Description: Our Goal and Philosophy...
To see the children grow to their fullest potential by being supportive, nurturing and loving. As we bridge the gap from home to school, we strive to guide children positively, by helping them build their self-image and social skills in a loving home environment. We implement our curriculum to meet
the developmental readiness of each child. The individual expression of each child will be encouraged and directed in ways that will build confidence and responsibility.
We believe that this will allow each child to develop his / her given potential. The child is encouraged to grow socially, physically and intellectually. The early years of a child's life are important in developing skills for understanding the concepts of language, art, math, science, reading, and motor skills.
We will seek to form a close relationship with the parents or guardian of each child. As a primary caregiver, we believe that the parent is most familiar with the unique needs of their child. Therefore, we will maintain a supportive role to the parent and appreciate your valuable insight that will enable us to provide
for each child.
Write a review about Nellie's DayCare. Let other families know what’s great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
Jeanelle runs the best daycare in Hillsboro! My child has been in her daycare for years and she is truly one of a kind. She is 110% dedicated to these children as this is more than a job to her it is her lifestyle. She takes the kids on fun field trips, has easy to learn curriculum, parents night out is a lifesaver for parents who need a date night (did I mention it’s free?! She’s crazy AWESOME!), & the cleanest facility around! I can’t keep my house that clean and I only have one child. ???? Jeanelle is truly an angel with mounds of experience and is full of useful knowledge. I appreciate her strict illness policy and strict rules as my child has flourished from the positive atmosphere. Nellie and her staff are amazing and I can’t imagine not having them in my child or my life.
My children had been in Nellie’s care for almost 2 years. At first, we were impressed with her care, the field trips she took the kids on, and the activities that were provided. Even her strict illness policy was tolerable as it kept children in her care safe. Over the past several months, though we started to see a decline in the level of quality, fewer date nights, less focus on education, staff more focused on their personal lives than the children in their care, etc. This summer though we started to receive almost daily text messages or the dreaded “I need to talk to you” about the terrible things our kids had done over the course of the day. Depending on what happened we would have our kids write an apology letter and if warranted a loss of another privilege. I’ll pause here to say that our kids have been in daycare since 6 months and have never had any behavioral issues before when they have playdates they are complimented on how polite and respectful they are, so I was confused as to why she had such issues with them. From my exchanges with Jeanelle, we learned that she is very punishment focused to the point where our children were isolated and made to do workbook pages for an entire day. She also expects parents to continue punishments once the child is home. In an effort to help my kids understand her rules vs the expectations we had at home we made a list of our house expectations and the kids listed the rules for her home. We asked her to review the list, add any if needed, and return it to us so we could help our children remember ALL the rules of her house. We never got the sign back. On August 17, 2018, I received another text from Jeanelle saying that my son broke the handlebars off a scooter and we were expected to replace it. When I questioned her about it she said he was repeatedly throwing it on the ground. I asked why a teacher would permit a child to repeatedly throw something so hard it would break, the reply there was no teacher outside at the time of the incident. Let me repeat this, children were left unattended outside! My son and daughter say he was riding it normally and would hop off because he is learning to stop and the scooter would fall over. I asked Jeannelle how old the scooter was “not old” was her reply, my kids said it had been there since they started going there. When I asked to see the scooter to determine the damage, see how it old it was, the condition of the scooter, and if it was possible to repair (as is an option in her contract) I was told it was in the garbage and that I could not get it out when I offered. Why wouldn’t you let a parent see the evidence of a “broken” toy? Furthermore, she accused me of trying to give my son an out not realizing that I was just looking for the truth of the situation. Besides allowing children to be outside unsupervised, the other red flag that caused us to remove our children immediately from her care is that basic child safety doesn’t seem that important to her. While talking with my kids about riding the scooter at her house I asked if they were wearing a helmet. They said no. So I clarified with Jeannell if that was true. She confirmed. Apparently, helmets are available but kids only spend a few seconds each turn, so they are not required. It only takes a few seconds to fall, and the trauma of a brain injury can last a lifetime. Helmets are required by Oregon law for any rider under the age of 16 and highly recommended by the APA. For a childcare provider to break the law and not follow the advice of pediatricians in something so important is beyond me. Despite removing our children immediately from her care we honored our contract and gave her 30 days notice of leaving, essentially free money for her. When we received our invoice for our last partial month she shorted us almost $100 of our deposit. On August 30, we were told that we were no longer permitted to use her services with 16 days remaining of 30-day notice. We were not permitted to pick up our children's’ belongings. We asked for a total refund for our remaining time as we no longer had the option to take our kids there we were refused and very threateningly told that she “doesn’t play games.” We have yet to receive any portion of our deposit. If you read the other reviews on Yelp, you’ll see this is not the first time she has cheated people out of their deposits. The guilt that I feel for leaving my children in her care and subjecting them to her cruelness for so long is something that is going to take a long time get over. I have learned my lesson and will trust my kids when they repeatedly ask not to go back to a location. For those who are still considering this provider for child care, I urge you to check her record on the child safety portal run by the department of education. There you will see the number of infractions and claims that have been reported against her. If I had known about the resource prior to searching for a care provider, I may not have been so blinded by all “extras” that are offered.