Quinlan Anne M - Northbrook IL Day Care Home

CENTER AVE, NORTHBROOK IL 60062
(847) 715-7010
5 Reviews

About the Provider

Description: QUINLAN ANNE M is a Day Care Home in NORTHBROOK IL, with a maximum capacity of 7 children. The home-based daycare service helps with children in the age range of 6W To 12Y. The provider does not participate in a subsidized child care program.

Additional Information: Provider First Licensed on 07/20/11.

Program and Licensing Details

  • Capacity: 7
  • License Number: 388811
  • Age Range: 6W To 12Y
  • Enrolled in Subsidized Child Care Program: No
  • District Office: Department of Children & Family Services
  • District Office Phone: (877) 746-0829 (Note: This is not the facility phone number.)

Location Map

Reviews

...
Anne Quinlan Aug 31, 2017
I am the owner

This is in response to Concered Mother with her 2 sons.
She wrote a very long and made up story out of her anger. She was told not to return to daycare because of her angry behavior towards me in front of her children and the other children in my care.

She came to me with her 1st child a couple of years ago because she was so unhappy with the daycare center that
her son was at. Her child wasn't lactose intolerant when he started daycare with me. If he ever was, I never saw it.
She said she was very happy with my program and wanted to have her children come back to daycare after she
returned from maternity leave. I held 2 spots for her from June till February when she was returning to work.
The first week she came with her kids, her 3 year old had the norovirus 2 days before they started. She wanted him on a mild diet (because she really didn't think he was completely over it.) he had diarrhea at my house. Within 24 hours everyone had it! Her
baby would have gotten it even if she hadn't started daycare. She brought her contagious child to daycare
and blamed me for it. The daycare had been healthy before she came with her kids.

She also gave her 3 year old laxatives everyday and this made her child have loose stools. I asked about
having him back in diapers -for sanitary reasons(after having the norovirus go through the daycare) since he wasn't using the toilet.
(He would hold everything if he was asked to use the potty, so I didn't want to put more stress on him when he was in my care)
She blew up at me in front of her sons! She told me it would hurt her child to be in diapers. If she made that kind of thought about wearing diapers THAT WAS HER DOING!
Instead of trying to work on a reasonable solution to this problem she chose to yell at
and say derogatory thing to me. When she arrived, each day the question was is she gonna yell at me for something else she perceived as wrong. This was on going, and she was angry about many things. Her behavior in front of her children and the other daycare children was concerning and inappropriate. She caused a very negative environment.
Being a responsible provider I had to tell her it wasn't working out and she was told not to return, for the well being of all in my care. She got even more angry because she didn't want to have to look for daycare because she was taking another year off from her job and wanted to continue bringing her kids until that time. She asked me
to reconsider. This is why she wrote her fictitious story here.
*This concerned rant was written 4 days after she was told not to return.

*DCFS requires that all forms are kept on file.
Except the birth certificates. I returned the birth certificates and I immediately e-mailed her the medical forms.




Was this review helpful to you?  Yes  No
...
Brittany May 16, 2017
I have used this provider for more than 6 months

My son started attending Anne’s in home daycare at 8 months and still attends today. Being a first grade teacher, I was quite picky about where I wanted to send my son when I went back to work. After searching different daycare centers, and in home daycares I chose to send my son to Anne’s.
Anne is extremely clean. The toys always neatly put away and the children are not overwhelmed with a large selection. My son comes everyday with a clean diaper and clean outfit (and he happens to be a very messy eater). She engages the kids in different activities and brings out toys that help promote both his fine and gross motor skills. She works on developing their language and reads interactive books.
Anne always tells me how my son has slept, and how his day went. She does an excellent job keeping him on a schedule, which has helped set our own schedule on weekend.
Most importantly, I know Anne loves my child. I appreciate that he spends his day with one caregiver. She knows when he is not feeling well, or has a tooth coming in, or is having a great day because she knows my son, his personality and needs. I love the personal connection she makes with the children.
My son, now 17 months, gets excited when I drop him off in the morning. At the end of each day he has a smile on his face. I will be sending him to Anne’s daycare again next year, knowing he is in a great place. He has truly blossomed across all areas this year, and I credit Anne for fostering a environment that promotes his development.

Was this review helpful to you?  Yes  No
...
Katy May 04, 2017
I have used this provider for more than 6 months

After great recommendations from many friends, we decided to choose Anne for our infant daughter's childcare this year. We are very pleased with the care and attention she has had all year. My older children had been to day care centers, so at first I was worried about having an in home provider for our daughter. After being there for the last year, I could not be any happier. My daughter has never cried in the morning when I drop her off and is smiling each day when I pick her up. She benefits from fewer germs, since there are fewer children. It is also great that she is with Anne all day long. She doesn't have to get to know other child care providers. Anne has activities planned for each day and shares her day with me as I pick her up. She knows developmentally appropriate games and toys and enjoys working with the children on new skills. Of course, kids will have rough days, sick days, or fall and get bumps, but each time Anne informed us and took appropriate care of our daughter. My older children have had a few opportunities to go to Anne's house during days off school and they loved every moment.

Was this review helpful to you?  Yes  No
...
E.M. May 03, 2017
I have used this provider for more than 6 months

All three of my daughters attended Anne's home for childcare. While at Anne's, I felt that my children were well cared for. Her home is convenient for someone who works in Northbrook, and since this is an in home facility, she has been able to be flexible to help me out as needed (i.e.: stay a little late if needed.) Anne is structured and ensured that my kids faced a predictable schedule. She does not put the kids in front of the TV at all, and she incorporates learning (ABC, numbers, rhyming) into her daily activities. My kids came home requesting puzzles, art projects, and egg sandwiches. :) Anne is strict about food choices, which I love. She ensures that the kids have healthy options. My kids actually prefer the healthy choices now, and I am thankful that Anne helped me set them on this path. This is the first years (in the past 6) when my kids are now all in full day school and have no more need for childcare. My girls miss Anne. When we drive past her house, they beg to stop in to visit and often request to "go to Anne's" if they have a day off and I need to work. (And Anne is excited to see them too!) Additionally, her daughter has babysat for us in the past (and was great). I was actually very impressed with her daughter. She sat late one night for us, and before we left, she asked if it would be ok if after the kids went to bed if she could use the wifi to complete some homework on her computer. While many of my sitters use the wifi, this was the first time that I have been so politely asked. Typically, sitters just ask for the code. I felt that it was such a respectful way to ask.

Was this review helpful to you?  Yes  No
...
Concerned Mother Apr 01, 2017
I have used this provider for more than 6 months

I am a working mother of two young boys (ages 3 and 9 months), and as such, I find myself in the position of needing a daycare provider to watch my little guys when I cannot. Anne Quinlan had been watching my eldest child for about a year when I became pregnant with my second. Having had no issues during that first year, I was comfortable knowing that she would be available to watch both of my boys once my maternity leave ended. However, within one week of my boys being under her care, red flags started popping up immediately. These concerns were triggered by the following:

-Anne speaking negatively about my 3 year old, to me, but in front of him. She would attempt to shame him for wearing Pull-Ups, making remarks about how “messy” and “disgusting” he was, simply for going to the bathroom. After telling me to “put him back in diapers,” whereupon I replied that I would not be doing that, she stated, “Well then I’m going to go out and buy some for him myself.” I was appalled that she would be planning on going against what I, as the parent, had instructed her to not do. (Also, let it be known that Anne was well aware that my son was not yet potty trained. We had discussed it at length months prior to him returning, and she never had any issue with this. Furthermore, Anne also refuses to assist with any potty training at her house.)

-She made a random comment one morning about how she was having my then 7-month-old “sleep in the basement by himself because he was too noisy for the other children while they were napping.” This comment horrified me, and this is what prompted me to start looking for other daycare providers.

-Anne texted me to tell me that my then 7-month old had “spit up twice” in the pack-and-play. Later that night, when I had to rush my child to the ER, I realized that he had not spit up, but rather projectile vomited multiple times. She never once informed me of this, and we were put in a position where we ended up being concerned about dehydration. After four days at home recovering, she later told me how “all of her children [she has 2-3 living with her on different occasions] all had really bad stomach flus or coughs.” Had she alerted us (the moms) to this ahead of time, we may have made other daycare arrangements. Anne also said that the other 2 babies who she was caring for also fell ill that week with the same stomach flu that my son contracted.

-The last issue (all within a 2-3 week span) that really broke my heart, was when my son came home and started sobbing while having (for lack of a better word) an accident on the floor. I say “for lack of a better word” because this was not a potty accident--it was truly neglect. Anne was not monitoring him while he was changing his pull-up. When I took his coat off, I saw that his privates were completely exposed, his shirt was half tucked into the pull-up itself, and the actual pull-up was rolled down in random spots. My poor child was crying while asking me “What are you feeling,” terrified that I was upset with him for peeing on the floor, when it was completely out of his control. When I asked Anne about this the next day, she scolded my child and told him how this was his fault, and that he should have told her he was uncomfortable. When I cut her off and reminded her that he is three, she started to yell at me and make derogatory remarks to me and about me.

While these are the main, and most recent, issues that arose, there are other concerns to be aware of:

-She fed my son, who had a dairy intolerance, cheese pizza for lunch and didn’t tell me about it until pickup that day (4 hours later). I spent the next 24 hours terrified that he would wind up in the hospital.

-She has left her daughter in charge of the children with, typically, last-minute notice (we wouldn’t find out about this until we were dropping the children off in the morning). On one such occasion, she left her daughter in charge so she could “pick up a motorcycle in Wisconsin.” Typically, whenever her daughter was left in charge, my child’s diapers would not be changed. One two occasions, he came home (4:30 PM) in the same diaper that he had on when I dropped him off at 7:30 AM (I know this because the type of diaper we use at home is different than the ones we provided Anne with).

-During the 2016-2017 school year, three individuals (myself included) that signed up to have her watch their children, left. This should truly speak to the fact that this is not just me realizing that Anne is no longer fit to watch children; multiple individuals have noticed it.

-After leaving her facility, despite what her contract says, Anne, to this day, refuses to give me back the original paperwork for both of my boys that I submitted to her when she started watching them. For unknown reasons, she refuses to give me back their medical records...it clearly seems as though she is being vindictive, as there is no reason for her to keep these papers. It honestly makes me a bit uncomfortable knowing that she is still in possession of private information on my boys.

I cannot pinpoint why the change in the quality of Anne’s care occurred, but what I do know is that for that month that my babies were under her care during the winter of 2017, I went to work sick, wondering what she was doing with/to them. While they never came home with signs of physical abuse, the fact that my youngest was “napping in the basement,” coupled with the horrible remarks she made about my oldest in front of him while I was present, absolutely horrified me. If she could shame a child in front of his mother, what was she saying/doing to him when I wasn’t present? I am so incredibly mortified and embarrassed for ever having recommended her to anyone. The only silver-lining to this situation is that I was able to find a wonderful daycare facility to send my boys, where they leave each morning excited to go to “school,” and come home clean, happy, and safe.

There are so many wonderful, qualified, caring daycare providers in Northbrook and the surrounding suburbs. I truly hope that if you were considering using Anne Quinlan to watch over your children, that you will reconsider.

Was this review helpful to you?  Yes  No

Write a review about QUINLAN ANNE M. Let other families know what’s great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.

Review Policy:
ChildcareCenter.us does not actively screen or monitor user reviews, nor do we verify or edit content. Reviews reflect only the opinion of the writer. We ask that users follow our review guidelines. If you see a review that does not reflect these guidelines, you can email us. We will assess the review and decide the appropriate next step. Please note – we will not remove a review simply because it is negative. Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.

Providers in ZIP Code 60062