NORMA DE HOYOS DAY CARE 2 - Reading PA Child Care Center

810 OLEY ST FL 2 , READING PA 19604
(610) 406-5953
5 Reviews

About the Provider

Description: NORMA DE HOYOS DAY CARE 2 is a Child Care Center in READING PA, with a maximum capacity of 300 children. The provider also participates in a subsidized child care program.

Program and Licensing Details

  • License Number: CER-00172394
  • Capacity: 300
  • State Rating: 2
  • Enrolled in Subsidized Child Care Program: Yes
  • Languages Supported: English, Spanish
  • Schools Served: Reading - Pick-Up Service to/from home, Reading - Pick-Up service to/from school
  • District Office: Early Learning Resource Center for Region 13
  • District Office Phone: (484) 651-8000 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Inspection Date Reason Description Status
2020-01-27 Renewal 3270.131(a) - Within 60 days Compliant - Finalized

Noncompliance Area: A renewal inspection was conducted on 1/27/2020. At that time, the following child files did not contain a health report obtained within 60 days of date of enrollment: Child #1 (Date of enrollment 4/22/19, health report 8/12/19); Child #2 (date of enrollment 10/16/17, health report 1/25/19); Child #3 (date of enrollment 8/24/19, health report 11/4/19)

Correction Required: The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
In the future, provider will obtain health reports for newly enrolled children within 60 days of their date of admission and keep the health report on file at the facility.
2020-01-27 Renewal 3270.133(4) - Locked Compliant - Finalized

Noncompliance Area: A renewal inspection was conducted on 1/27/2020. At that time, prescription Clotrimazole was found in a child's cubby in the older toddler area. It was accessible to the children in care.

Correction Required: Medication shall be stored in a locked area of the facility or in an area that is out of the reach of children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff immediately removed the prescription medication to the locked office. In the future, staff will check cubbies daily for any medications to make sure that they are locked or inaccessible to the children in care.
2020-01-27 Renewal 3270.135(a)(3) - Disposable diapers Compliant - Finalized

Noncompliance Area: A renewal inspection was conducted on 1/27/2020. At that time, the trash can used for diapering in the young toddler area was not hands-free.

Correction Required: If disposable diapers are provided by a parent or by a facility, a soiled diaper shall be discarded by immediately placing the diaper into a plastic-lined, hands-free covered can.

Provider Response: (Contact the State Licensing Office for more information.)
Provider immediately placed a hands-free, lidded trash can in the young toddler area for diapering. In the future, provider will make sure that all diapering areas have a hands-free, lidded trash can.
2020-01-27 Renewal 3270.151(a)/3270.151(c)(2) - 12 months prior to service and every 24 months thereafter/Mantoux TB Compliant - Finalized

Noncompliance Area: A renewal inspection was conducted on 1/27/2020. At that time, the health reports and TB test results for Facility Person #3 and Facility Person #4 were not completed prior to their date of hire. Facility Person #3 date of hire: 9/5/19, health report 9/17/19; Facility Person #4 date of hire 5/20/19, health report 5/21/19

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.An adult health assessment must include tuberculosis screening by the Mantoux method at initial employment. Subsequent tuberculosis screening is not required unless directed by a physician, physician's assistant, CRNP, the Department of Health or a local health department.

Provider Response: (Contact the State Licensing Office for more information.)
In the future, provider will make sure that all new facility persons have health report and TB test results on file at facility prior to their date of hire.
2020-01-27 Renewal 3270.192(5) - Two written references Compliant - Finalized

Noncompliance Area: A renewal inspection was conducted on 1/27/2020. At that time, the files for Facility Persons #3 and Facility Person #4 did not contain any written references.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person

Provider Response: (Contact the State Licensing Office for more information.)
Provider will obtain two written, nonfamily references for Facility Person #3 and Facility Person #4 and keep on file at the facility. In the future, provider will make sure all new facility persons have two written, nonfamily references on file at their time of hire.
2020-01-27 Renewal 3270.31(e)(4)(ii) - Fire safety - 1 yr. Compliant - Finalized

Noncompliance Area: A renewal inspection was conducted on 1/27/2020. At that time, the following facility persons did not have fire safety training on file at the facility that had been conducted within the past year: Facility Person #1, (10/23/18); Facility Person #2 (10/19/17); Facility Person #5 (10/23/18).

Correction Required: Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.

Provider Response: (Contact the State Licensing Office for more information.)
Provider will obtain a copy of the fire safety training certificates conducted in December for Facility Persons #1, #2, and #5 and keep on file at the facility. In the future, provider will retain past fire safety training certificates to show staff have received fire safety training annually. In the future, provider will make sure that all staff receive fire safety training annually and certificates are kept on file at the facility.
2020-01-27 Renewal 3270.65 - Protective Outlet Covers 5 yrs. or less Compliant - Finalized

Noncompliance Area: A renewal inspection was conducted on 1/27/2020. At that time, three uncovered electrical outlets were observed on a power strip in a floor level, unlocked cupboard in the infant room where mobile infants were present.

Correction Required: Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.

Provider Response: (Contact the State Licensing Office for more information.)
Staff immediately placed protective coverings on the electric outlets. In the future, staff will check daily to make sure all electrical outlets are covered if they are accessible to children 5 years of age or younger.
2020-01-27 Renewal 3270.66(a) - Locked or inaccessible Compliant - Finalized

Noncompliance Area: A renewal inspection was conducted on 1/27/2020. At that time, Shave Cream labeled, "Keep out of reach of children" was observed in an unlocked closet on the floor level and was accessible to the preschool children in the classroom.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff immediately moved the shave cream to a higher shelf in different closet that has a lock on it. In the future, staff will check daily for any toxics that may be accessible to the children in care.
2020-01-27 Renewal 3270.67(d) - Contaminated trash in closed plastic-lined receptacle Compliant - Finalized

Noncompliance Area: A renewal inspection was conducted on 1/27/2020. At that time, the garbage can in the lunch room was missing the lid.

Correction Required: Trash that has been contaminated by human secretions or excrement shall be contained in closed, plastic-lined receptacles.

Provider Response: (Contact the State Licensing Office for more information.)
Staff immediately placed a lidded, plastic-lined garbage can in the lunch room. In the future, staff will make sure that any trash contaminated by human secretions shall be immediately placed in a lidded, plastic-lined garbage can.
2020-01-27 Renewal 3270.69(b) - 110 F or less Compliant - Finalized

Noncompliance Area: A renewal inspection was conducted on 1/27/2020. At that time, a water cooler in the school age area dispensed hot water that reached a temperature of 170 F.

Correction Required: Hot water temperature, in areas accessible to children, may not exceed 110 F.

Provider Response: (Contact the State Licensing Office for more information.)
Provider immediately turned off the hot water dispenser on the water cooler. In the future, staff will check daily to make sure children do not have access to areas where hot water reaches higher than 110 F.
2019-07-31 Complaints- Legal Location 3270.20(a)(1) - Inpatient hospitalization or ER treatment of child Compliant - Finalized

Noncompliance Area: A complaint investigation was conducted on 7/31/19. At that time, it was found that a child was injured at the facility on 7/15/19 and received treatment at the emergency room. Facility did not report the incident to the Regional Office.

Correction Required: The operator shall immediately notify a child's parent and shall telephone notice to the appropriate regional office within 24 hours if a child in care at the facility is hospitalized or receives emergency room treatment.

Provider Response: (Contact the State Licensing Office for more information.)
From now on, we will telephone notice the appropriate Regional Office within 24 hours if a child in care at the facility is hospitalized or receives emergency room treatment.
2019-04-24 Unannounced Monitoring 3270.175(c) - Manufacturer's instructions used Compliant - Finalized

Noncompliance Area: An unannounced inspection was conducted on 4/24/19. At that time, the manufacturers' instructions for the children's booster seats and car seats were not on the two vans being used to transport the children.

Correction Required: Manufacturers' instructions for use of safety restraints shall be kept in the vehicle at all times.

Provider Response: (Contact the State Licensing Office for more information.)
From now on manufacturer's instructions for safety restraints will be kept in the vehicles at all times. We already put the instructions inside the vans.
2019-01-15 Renewal 3270.124(b)(3) - Parent home/work address, phone Compliant - Finalized

Noncompliance Area: Child #1, 2 & 3 are missing the parents work address, and telephone number.

Correction Required: Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.

Provider Response: (Contact the State Licensing Office for more information.)
Child 1, 2 & 3 files are completed with work address and telephone number. From now on we will make sure that parents give us all their information and forms are complete.
2019-01-15 Renewal 3270.27(b) - Plan reviewed/updated annually Compliant - Finalized

Noncompliance Area: The facility emergency plan has not been reviewed annually. The last signature, signifying review of plan is on 1/3/18.

Correction Required: The operator shall review the emergency plan at least annually and update the plan as needed. The operator shall document in writing each review and update of the emergency plan and kept on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
From now on I will review the emergency plan at the beginning of the year to meet the requirements stipulated by the state. I will also sign the plan annually.
2019-01-15 Renewal 3270.27(f) - Plan to County EMA Compliant - Finalized

Noncompliance Area: The operator has not sent a copy of the facility's emergency plan and subsequent plans to the count emergency management agency.

Correction Required: The operator shall send a copy of the emergency plan and subsequent plan updates to the county emergency management agency.

Provider Response: (Contact the State Licensing Office for more information.)
From now on I will send a copy of the emergency plan to the county emergency management agency annually. A current copy was sent to the emergency management agency.

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

Reviews

...
Travis Rodriguez Mar 26, 2018
I have used this provider for more than 6 months

My daughter goes to this daycare and within the time she has been there she has caught lice, she has been bitten, her face scratched, winter coat stolen, diaper rash. The employees don't do their job always on cell phones. Kids always screaming running around. When you to ask to speak to the owner sge never calls you back. Had to take my daughter out of that nasty filthy place.

54 out of 95 think this review is helpful
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Chris Aug 08, 2017
I have used this provider for more than 6 months

I'm the owner of a kids entertainment company and had my twin daughters at this daycare for about 5 years. My girls loved it. Friendly staff. The owner always puts together big events for the kids such as the "back to school carnival" and the "annual Christmas party". Very active daycare with the kids!

41 out of 86 think this review is helpful
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Giselle Feb 03, 2017
I have used this provider for more than 6 months

Worst daycare ever, not only is the owner never there, but when you try to have a meeting with the owner and staff they never get in contact with the parent. They are never watching the kids. The kids do what ever they want when ever they want. The staff does not know how to control the kids. They don't help with homework or do craft all the kids do is run around crazy. The staff all on their cell phones. All they care about is your money. OH and now they do not send kids home that have lice so yeah they dont care if your child gets them. I mean I should have known better, then sending my kid to a daycare whose owner bought it using drug money from her first husband....

41 out of 87 think this review is helpful
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Yami May 26, 2016
I am an employee

iGood Morning! No speak Spanish much, but I defend.. I write because I am interested in a position, that has in the daycare. I Heard her daycare through a sister church. I am interested to know what would be the application process. Thank You!

42 out of 88 think this review is helpful
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Vivian Apr 18, 2013

My 3 little ones went here and i loved it...they enjoyed the time they was there...

42 out of 89 think this review is helpful
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Providers in ZIP Code 19604