Description: The Infant Program provides a secure, nurturing environment for children
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
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| 2020-01-14 | Renewal | 3270.104(a) - Clean, good repair, proper size | Compliant - Finalized |
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Noncompliance Area: While at the facility on 1/14/20 for the annual renewal the inspector observed blue children sized chairs to have rips in the upholstery in both the preschool and Pre-K classrooms. Correction Required: Furniture must be durable, safe, easily cleaned and appropriate for the child's size, age and special needs. |
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Provider Response: (Contact the State Licensing Office for more
information.) Blue children sized chairs have rips in the upholstery in both the Preschool and Pre-K classrooms. We will always follow best practices in regards to childrens furnishings and repair and/or remove any child sized furnishings in poor repair. Staff will daily check the furniture for damages and report any damages to the Assistant Director or Director immediately. The Director or Assistant Director will determine if the damages can be repaired or need to be replaced. If the item needs to be replaced, the item will be removed from the classroom immediately. |
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| 2020-01-14 | Renewal | 3270.106(a) - Clean, age appropriate | Compliant - Finalized |
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Noncompliance Area: While at the facility on 1/14/20 for the annual renewal the inspector observed that the cots in the preschool classroom were not be individually labeled for the use of a specific child. Correction Required: Individual, clean, age-appropriate rest equipment shall be provided for preschool, toddler and infant children as agreed between the child's parent and the operator. The rest equipment shall be labeled for the use of a specific child and used only by the specified child. |
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Provider Response: (Contact the State Licensing Office for more
information.) Cots in the Preschool classroom were not individually labeled for the use of a specific child. We will ensure that all cots are individually labeled for the use of a specific child at all times. Each cot was immediately labeled for each specific child. To prevent this from happening in the future, staff will check cots for proper labeling on a weekly basis as part of the weekly cleaning checklist. |
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| 2020-01-14 | Renewal | 3270.135(a)(3) - Disposable diapers | Compliant - Finalized |
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Noncompliance Area: While at the facility on 1/14/20 for the annual renewal the inspector observed that the hands free garbage can in the infant room was broken. Correction Required: If disposable diapers are provided by a parent or by a facility, a soiled diaper shall be discarded by immediately placing the diaper into a plastic-lined, hands-free covered can. |
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Provider Response: (Contact the State Licensing Office for more
information.) The hands-free garbage can in the infant room was broken. The garbage can will be removed and replaced with a new garbage can immediately. To prevent this from happening in the future, regular cleaning and examining of trash can condition will be a part of the weekly cleaning checklist. |
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| 2020-01-14 | Renewal | 3270.151(a) - 12 months prior to service and every 24 months thereafter | Compliant - Finalized |
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Noncompliance Area: While at the facility on 1/14/20 for the annual renewal the inspector observed the file for staff #1 and noted this staff had a physical on 9/27/17 and not again until 12/31/19, which is over the allotted every 24 months of employment. Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. |
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Provider Response: (Contact the State Licensing Office for more
information.) The inspector observed the file for staff #1 and noted that the staff person had a health assessment completed on 9/27/17 and not again until 12/31/19, which is over the allotted every 24 months of employment. All Staff health assessments and TB screening will be conducted according to DHS Regulations at all times. The staff health assessment was past due because staff #1 had to wait for a Doctor appointment to get the health assessment completed. Moving forward the Director will carefully review all health assessments to ensure that dates meet DHS regulations and health assessments are completed every two years. Director will give staff their health assessment form one month prior to their expiration date. |
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| 2020-01-14 | Renewal | 3270.166(4) - Bottles labeled | Compliant - Finalized |
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Noncompliance Area: While at the facility on 1/14/20 for the annual renewal the inspector observed a unlabeled bottle in the young toddler refrigerator. Correction Required: Disposable nursers and bottles shall be labeled with the child's name. |
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Provider Response: (Contact the State Licensing Office for more
information.) There was an unlabeled bottle in the young toddler refrigerator. All bottles will be labeled at all times. Staff in the infant and young toddler rooms will be responsible for labeling each childs name on their individual bottles. To prevent this from happening in the future, the Assistant Director will make room checks regularly to ensure labels are on all bottles. |
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| 2020-01-14 | Renewal | 3270.75(c) - Has all items | Compliant - Finalized |
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Noncompliance Area: While at the facility on 1/14/20 for the annual renewal the inspector observed the first aid kit in the preschool room to be missing both tweezers and soap. The first aid kit in the Pre-K room was missing soap. Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves. |
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Provider Response: (Contact the State Licensing Office for more
information.) The first aid kit in the Preschool room was missing both tweezers and soap. We will ensure that all first-aid kits contain all required materials per DHS Regulations at all times. All first aid kits will be checked monthly by the Assistant Director. A monthly sign off sheet will be in the office listing each classroom and the Assistant Director will initial after the monthly checks. Staff in each classroom will check first aid kits weekly and report to the Assistant Director and Director if any items need to be replaced. |
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| 2019-04-17 | Complaints- Legal Location | 3270.51/3270.52 - Similar Age Level/Mixed Age Level | Compliant - Finalized |
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Noncompliance Area: While at the facility unannounced on 4/17/19 the inspector was able to verify issues with ratio in the toddler and preschool rooms as the toddler and preschool aged children are not split in the am, after drop off, until another staff arrives leaving the room with a one staff to 8 to 9 toddlers and or preschoolers. Correction Required: When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30. When children are grouped in mixed age levels, the age of the youngest child in the group determines the staff:child ratio and maximum group size in accordance with the requirements in 3270.51 (relating to similar age level). The required staff:child ratios must be maintained at all times. The legal entity must submit a weekly master schedule detailing the hours that each child attends care. This schedule will list each child, their date of birth (for mixed ratio requirements), days of care, times of arrival and drop and what staff will be responsible for each child. The Legal Entity will also provide a master schedule for each employee detailing their hours of employment and indicating how their employment hours will coincide with the hours of care needed for childcare. This schedule will be reviewed by the facility director, an administrator and then emailed to the Northeast Regional Office of DHS Certification Representative bi-weekly for a period of three months. The schedule will be reviewed by the Northeast Regional Office bi-weekly to ensure that the facility is in compliance with ratio. This review of the schedule may be conducted through unannounced visits to the facility or any other means available to ensure that ratio is being met. |
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Provider Response: (Contact the State Licensing Office for more
information.) Due to ratio issues, all Staff will be re-trained on maximum child group sizes and ratios, including mixed age levels, and the importance of maintaining ratios at all times. The daily employee schedule will be adjusted and reviewed by administrative staff, to precisely accommodate child arrival and departure times. As per correction requirement, we will submit a weekly master schedule for the center detailing the hours that each child attends with date of birth, days of care, times of arrival and departure and what staff will be responsible for each child. We will provide a master schedule for each employee detailing their hours of employment and indicating how their employment hours will coincide with the hours of care needed for child care. The director will sign off on both the classroom schedules and the employee schedules and submit to administration for review. The administrator will then sign off on the enrollment and schedule and forward to the Northeast Regional Office Certification Representative for review weekly for a period of three months. |
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| 2019-04-04 | Complaints- Legal Location | 3270.113(b) - No physical punishment | Compliant - Finalized |
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Noncompliance Area: While at the facility unannounced on 4/4/19 the inspector was able to verify that staff #1 did grab child #1 in an aggressive manner that led to the child striking his head off the wall. Correction Required: A facility person may not use any form of physical punishment, including spanking a child. |
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Provider Response: (Contact the State Licensing Office for more
information.) Unfortunately, the violation occurred due to the staffs inability to use proper positive discipline techniques as required by Northeastern Child Care Services and DHS regulations. The violation was immediately rectified by the immediate termination of staff #1 on 4/4/19. Physical punishment will never be utilized by any facility or staff persons. To prevent this from happening in the future, all staff will receive in-house training on positive discipline techniques focusing on PBIS and the PATHS (Promoting Alternative Thinking Strategies) curriculum which is intended to promote social and emotional competence and prevent or reduce behavior and emotional problems in children. Staff will also be required to take The Care Courses School Inc. Course Stress and Day Care, which teaches staff how to cope with different types of stress in child care, increase their happiness and help children better enjoy their time at our facility. |
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| 2019-04-04 | Complaints- Legal Location | 3270.113(c) - No ridicule or threaten harm | Compliant - Finalized |
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Noncompliance Area: While at the facility unannounced on 4/4/19 the inspector was able to verify that staff #1 did, in fact, single out children in care for ridicule by yelling at children directly in their faces, making statements such as "I can't stand you' and I can't deal with you." The inspector also overheard staff #1 yelling at the children and state she was "sick of the shit" in her classroom with children present Correction Required: A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family. The director must arrange for all facility persons and staff to receive a minimum of two hours of online training that deals with age appropriate communication with children of different age groups. The legal entity must receive DHS approval of the online training content prior to completing the training. Further, this training will not be allowed to count towards the annual six hours of training required by regulation. |
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Provider Response: (Contact the State Licensing Office for more
information.) Unfortunately, the violation occurred due to the staffs inability to use proper positive discipline and communication techniques as required by Northeastern Child Care Services and DHS regulations. The violation was immediately rectified by the immediate termination of staff #1 on 4/4/19. The Director will arrange for all staff and facility persons to receive a minimum of two hours of online training that deals with age appropriate communication with children of different age groups. We will receive DHS approval of the online training content prior to completing the training. This training will not count towards the annual six hours of training required by regulation. To prevent this from happening in the future, all staff will receive in-house training on positive discipline techniques focusing on proper positive responses to children. Staff will also be required to take the SafeGard Online Course Communication Basics, which has a goal to identify communication elements, barriers, styles, listening skills and ways to improve communication. Staff will also be required to take upon DHS approval, The Care Courses School Inc. Course Discipline in Child Care which includes topics focusing on age appropriate communication with children, such as effective ways to talk with children, effective ways to give children compliments and encouragement, the value of giving children explanation and effective ways to remind children of rules and enforce rules. This is a 20 clock hour training, which is above the required 2 hours. |
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| 2019-04-04 | Complaints- Legal Location | 3270.113(d) - No harsh language | Compliant - Finalized |
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Noncompliance Area: While at the facility unannounced on 4/4/19 the inspector overheard staff #1 yelling at the children and state she was "sick of the shit" in her classroom with children present. Correction Required: A facility person may not use harsh, demeaning or abusive language in the presence of children. |
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Provider Response: (Contact the State Licensing Office for more
information.) Unfortunately, the violation occurred due to the staffs inability to use proper communication techniques with children as required by Northeastern Child Care Services and DHS regulations. The violation was immediately rectified by the immediate termination of staff #1 on 4/4/19.. Harsh, demeaning or abusive language will not be utilized by any facility or staff persons in the presence of children. To prevent this from happening in the future, all staff will receive in-house training on proper communication with children and positive responses to children. Staff will also be required to take the SafeGard Online Course How to Take a Chill Pill, which will focus on strategies for processing and managing stressful situations and steps of the Instant Calming Sequence as well as listing processes the body and mind need to receive to increase the potential for performing and communicating most effectively. |
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| 2019-04-04 | Complaints- Legal Location | 3270.113(e) - Restraints prohibited | Compliant - Finalized |
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Noncompliance Area: While at the facility unannounced on 4/4/19 the inspector was able to verify that staff #1 did, in fact, place children into the "cozy cube" and make them remain inside it against their will. Correction Required: A facility person may not restrain a child by using bonds, ties or straps to restrict a child's movement or by enclosing the child in a confined space, closet or locked room. The prohibition against restraining a child does not apply to the use of adaptive equipment prescribed for a child with special needs. |
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Provider Response: (Contact the State Licensing Office for more
information.) Unfortunately, the violation occurred due to the staffs inability to use proper positive discipline as required by Northeastern Child Care Services and DHS regulations. The violation was immediately rectified by the immediate termination of staff #1 on 4/4/19. Restraining a child will never be utilized by any facility or staff persons. To prevent this from happening in the future, all staff will receive in-house training on positive discipline techniques focusing on PBIS and the PATHS (Promoting Alternative Thinking Strategies) curriculum which is intended to promote social and emotional competence and prevent or reduce behavior and emotional problems in children. Staff will also be required to take upon DHS approval, The Care Courses School Inc. Course Discipline in Child Care which includes topics focusing on techniques of positive discipline, the importance of building childrens self-esteem and sense of security and the importance of appropriate adult models. |
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| 2019-01-17 | Renewal | 3270.124(b)(6) - Insurance coverage information | Compliant - Finalized |
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Noncompliance Area: While at the facility on 1/17/19 the inspector observed child file #3 to be missing both an insurance policy name and policy number as is required. Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable. |
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Provider Response: (Contact the State Licensing Office for more
information.) All insurance information (coverage and policy number) will be completed upon initial enrollment. Families will be informed that they must notify administrative staff if there are any changes prior to six month review and update. All enrollment forms will be thoroughly reviewed by administrative staff. |
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| 2019-01-17 | Renewal | 3270.131(c) - Completed or signed by physician, PA, or CRNP | Compliant - Finalized |
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Noncompliance Area: While at the facility on 1/17/19 the inspector observed child file #2 to have a health assessment on file but no signature by a physician, physician's assistant or a CRNP. Correction Required: A health report must be written and signed by a physician, physician's assistant or a CRNP. The signature must include the individual's professional title. |
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Provider Response: (Contact the State Licensing Office for more
information.) The health assessment will be signed by approved health care professional. Moving forward all health assessments will be thoroughly reviewed upon receipt to ensure the form is signed and completed in full. |
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| 2019-01-17 | Renewal | 3270.181(c) - Emergency info/agreement updated 6 mos | Compliant - Finalized |
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Noncompliance Area: While at the facility on 1/17/19 the inspector observed child file #1 last had a update to the emergency contact form on 5/7/18, which is out of the every 6 months compliance. Correction Required: A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information. |
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Provider Response: (Contact the State Licensing Office for more
information.) The emergency contact form will be reviewed, updated and signed by parent immediately. Moving forward all emergency contact forms and agreements will be reviewed, updated and signed by parent every September and March to ensure all forms are reviewed and updated at least once every six months. |
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| 2019-01-17 | Renewal | 3270.76 - Building Surfaces | Compliant - Finalized |
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Noncompliance Area: While at the facility on 1/17/19 the inspector observed the floor heating registers to be in poor condition, with rust, sharp edges, and damaged ends present in the school age, kindergarten, and older toddler rooms. Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. |
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Provider Response: (Contact the State Licensing Office for more
information.) All heating registers will be replaced/repaired. The heating registers will be checked monthly as part of the center's site safety checklist and repaired immediately if found to have rust, sharp edges and/or damage. |
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If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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