Early Steps Bilingual Academy

Your child is not safe in this school. Every day when picking up our toddler, a new person would come out and would ask what's the name of our child that we are picking up, and most days, it was someone new that we had never seen before. When this concern was brought up to the director, she said that everyone knew us, when asked what the name of my child was, she got it wrong after attending the school for two weeks! I requested reports how how my child was adapting, never did, requested a picture or two, never did in the 2 weeks, and their excuse was because I had an android phone and they send pictures through an iphone (what?!?) Also, they keep your childs water bottle for a whole week, and return every Friday. I opted out of this simply because I wash my childs bottle everyday. And when I would ask for it, when they would forget to provide the water bottle when picking up my daughter, they would bring me someone else's water bottle and ask if this is it. My daughter's water bottle has her name etched on it. So I'm sure she's been drinking water for another childs this entire time.
Bottom line: Director was disrespectful, did not listen to our concerns, put our childs safety on the line and has unsanitary practices. This has been the worst I've seen for a daycare. Surprised it's not shut down.