Kiddie Academy Of Feasterville - Feasterville Trevose PA Child Care Center

105 PHILMONT AVE , FEASTERVILLE TREVOSE PA 19053
(215) 494-9415
1 Review

About the Provider

Description: KIDDIE ACADEMY OF FEASTERVILLE is a Child Care Center in FEASTERVILLE TREVOSE PA, with a maximum capacity of 146 children. The provider does not participate in a subsidized child care program.

Program and Licensing Details

  • License Number: CER-00180823
  • Capacity: 146
  • Enrolled in Subsidized Child Care Program: No
  • District Office: Early Learning Resource Center for Region 16
  • District Office Phone: (610) 437-6000 ext 2 (Note: This is not the facility phone number.)

Location Map

Reviews

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Eric D. May 13, 2017
I have used this provider for more than 6 months

Eric Dominick and I decided to write a review...

Sending my child to this school has left me feeling unsettled and we are no longer attending Kiddie Academy of Feasterville.

We started at this school in June of 2015 with some hesitation since it was brand new and just opening and the owners have never owned a daycare previously. We decided to join since Maria (the owner) made us feel so comfortable and talked about her negative experience with daycare when her children attended and she strived to make this place different. We were pleasantly surprised and very happy. We honestly had one of the best teachers and continued to rave about this school. The teacher we absolutely loved left the daycare in July 2016, it seems like we have had issues ever since.

I want to be very clear, up until this point my child absolutely loved Kiddie Academy of Feasterville. G******'s class was assigned a new teacher with very little, to no, child care experience. There were some growing pains with this teacher but we continued to go there and try to work through them. On Oct 2016 while working on potty training with my 2 year old this teacher had my child sit on the potty for 20-30 minute increments 5 times that day (although the teacher verbally told me 40+ minute increments) and we began our issues with potty training. We literally almost had potty training down, with the exception of naps and bedtime. We met with the school and asked to be transferred out of the class for this and other reasons. They complied with our request after we had a meeting and several unpleasant phone calls/emails between the owner (Maria) and myself. Eric and I were very disheartened that our concerns were not being taken seriously. This is when we should've left this school but we continued with hopes that with a new classroom and a new teacher things would be better.

Things calmed down, and just like the months before, the owner and director encouraged us to offer them suggestions and ideas to help make the daycare the best it could be. While in the next class everything seemed to be going great again until the last few months when the teacher turnover rate increased dramatically. This was a RED FLAG for me. G****** no longer enjoyed going to school. The morning team was a revolving door and with zero consistency or stability from day to day, drop offs became increasingly difficult. There have been 1 assistant director, and 6 teachers that have left this Kiddie Academy in the last 2+ months. Where is the stability? How is a child supposed to bond with a teacher long enough to make their learning experience comfortable?

We gave our 2 week notice to Kiddie Academy per our agreement with them. The next day the director asked that we meet with her to explain why we were choosing to leave, and were asked to offer suggestions of what they could do to fix things for future parents, just like past meetings when they would ask to offer suggestions. “All in an effort to make things better.” The next day I met with them to tell them the laundry list of reasons for leaving, hoping that they would use this feedback and make some necessary changes for the sake of the parents that may not be able to move their children from the school.

The director seemed receptive but had excuses for why the turnover rate was high. I expressed concern about CPR and background checks for all of the new employees and I was told at this point that the new hires had 1 year to get their CPR certification - ANOTHER RED FLAG. Being in the medical field CPR and first aid certification for every teacher in the class is extremely important to me as I am sure it is with most parents, and this was just another reason why we felt like we were making the right decision.

The day after our meeting the owner called “mandatory” emergency meetings with several of the other parents. During these meetings we heard that Maria informed a family that the Dominick family was a thorn in her side. She also proceeded to fabricate stories and slander our family.

It was at this point we picked up our son and decided to not honor our 2 week notice. Our son, like many children of two income families, spends a lot of time in childcare and in my opinion this daycare no longer is a safe place for our child. The constant excuses, lies, and misinformation given would make this a “consumer beware” situation in our opinion. The petty actions of the owner seemingly losing a grip on both her employees as well as her customers is a last ditch effort of this once great facility. She has only had great things to say to your face, but obviously you couldn’t turn your back to her.

For the families staying there, I wish you all the best. My advice is that the grass is greener.

For the employees whose names I actually know, I wish you the best of luck! Remember; Sometimes you have to step out, to step up.

For the other families that have left this facility because of broken promises, underqualified teachers/aides, lies, slander, or any other hardship that you may have experienced, let your voice be heard.

For the families considering this facility, they will say what they think you want to hear. Look elsewhere. You have been warned (in our opinion).

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Providers in ZIP Code 19053