Five Star Center License
✓ Licensed
Bright Horizons Family Solutions At Independence P
Durham, NC
· Durham County
4205 CAPITOL STREET,
Durham, NC 27704
Quick Facts
Capacity
100 children
Age Range
0 through 12
Subsidized Program
Participates
State Rating
5
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Contact Information
📞 (919) 477-9296
Licensed Five Star Center License
Active License
License Number
32000017
License Holder
BRIGHT HORIZONS CHILDREN'S CENTER, LLC
License Issued
Jan 8, 2018
Issued By
North Carolina Department of Health and Human Services
Accreditation
Yes
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - Meets reduced staff/child ratios.
Reviews
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About the Provider
Bright Horizons is the world's leading provider of employer-sponsored child care, back-up care, education and work/life solutions with more than 700 child care and early education programs and schools for employers and working families across the US, UK, Ireland and Canada. Committed to creating great work environments for its 18,000 employees, the company has been named 12 times as one of FORTUNE magazine's "Best Companies to Work for in America."
Bright Horizons provides work/life solutions for more than 800 leading employers to help them address challenges across key life stages. Programs include child care, back-up care, college counseling, elder care, and work/life consulting.
The first few years of life are an extraordinary time that sets the stage for all the years that follow. Our program for learning creates educational environments that empower children to be confident, successful, lifelong learners and socially responsible citizens. Bright Horizons' innovative programs help children, families, and employers work together to be their very best.
Bright Horizons provides work/life solutions for more than 800 leading employers to help them address challenges across key life stages. Programs include child care, back-up care, college counseling, elder care, and work/life consulting.
The first few years of life are an extraordinary time that sets the stage for all the years that follow. Our program for learning creates educational environments that empower children to be confident, successful, lifelong learners and socially responsible citizens. Bright Horizons' innovative programs help children, families, and employers work together to be their very best.
Additional Information:
Four Star Center License
Hours of Operation
- Monday7:00 a.m. to 6:00 p.m.
- Tuesday7:00 a.m. to 6:00 p.m.
- Wednesday7:00 a.m. to 6:00 p.m.
- Thursday7:00 a.m. to 6:00 p.m.
- Friday7:00 a.m. to 6:00 p.m.
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-25 | Unannounced Inspection | No | |
| 2026-08-13 | Unannounced Inspection | Yes | |
| 2026-08-13 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the unlocked adult bathroom, cans of air freshener were not in locked storage. | |||
| 2026-08-13 | Violation | 1756 | 10A NCAC 09 .2818 |
| Enhanced staff/child ratios and group sizes were not met. In space #1 (infant 1) there were five infants with one staff. The center currently meets Reduced, Enhanced Ratios. | |||
| 2026-02-23 | Unannounced Inspection | Yes | |
| 2026-02-23 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Three bottles in space #1 were not dated. | |||
| 2026-02-23 | Violation | 601 | 15A NCAC 18A .2806(j)(2) |
| Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator did not have a thermometer in space #1 (infant classroom). | |||
| 2026-02-23 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last lockdown drill was conducted on 6/25/25. | |||
| 2025-09-15 | Unannounced Inspection | Yes | |
| 2025-09-15 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 9/4/24. | |||
| 2025-09-15 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #5 a tube of Desitin was on a cart within the children's reach, and a jar of Vaseline was on the diaper changing table. Both of the non-prescription creams were not made inaccessible to the children. In space #6 a purse with prescribed medication was on the cabinet within the children's reach not in locked storage. | |||
| 2025-08-21 | Unannounced Inspection | No | 0625-270A |
| 2025-07-01 | Unannounced Inspection | No | 0625-270A |
| 2025-03-10 | Unannounced Inspection | Yes | |
| 2025-03-10 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The first aid training expired on 2/24/25 for one staff. | |||
| 2025-03-10 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The CPR training expired on 2/24/25 for one staff. | |||
| 2024-08-28 | Unannounced Inspection | Yes | |
| 2024-08-28 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 8/11/23. | |||
| 2024-08-28 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last lockdown drill was completed on 12/28/23. | |||
| 2024-08-28 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff who started employment on 4/22/24 did not complete this training. | |||
| 2024-06-28 | Unannounced Inspection | Yes | 0624-286A |
| 2024-06-28 | Violation | 1835 | .0801(b) |
| The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. On June 26, 2024 , a medical action plan was not fully complete. | |||
| 2024-06-04 | Unannounced Inspection | No | 0424-361A |
| 2024-05-21 | Announced Inspection | No | |
| 2024-04-30 | Unannounced Inspection | Yes | 0424-361A |
| 2024-04-30 | Violation | 401 | 10A NCAC 09 .0806(a) |
| Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis. On more than one occasion, a staff member witnessed another staff member refusing to change a two -year old child's diaper on multiple occasions, leaving a soiled diaper on for more than 30 minutes. | |||
| 2024-04-30 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Children opened and closed a water meter box while on the playground that was not properly secured. | |||
| 2024-04-30 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On April 2, 2024, a staff member yelled at a four-year-old child to redirect them back to the classroom after they had wandered into the bathroom to remove their pull up. On April 11, 2024, a staff member chased behind another staff member as she yelled at the staff in the presence of a two-year-old child. | |||
| 2024-04-17 | Unannounced Inspection | Yes | |
| 2024-04-17 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. At least two staff have not completed their in-service training hour requirement. | |||
| 2024-03-27 | Unannounced Inspection | Yes | |
| 2024-03-27 | Violation | 601 | 15A NCAC 18A .2806(j)(2) |
| Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in classroom space #2 was not reading correctly. Upon arrival in the classroom the refrigerator door was not closed securely. A child's father later put milk in the refrigerator and did not close the refrigerator door completely. | |||
| 2024-03-27 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. | |||
| 2024-03-27 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. No documentation could be located to verify a revuew of the EMC plan in the past year. | |||
| 2024-03-27 | Violation | 1054 | 10A NCAC 09 .1106(a) |
| Documentation of staff's on-going training was not on file and/or was not current. Documentation of staff in-service training could not be located today. | |||
| 2024-03-27 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The annual evaluations on file were completed in 2022. | |||
| 2024-03-27 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. No documentation could be located to verify a revuew of the EPR plan in the past year. | |||
| 2024-03-27 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Four staff had not completed the training in the established timeframe. | |||
| 2024-03-27 | Violation | 9999 | |
| NC Sanitation Rule 15A NCAC 18A .2806 states that opened containers of food must be stored in approved, clean, tightly closed storage containers once the container has been opened. Today were was an open package of tortillas on the shelf in the pantry area. | |||
| 2023-11-29 | Unannounced Inspection | No | |
| 2023-09-13 | Unannounced Inspection | Yes | |
| 2023-09-13 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On more than one occasion, staff members failed to provide adequate supervision which led to multiple biting incidents between two to three-year-old children. One incident left a child with broken skin where the child needed medical attention. | |||
| 2023-04-13 | Unannounced Inspection | Yes | |
| 2023-04-13 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. There were exposed roots on the playground, where the roots were underground at both ends and above ground in the middle, creating tripping hazards for children. | |||
| 2022-12-05 | Unannounced Inspection | Yes | |
| 2022-12-05 | Violation | 1233 | 10A NCAC 09 .0514(g) |
| Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. One new staff did not have a signed job description on file. | |||
| 2022-12-05 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One child with an Epi-Pen did not have current authorization to administer the medication to the child. | |||
| 2022-10-04 | Unannounced Inspection | No | |
| 2022-09-21 | Unannounced Inspection | Yes | |
| 2022-09-21 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. It could not be verified today that all the children under the age of 15 months in classroom space #2, #3, and #4 had feeding schedules. | |||
| 2022-09-21 | Violation | 1756 | 10A NCAC 09 .2818 |
| Enhanced staff/child ratios and group sizes were not met. The required staff/child ratios for this facility were not being met during today's visit in four classrooms. | |||
| 2022-04-18 | Unannounced Inspection | Yes | |
| 2022-04-18 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last documented lockdown drill was conducted on 9/1/21. | |||
| 2022-04-18 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. The center was not maintaining incident logs. | |||
| 2022-04-18 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. One of the three children's files reviewed during today's visit did not contain a a medical assessment. | |||
| 2022-04-13 | Unannounced Inspection | No | |
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