Description: Extended Love Child Development Center is located in Pleasant Prairie, Wisconsin. It is a family-owned child care center serving children ages six weeks through pre-kindergarten. We also offer a school age program for children through fourth grade. Please take a few moments to learn more about Extended Love and the programs we offer by viewing the rest of our website. Thank you for visiting the site and we look forward to the opportunity to assist you with your child care needs.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Violation Date | Rule Number | Rule Summary |
|---|---|---|
| 2020-02-07 | 251.04(8)(b) | Biennial Training - Child Abuse & Neglect |
| Description: Documentation of a current child abuse and neglect training was not observed for 2 employees. | ||
| 2020-02-07 | 251.05(3)(c) | Cardiopulmonary Resuscitation Training |
| Description: Documentation of a current CPR certificate was not observed for 3 employees. | ||
| 2020-02-07 | 251.06(9)(d)2.a. | Food Storage - Dry Food |
| Description: In several rooms packages of rice cakes were observed to be opened and taped closed. | ||
| 2020-02-07 | 251.09(1)(c) | Infant & Toddler - Documenting Changes In Development |
| Description: Documentation of changes in development being completed every 3 months was not observed in the Mockingbirds room. | ||
| 2020-02-07 | 251.07(6)(dm)4. | Medical Log - Reviewing Injury Records |
| Description: Documentation of medical log book reviews was not observed to have been completed every 6 months. | ||
| 2020-02-07 | 251.05(2)(a)2. | Staff Record - Completed Background Check |
| Description: Documentation of eligibility letters were not observed for 4 employees. The employees had not been entered into the portal for background checks to be complete. | ||
| 2020-02-07 | 251.05(2)(a)3.a. | Staff Record - Physical Examination |
| Description: Documentation of a physical exam and TB test results were not observed for an employee. | ||
| 2019-09-18 | Licensing | No violations found *** |
| 2019-08-08 | 251.05(1)(g)2. | Assistant Child Care Teacher - Qualifications |
| Description: Documentation of the required educational qualifications for an assistant child care teacher was not observed. | ||
| 2019-08-08 | 251.04(8)(b) | Biennial Training - Child Abuse & Neglect |
| Description: Documentation of a current child abuse and neglect training was not observed for 1 employee. | ||
| 2019-08-08 | 251.05(1)(c) | Cardiopulmonary Resuscitation Training |
| Description: Documentation of a current CPR/AED certificate was not observed for 3 employees. | ||
| 2019-08-08 | 251.04(6)(a)1. | Child Record - Enrollment Information |
| Description: Documentation of complete contact information for a person authorized and emergency contact was not observed for 2 children. | ||
| 2019-08-08 | 251.04(6)(a)6m. | Child Record - Immunization History |
| Description: Documentation of immunizations was not observed in a childs file. | ||
| 2019-08-08 | 251.08(3)(b) | Driver Record - Obtain & Review |
| Description: Documentation of driving records were not available for review. | ||
| 2019-04-18 | 251.05(4)(a) | Group Size - Maximum |
| Description: 13 children in a two to two and a half year old age group | ||
If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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My husband signed up for a "rotating" schedule. Extended Love overcharged 3 days and money was withdrawn from my acct. When I asked them for specific dates and a refund, it took them 4 business days to figure out what days I was charged. In the end, they still tried to refund the wrong amount. What daycare charges for an imaginary amount of days, deducts the money, then has to view the manual log in sheets to try to figure out what was charged? One of the directors lied about "conversations" that never occurred. The director called my email, in which pointed out their mistakes a "rant" and mocked the situation by saying she would throw in money for my "pain and suffering". Apparently it's ok and funny to make random charges and not take accountability for their mistakes. Very unprofessional. I'll take my kids and money to people who are more intelligent, professional, and deserving.
I have been employed at Extended Love CDC for 13+ years and my daughter also attended ELCDC for 10 years. Ms. Ann, the Director, provides a small family friendly atmosphere for her employees and clients. She treats her employees with respect and as individuals. The staff is very nurturing and caring. My daughter received an excellent education from the experienced and fun staff.
If I could give 0 stars, I would. I worked here and was treated unfairly. The director has her "favorites" (teachers AND students). She sits in the break room with her possy gossiping about the teachers she doesnt like. Ann (director) is overall EXTREMELY unprofessional. She also just got investigated by the US Department of Labor for not paying her employees and had to send out checks for back wages she owed. MOST (not all) of the teachers there are very knowledgeable and work great with the kids.. I, however, would never recommend anyone to this daycare.
This place is not a good choice for child care. We just removed my son yesterday. I am placing a copy of the letter I wrote their directors today as my review - It's pretty self explanatory: ******************************************* Extended Love Directors, This letter serves to inform you that J will no longer be enrolled at your facility. I am writing this letter because after receiving such an upsetting phone call yesterday, I at least expected to have an Extended Love Director available to talk to me when I arrived to pick up my son. There was no one manning the front desk nor was there any director to be found as I was leaving around 5 pm. I am extremely angry and frustrated that no one even bothered to make it a priority to talk with me. I understand that in the past month J has had a rough time adjusting, but please, do not ever suggest that there is a problem with MY child because he is not able to adapt to YOUR program. You could not have possibly expected an 11 month old to establish any sort of routine when he’s bounced from one room to the next in a few short weeks? When J came to your facility a month ago, he was a happy little man. He had been in daycare since he was 6 weeks old and never had an issue. I knew it would be tough to have him adjust to the Chickadee’s room as their nap times were very different from his own that he has been on since he was 5 months old. It was difficult for him to switch to naps so early in the AM and PM but we tried. He was in that room a mere 2 weeks before he was uprooted and placed in the Robin’s room. We couldn’t understand why he was being moved – WE knew he wasn’t ready for one nap and we voiced our concerns to staff but nothing was changed. From here, he had an even harder time going from a screwed up Chickadee’s schedule to the Robin’s “one nap a day” schedule. He managed to do ok and still got two (short) naps in every once in a while. During this whole time he had reoccurring ear infections so I know he may have been difficult but we informed teachers. J had ear surgery to correct the problem a week and a half ago (9/16) and after letting his teachers know before and after several times, I assumed J would get some extra TLC and a little understanding. Instead, when I arrived to pick him up from your care, the day after his surgery, I was met with accusations and hostility from a director and teachers jumping all over me – “What’s he like at home”?, “He was really needy today”, and “The teachers had to hold him all day”… I could not believe I was even hearing these things! HE JUST HAD SURGERY – Of course he wanted some extra attention – who wouldn’t? How dare you and your staff try and make me feel like my son is a problem because he needed a little TLC. Also, that same week (9/19) my son came home with a big lump/ bruise on his forehead. No one said anything to us when we picked him up so my husband and I assumed J had just bumped his head in his crib the night before. The next day, his teacher informed me that J “smacked his head on the linoleum” and she “forgot“ to tell me. Really? Does your facility not do accident reports – especially with a head injury? I have never been to a facility that didn’t. And then, I receive a phone call from a director yesterday to tell me in a condescending tone, “Can you hear him screaming in the background?”, ”Maybe he needs a nanny” and “I’m not saying J needs to leave but just that maybe this environment isn’t right for him”… You’re damn right it’s not right for him. You pushed J into two different classes/ schedules in a month’s time and didn’t even give him a chance get used to anything. You forced too many changes on an 11 month old baby and expected him to get on your “program” in a few short weeks. At what point did you feel like all this was putting my child’s needs first? You weren’t sympathetic with us OR with him when he had a rough time before/after surgery and the negligence of your staff regarding a head injury is astounding. Your unprofessionalism regarding this whole situation absolutely amazes me. What kind of director even suggests that a child should find care somewhere else? I can only hope that you will read this letter and it opens your eyes – You are taking care of children, the most precious and amazing gifts us parents ever receive! You can believe that I will leave very unsatisfactory reviews about your center whenever and wherever I have a chance to do so and I will warn people away from it. *********************************************** Well there you go - I hope you care about your child/children enough to send them somewhere else but if you do send them there I hope you don't have an experience like mine.