Description: Hiland Child Care Center has been servicing families in the North Hills
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
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| 2020-02-18 | Renewal | 3270.102(a) - Clean and good repair | Compliant - Finalized |
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Noncompliance Area: In the Toddlers play area outside, it was observed that the Little Tikes slide platform was cracked in multiple areas, causing this to be a pinch point for the children. In the older outdoor play area, it was observed that the picnic table was cracked along the edge, causing the to be a pinch point. Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts. |
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Provider Response: (Contact the State Licensing Office for more
information.) The Little Tykes slide was removed immediately and placed in the dumpster. The picnic table crack was repaired. In the future all toys, play equipment and other indoor/outdoor equipment used by the children will be in good repair free from rough edges, exposed bolts, splinters and sharp corners and cracks. |
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| 2020-02-18 | Renewal | 3270.104(a) - Clean, good repair, proper size | Compliant - Finalized |
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Noncompliance Area: The couch in the school age classroom had a staple sticking out, making it unsafe for children. Correction Required: Furniture must be durable, safe, easily cleaned and appropriate for the child's size, age and special needs. |
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Provider Response: (Contact the State Licensing Office for more
information.) The couch's staple that was exposed was corrected immediately. In the future all toys and furniture will be in safe, durable and clean condition for the children. |
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| 2020-02-18 | Renewal | 3270.124(b)(7) - Name/address/phone release person | Compliant - Finalized |
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Noncompliance Area: The file for child #2 lacked addresses for the emergency release persons. Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released. |
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Provider Response: (Contact the State Licensing Office for more
information.) The information was updated immediately with the addresses for emergency release for child #2. In the future the emergency contact information will include all required information. |
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| 2020-02-18 | Renewal | 3270.133(5) - Original label | Compliant - Finalized |
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Noncompliance Area: It was observed in the toddler 2 room that Tylenol was expired on 12-19. Correction Required: Medication shall be stored in accordance with the manufacturer's or health professional's instructions on the original label. |
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Provider Response: (Contact the State Licensing Office for more
information.) The medication was thrown away immediately. In the future medications will be stores in accordance with the manufacturer's instructions on the original label. |
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| 2020-02-18 | Renewal | 3270.133(7) - Medication log | Compliant - Finalized |
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Noncompliance Area: In the toddler 2 classroom it was observed that Motrin was present for child #3 with no medication log. Correction Required: An operator is responsible to establish and maintain a medication log if prescription or nonprescription medication is administered. |
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Provider Response: (Contact the State Licensing Office for more
information.) A medication log for child # 3 for Motrin was established immediately. In the future we will be responsible for establishing and maintaining a medication log for all prescription or non prescription medication that we administer. |
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| 2020-02-18 | Renewal | 3270.182(5) - Consent for administration of minor first-aid required prior to admission | Compliant - Finalized |
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Noncompliance Area: The file for child #1 lacked signed parental consent for administration of minor first-aid procedures by facility staff. Correction Required: A child's record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission. |
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Provider Response: (Contact the State Licensing Office for more
information.) The information was updated with the parent's signature. In the future all children's records will contain signed parental consent for administration of minor first aid procedures by facility staff which is required prior to admission |
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| 2020-02-18 | Renewal | 3270.31(e)(4)(ii) - Fire safety - 1 yr. | Compliant - Finalized |
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Noncompliance Area: Staff person #1, #2, and #3 had fire safety training on 8/30/19 and 10/14/19, which was not completed annually. Correction Required: Staff persons shall participate, at least annually, in fire safety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent. |
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Provider Response: (Contact the State Licensing Office for more
information.) Moving forward, all staff will participate at least annually in Fire Safety Traing |
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| 2019-02-20 | Renewal | 3270.124(b)(7) - Name/address/phone release person | Compliant - Finalized |
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Noncompliance Area: The emergency contact information in the file for child #1 did not include an address for the individuals designated by the parent to whom the child may be released, Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released. |
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Provider Response: (Contact the State Licensing Office for more
information.) The information was updated with the addresses. In the future, the emergency contact information will include all required information. |
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| 2019-02-20 | Renewal | 3270.124(f)/3270.181(c) - Updated every 6 months/Emergency info/agreement updated 6 mos | Compliant - Finalized |
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Noncompliance Area: The last two updated in writing by a parent on the emergency contact information and the agreement form in the file for child #1 were dated more than 6 months apart. Correction Required: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the informationA parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information. |
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Provider Response: (Contact the State Licensing Office for more
information.) Both forms in the file now includes current updates in writing by a parent. In the future, all information will be updated every 6 months. |
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| 2019-02-20 | Renewal | 3270.133(3) - Name on bottle | Compliant - Finalized |
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Noncompliance Area: A tube of diaper cream in the Toddler 2 bathroom was labeled for a set of twins. Correction Required: The label of a medication container shall identify the name of the medication and the name of the child for whom the medication is intended. Medication shall be administered to only the child whose name appears on the container. |
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Provider Response: (Contact the State Licensing Office for more
information.) The operator will ask the parents to provide a second tube of cream so that each child has their own. In the future, siblings will not share medications. |
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| 2019-02-20 | Renewal | 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information | Compliant - Finalized |
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Noncompliance Area: The file for staff person #1, hired provisionally, did not include a copy of the request for the child abuse clearance and the clearance was dated after the employee's first day working with children. The state police clearance and the FBI clearance rap sheets in the file for staff person #2 were each missing a disposition, making the clearances incomplete. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. |
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Provider Response: (Contact the State Licensing Office for more
information.) The file for staff person #1 now includes a current child abuse clearance. A docket was immediately printed show the disposition for staff person #2 and attached to the clearances. In the future, the operator will comply with the CPSL and make sure all clearance receipts are on file before an individual begins working with children. Upon receipt, all rap sheets will be sent to a certification representative for review. |
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| 2019-02-20 | Renewal | 3270.76 - Building Surfaces | Compliant - Finalized |
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Noncompliance Area: An electrical outlet in the infant hallway was separating from the wall, creating a gap. Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. |
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Provider Response: (Contact the State Licensing Office for more
information.) The gap in the wall was immediately covered. In the future, the operator will make surface repairs as soon as possible |
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| 2018-02-27 | Renewal | 3270.102(a) - Clean and good repair | Compliant - Finalized |
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Noncompliance Area: In the Toddler 2 classroom one cracked bin with a potential pinch point was observed. Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts. |
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Provider Response: (Contact the State Licensing Office for more
information.) The bin was discarded. All toys and equipment used by the children will be in good repair. |
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| 2018-02-27 | Renewal | 3270.32(a) - Comply with CPSL | Compliant - Finalized |
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Noncompliance Area: The file for Staff Person #1 lacked a Child Abuse Clearance that had been completed for employment purposes. The clearance on file was for a Volunteer position. The file for Staff Person #2 lacked a completed FBI clearance and they have exceeded their provisional hiring period at this time. The file for Staff Person #3 lacked verification that they had requested their Child Abuse Clearance prior to starting in a child care taking position. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Facility Person #1 and #2 may not work in a child care position at the facility. |
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Provider Response: (Contact the State Licensing Office for more
information.) Staff Person #3 has a completed Child Abuse Clearance on file at this time. Staff Person #1 has requested their Child Abuse Clearance for employment. They will return until the Child Abuse Clearance is received. Staff Person #2 will provide a completed FBI clearance. Staff Person #2 will not return to a child care taking positon until they provide a completed FBI clearance. Operator will comply with the CPSL and Chapter 3490 (relating to protective services) at all times. |
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| 2018-02-27 | Renewal | 3270.82(h) - Handwashing signs | Compliant - Finalized |
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Noncompliance Area: A handwashing sign was missing from the stall and the sinks in the second floor boys restroom. Correction Required: A facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility. |
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Provider Response: (Contact the State Licensing Office for more
information.) Handwashing signs were posted at the staff. Handwashing signs will be posted and checked often. |
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If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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My experience with Hiland Childcare was awful. The Director, Joann, and the Assistant Director, Evelyn, bully children by yelling at them with the intention to embarrass and ensure that they feel bad. When I complained, Joann began lying uncontrollably in a retaliatory message containing unheard of allegations about my daughter. I presented this to the board and they believed everything that Joann asked them to believe. They even said that this was "professional". Do not send your children here. They will undoubtedly hate it if they come into contact with Joann or Evelyn. You will complain, they will lie to you and the board is clueless as to how to investigate these issues. You learn a lot about a place by the way they handle complaints and the way they handled my complaint was disturbing. They were not forthcoming, nor honest. My kids hated it because of these two individuals. It really is a shame because I feel that many of the other staff have been lovely to my kids.