Monica Ortiz - Frederick MD Registered Family Child Care Home

David Lane , Frederick MD 21703
(240) 422-1251
4 Reviews

About the Provider

Description: Monica Ortiz is a Registered Family Child Care Home in Frederick MD, with a maximum capacity of 8 children. The home-based daycare service helps with children in the age range of 0-23 Months, 2 years, 3 years, 4 years, 5 years, 5 years to 12 years. The provider does not participate in a subsidized child care program.

Program and Licensing Details

  • License Number: 156280
  • Capacity: 8
  • Age Range: 0-23 Months, 2 years, 3 years, 4 years, 5 years, 5 years to 12 years
  • Enrolled in Subsidized Child Care Program: No
  • Schools Served: Hillcrest Elementary (Frederick)
  • District Office: Region 12 - Frederick County Office
  • District Office Phone: (301) 696-9766 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type Regulations Status
2024-02-21 Full 13A.15.03.02A Corrected
Findings: One child was missing immunizations and completed lead form, two children were missing proof of 1st or 2nd lead test/screening.
2024-02-21 Full 13A.15.03.02B Corrected
Findings: One child was missing immunizations and completed lead form, two children were missing proof of 1st or 2nd lead test/screening.
2024-02-21 Full 13A.15.03.03A Corrected
Findings: Provider did not have enrollment agreements as required by COMAR 13A.15.03.03. Provider does have a parent handbook that each parent signs that includes the discipline policy and potential pet information but is missing specific fees, provisions of care and consumer education receipt.
2024-02-21 Full 13A.15.03.03E Corrected
Findings: Provider did not have enrollment agreements as required with parent confirmation that the consumer education pamphlet has been provided. Provider does have a parent handbook that each parent signs that includes the discipline policy and potential pet information but is missing specific fees, provisions of care and consumer education receipt.
2024-02-21 Full 13A.15.03.04A(1) Corrected
Findings: Four of the children's emergency cards were missing information including source of health care with name, phone number and address of the health care provider.
2023-01-31 Mandatory Review 13A.15.03.04A(1) Corrected
Findings: LS reviewed emergency cards at the time of inspection. Emergency cards were missing doctor information, enrollment dates and parent signatures. Provider will forward corrections to LS.
2022-01-27 Full 13A.15.03.02B Corrected
Findings: Provider is missing lead screening for 3 children. Provider to obtain from parents and submit a letter to the OCC when they have been obtained.
2021-02-09 Mandatory Review
Findings: No Noncompliances Found
2020-02-26 Full 13A.15.10.06B Corrected
Findings: Upon arrival, there was an infant asleep in a bouncer seat located inside of a pack and play. LS informed the provider that was not permitted for safety reasons and the infant may only sleep in the approved pack and play. Provider stated the infant sleeps better in the bouncer seat. LS restated the safety reasons for the regulation. The provider then took the infant out of the bouncer seat and placed the infant in the pack and play.
2020-02-26 Full 13A.15.06.03B(1) Corrected
Findings: Upon arrival, the provider had a friend acting as a substitute for the Additional Adult who was not present. LS reminded the provider that only approved individuals can be used as substitutes. During the inspection, the provider was able to have an approved substitute present until the Additional Adult returned from an errand.
2020-02-26 Full 13A.15.04.03C Corrected
Findings: Upon arrival, the provider was present with a total of 5 children, 3 of whom were younger than 2 years old. The provider stated her friend was with her helping while her Additional Adult was out for a quick errand. After discussing this non-complaince with the provider, she was able to get an approved substitute to fill in until her Additional Adult returned. The Additional Adult returned during the inspection so both the provider and Additional Adult were present. LS reminded the provider that even if it's a quick errand, she should only be using approved substitutes to fill in for the Additional Adult.
2020-02-26 Full 13A.15.03.04B Corrected
Findings: Two children had incomplete Health Inventories, needing Part I completed by the families. Two children need updated immunizations submitted by the families. Provider to obtain copies and send to the OCC within 5 business days.
2020-02-26 Full 13A.15.03.03A Corrected
Findings: Two children were missing parent agreements. Provider to send copies to the OCC within 5 business days.
2020-02-26 Full 13A.15.03.02B Corrected
Findings: One child should have had a lead screening. Doctor noted on the form it should have been conducted at the age of 12 months. Provider to notify parents and have the appropriate form completed. Provider to submit copy to the OCC within 5 business days.
2019-02-04 Mandatory Review 13A.15.03.04A(3) Corrected
Findings: Five emergency forms need to be updated by the parents annually. Provider pulled the forms and will have families review and sign them as soon as possible. Provider to notify OCC when complete.

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Reviews

...
Mother of 2 2018-08-20 00:48:30
I have used this provider for more than 6 months

Although her daycare is not the end all be all of high tech and expensive toys, Monica does offer any child that crosses her path honest love and real care. She treats the children as if they were her own, and shows them from right and wrong. From my own oberservations, I noted that with the children, she holds a great balance of fun and silliness, and control/ discipline. Definitely recommend.

55 out of 101 think this review is helpful
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Happy Mommy 2016-03-19 10:51:19
I have used this provider for more than 6 months

I had and am still having an amazing experience with this daycare provider. My child was attending the facility when the above commenters son was there. Monica truly whole heartily cares about every child there. To say she doesn't care about them is a complete false statement. She provides activities, crafts, games, and outdoor play. Her facility is clean and she serves nutrious meals. Monica provides a safe environment for them to play and grow. My son enjoys daycare so much he will often request to go in the summer. I take him once a week at least because he loves going to their house. I breast fed both my children, and would pop in to nurse if I was close by. Monica was always there being the mommy I couldn't be while I was at work. I can not stay home, and I am so grateful they are with this couple. They provide both my children with love and kindness.
I was recommended to this family by a co-worker who raved about their care. I have also recommended them to others and they feel the same. We love this daycare!
The other benefit is the Spanish spoken in the home my son is learning second language.
All the kids that go to this daycare are like their children. Every holiday, birthday, and even sick day they make them feel important and loved. When my kids are sick, she always checks in to make sure they are ok.
I couldn't recommend this daycare enough and I know dozens who would agree with me.
One persons perspective does not make a place. they were unhappy Monica wouldn't shove an iPad in front of their son all day. That is was something Monica doesn't believe in. A tv or iPad is not childcare.
If you are interested in this facility, see it for yourself. You will walk in And feel the care and love like I did. And please ask for numbers of parents who take their children there. They will paint the true picture of this wonderful place. I couldn't find better care.

58 out of 104 think this review is helpful
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Happy mommy 2016-03-18 20:04:17
I have used this provider for more than 6 months

My experience with this family and daycare is AMAZING!!! The above comment is embellished to say the least. They provide the best care to the children that go there. They are loving people. I recommend them all the time and have never once heard anything but how those using them are so happy with the care their children receive. I know people who drop in care during the summer because they know Monica will give them the best care. My son leaves happy and excited to come back each day.

49 out of 93 think this review is helpful
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Happy Begum 2015-01-14 23:39:24

My son Rayhan was attending this daycare and he had learning disabily. Monica the daycare provider had different age of kids at her daycare and my son was getting bullied at her day and she didn't want to tell me anything about it. The kid was older then my son and he would bully my son all the time and Monica won't be they while this was happening. She would leave her Mom to watch the kids and her husband would be out doing construction job for someone else even though he is also the daycare provider. These two would force the kids to go to sleep so they can do there side job. For example, once the kids are sleep the daycare provider Monica is also a photographer who would do photoshop on pictures and would it it to the customer. She is so cheap that she would not hire anyone else and she doesn't care about the kids.

I had to pull my 3 year old because she wasn't telling me the truth. My son would cry and puke everyday at her daycare. One time she told my son to clean his puke which I didn't understand why. I don't know how Frederick county gave her a daycare license when she doesn't follow the polices. Also when the parents are next to their child she make it seem like she does her job but when they leave she bosses them around and doesn't pay attention what the kids are doing.

Bottom of the line these toe couples are not job there job. Beside this daycare they do photography and construction job. Frederick county needs to invistagate and please get in touch with me if you have any other questions. My phone number is 646-678-9780

44 out of 99 think this review is helpful
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