica) shielded me from going in and shut the door on me, but I was able to see these babies crying to the point where all but one was not crying. She than told me my grandson was across in an unlocked room sleeping UNSUPERVISED!! He is a one-year-old baby and was left unattended with other children that sleep on cots, my concern is these young children are in an unlocked room and can get up and roam the room without any supervision putting these babies in real danger of hurting themselves.
As we know one year old children need to be watched at ALL times!! My grandson had an injury to his mouth when leaving this daycare, the teacher that was supervising could not give any explanation on how it happened nor knew he had an injury to his mouth, another teacher noticed his injury and had pointed this to his mother before leaving the daycare. When he arrived at home, he was not able to eat any soft foods because of the pain, his mother had to take him to urgent care and had to report it to the authorities. The top of his gums was bruised and visibly swollen and noticeable. Accountability needs to be held when you are watching other people's children, safety should be there top priority these are our children, grandchildren and our loved ones these children should be taken care of like they are your own child!!! The nightmare our family endured with this daycare; I would not recommend this facility to anyone!!!!