Apple Learning Center - Boise ID Child Care Center

*EDITED* I unfortunately have to retract my previous review due the circumstances in which my children are out of this daycare. My children (at the time 3 and 1) were put into this daycare in January of 2019 after I met the owner Theresa and I was absolutely sold, they seemed to really have their stuff together. At first I was really happy with their care, I received accident reports if my children got hurt and I was always told at the end of the day how their dad went, as they spent more time here however this changed and I was no longer receiving this type of information, the most I would get was from ONE of their employees (very sweet one of my favorites) saying my oldest was having a bad day or he wasn’t listening the best but they were working on a solution for him. I felt confident in the care my child was receiving until Tuesday August 20th my ex husband who had dropped them off that morning texted me and told me that my oldest (now 4) was being kicked out of daycare. I immediately called him back trying to figure out what was going on. He had told me that when he dropped my children off that morning one of the daycare teachers, who seems to be in charge when Theresa isn’t around, told him in front of another parent AND my four year old son that he was being kicked out of daycare with little to NO explanation as to why. So I then call the daycare and I spoke to this specific teacher trying to figure out what was going on and she had a very similar and incredibly vague story that didn’t explain specifics as to why this decision was made with ZERO incident reports or talk to his dad and I prior to this happening. We were completely in the dark about our child struggling at this daycare. After a long and frustrating chat with her I asked her to have the daycare owner call me. Within 20-30 minutes the daycare owner called me and very terribly explained to me what happened and that they had been working with the other child’s parent to try and get to the bottom of this situation- again they NEVER spoke to me specifically and they said they had spoken to his father ONCE. The owner and teacher in charge even admitted communication about this issue was not good and should’ve been better. Not one time did they reach out to me to try and help my child, I cannot express this enough. Every time I asked about specific details or instances when these “incidents” occurred - they couldn’t give me ANY. Seems a bit odd that when you’re dealing with other people’s children you wouldn’t have incident reports on their SAFETY. Anyways, the daycare owner also informed me but did not make it clear that there had been daycare teachers or just one that had threatened to walk out on her job due to my child - again my child doesn’t display any of this behavior I’ve been told at home but I completely understand children are different depending on who they’re around and again NOTHING WAS EVER TOLD TO ME or even written down in a formal incident report. She told me that for MONTH my child had been taken OUT of group activities and group circle time to be alone. This was my child’s first time in daycare and first time with the chance to make friends and I’m absolutely furious with this daycare and the way they treated my child. I was also told my child to them “clearly” had “issues” but that they couldn’t diagnose them because they’re not professionals which is absolutely baffling to me that this was never brought to my attention, instead they let my child suffer alone.

*ORIGINAL REVIEW LEFT APRIL 3, 2019*

My kids had never been in childcare before but when they were 1 and 3 I needed to enroll them so I could work and I was so nervous and they were too but it’s been almost four months now and they love the apple learning center so much they basically beg to go even when they’re off from daycare. I also love this center as a parent, everything is easy to do and the teachers are so nice! 10/10 would recommend