New Generation Learning Center & Academy - Lithonia GA Child Care Learning Center

3271 Turner Hill Road, Lithonia GA 30038
(678) 691-5187
11 Reviews

About the Provider

Description: It continues to be the mission of New Generation to bring a high standard of care and education to families enabling their young children to perform above developmental levels.

Additional Information: Has School Age Summer Care; Has School Age Summer Care; Has Evening Care;

Program and Licensing Details

  • Capacity: 200
  • License Number: CCLC-28618
  • Age Range: Infant, Toddler, Preschool, School-age
  • Achievement and/or Accreditations QualityRated_Participant;
  • Enrolled in Subsidized Child Care Program: No

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Report Date Arrival Time Report Type
2017-04-06 10:45 AM Monitoring Visit
2017-03-01 02:10 PM Licensing Study
2016-11-03 02:50 PM Follow-Up
2016-08-29 01:25 PM Monitoring Visit
2016-06-08 10:10 AM Licensing Study
2015-11-17 10:30 AM MV POI Follow Up
2015-05-11 01:50 PM Incident Investigation
2015-05-11 11:50 AM POI Follow Up
2015-03-16 10:00 AM Complaint Investigation & Monitoring Visit
2015-02-23 11:00 AM Monitoring Visit

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.


Unauthorized Nov 18, 2015
I have used this provider for less than 6 months

Unhappy PERIOD. Director is rude.

Was this review helpful to you?  Yes  No
edmccray Sep 29, 2015
I have used this provider for more than 6 months

New Generation Learning Center has been a great environment to place our daughter. After touring many different centers, we were not satisfied for many different reasons. Once we visited New Generation we were immediately drawn to how clean the facility smelled and how neat it was kept. The staff was very friendly and answered all of our questions which made us all the more comfortable with the decision that we were making. The teachers are very friendly and engaging. Our daughter has been going to New Generation for over two years and loves her teachers. The school has a good curriculum and offers field trips and other activities. The administrator is a no nonsense kind of person who expects the best out of the staff and the students. We would definitely recommend New Generation to anyone who is looking for suitable childcare.

Was this review helpful to you?  Yes  No
Keffany Sep 18, 2015
I have used this provider for more than 6 months

This daycare never answers the phone.. you will never get in contact with anyone unless you drive all the way over there. its horribe. Thank god its not an emergency

Was this review helpful to you?  Yes  No
Mrs. Rose Sep 10, 2015
I have used this provider for more than 6 months

New Generation learning Center and Academy is a great school. The teachers are very attentive to the kids. My daughter started there at 18 months in 2009 until kindergarten and she loved it. The director of the facility is involved and she place the children first. I have observed this first hand. The facility fosters a learning environment that is safe, fun and of great quality. My daughter was only 20 months and she knew how to read. The curriculum is well-targeted for the age. I like this center so much that and the great job they did in taking care of my daughter when my son turned 18 months I enrolled him into new generation as well. You know when a child feels safe in an environment when they are excited to see their teacher and the other students forgetting that mommy is around and I am glad that this school does this for children. The facility is always clean and smells extremely fresh. The classroom sizes are spacious. I am also a breastfeeding mom and this facility provides an area for moms to breastfeed their child which is a big plus for me! The fees to me are appropriate for the great quality of service that is provided to your children. We can't put a price on peace of mind. When I drop my son off I know that the teachers and the director will treat him like he is their own. Even though there are many children in each class the teachers take the time to greet them individually each day. The director is easy to work with, if an issue arises with payment she will work with you, but I find that we need to communicate that to her and she will work with you. I highly recommend this facility to any parents who are looking for an environment that is safe, clean, and fosters learning in early childhood.

Was this review helpful to you?  Yes  No
Renee Sep 10, 2015
I have used this provider for more than 6 months

When I interviewed with this provider, I discovered she has been in business for 26 years. Conversation with previous parents have glowing. She has rules like any business Macy, Jc penny. there is nothing wrong with the rules, most centers I have been to have the same rules. My child is learning and enjoys attending this school. I see a big difference in this school and other s that my children have attended. My 4 year old learned how to read prior to graduating. They provide homework and progress reports. The director is concerned about the children emotionally and academically. the facility is clean and the children it well.

Was this review helpful to you?  Yes  No
Mz.STR82thepoint Jun 22, 2014

Ms.William is stern but she is very honest an up front! My child has been there since he was 7 months old and I haven't had any bad experiences as far as child neglect or abuse! One thing about Ms. Williams facility it's always clean and always in motion! I've never seen any of the classroom do any over napping! I work right at hhgregg at the mall and I pop up all of the time and never at the same time or on the same day!!! As far as her being money hungry or any of the nonsense that I've read today, I've witnessed her generosity on more than a few occasions with me paying after 12 on Mondays or paying absence fees when I couldn't find a ride for my son to attend school!!! If you all took the time to read the policy and guidelines for the center these are things you would see! Also, it is a school which means there are going to be colds and viruses that will be passed around because you get a lot of bad parents that send their sick kids to school and that's how other kids catch germs!!!! Lol, I'm no fool and can easily tell the type of person that would TRY and defame/slander Ms.Williams name!! Ms.Williams is a great professional and person AND NO SHE DOES NOT TOLERATE GHETTO, IGNORANCE OR TRASHY PEOPLE!

Was this review helpful to you?  Yes  No
Upset parent Mar 12, 2014

Where do I begin with this daycare center. I am a young first time mother that pays very close attention to my child. My child was in the infant room. While in the infant room my child was fed food he was allergic to. I made sure to write down every food my child was allergic to. Every morning I dropped my child off I personally seen the paper I wrote out stating what he was allergic to. When your child is picked up you receive a paper showing everything they've had. I called the owner Mrs. Williams and informed her. She did not believe me until she called her staff and they confirmed it. She called me back as said it was true but offered no apology. 3 days later they fed my child another food he was allergic to. That was my last straw I could not keep my child somewhere he is being in danger of.

My child is a healthy and happy baby. After 1 week of being there my child had the worst cough and runny nose I've ever seen. Over the weekend I would have my little back to normal but when he went back he was sick again.

The teachers are rude and always have attitudes. You never know who will be with your child throughout the day because they change up all the time. One morning I had to drop my little one off the cook was watching my child until the teachers arrived.

I paid Mrs. Williams a few hours late according to her guidelines. As I was walking out of the center with my child. A male yelled my name and stated I was late and when I am late I am to pay 10.00 dollars. Mind you he shouted this info to me in front of 3 other mothers and the director. I wasn't embarrassed because I pay my bills I don't cheat anyone. There was no professionalism in that shouting conversation.

Please if you love your child don't send them there. There all about a dollar they can care less about your child.

0 out of 1 think this review is helpful
Was this review helpful to you?  Yes  No
parent Jan 08, 2014

Sited on 11/14/13 It was determined based on observation that staff member did not was hands after dispersing a child in the infant room (FINDING 591-1-1.10 (5) Finding 591--1-11.20 (4) caught medicine was. Within reach of children in the two year old room in a back pack. Unsafe storage if material dangerous to children was observed : Diaper cream A&D ointment petroleum jelly. Scorpions were seen in the traps. Teachers a very nice but the director is nit professionals all. There is not 6.5 hours of teaching time they sleep longer than being taught.

Health and Hygien Not Met

Medication Not Met

Physicsl Plant Safety Not Met

Turn over rate if teachers is not good at all. Ms williams did not say that we were getting a new teacher. 

This can be verified with Bright From The Start

Was this review helpful to you?  Yes  No
Marie Nov 13, 2013

The teacher turn over rate is high. The director asks nice until she gets you signed up. She was so rude to us as paying parents I never missed a payment as soon as I walked in the door she said you have you payment. What happened to good morning Please don't be fooled. Dr. Williams is so nice but its not his business. Trust us parents don't do it. My child said that she pinched him. Nice looking school they don't get 6.5 hours of teaching time that is a LIE. They sleep longer that she let the teachers teach.

Was this review helpful to you?  Yes  No
Satisfied Parent Mar 14, 2011

I am a parent that has been with Ms. Williams since she had her old school on Eastland Rd.  Both my son and daughter have attneded.  Ms. Williams may be a little stern, but one thing I know for sure is that she has never harmed a child since my kids have been there.  She loves and cares for the kids as if they were her own.  I even have friends that either had their kids there or currently have their kids attending New Generation, and never once have we seen or heard of a child being harmed by her or any of the staff.  I am almost sure if that was the case with the way the laws are these days the state, police or somebody would have been involved, or at least a law suit.  I'm sure people will say things just to bad mouth good people any chance they get, but one thing I can say for sure is that New Generation is a one of kind school and I would recommend it to anyone.

Was this review helpful to you?  Yes  No
Miss Unsatisfied Jan 12, 2011

This center will have you fooled. The director talks a lot of game but in the long run you wiil find out talk is cheap. She is a rude money hungry egotistic person. Ms. Williams walks around like her ish doesn't stink and like she is over you. She is never there and her staff look like they are miserable in her presence. My child went there for about 3 months and from day one he kept telling me the director was hitting him. I walked in on her punching another student and immediatly removed my child.

Was this review helpful to you?  Yes  No

Write a review about New Generation Learning Center & Academy. Let other families know what’s great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.

Review Policy: does not actively screen or monitor user reviews, nor do we verify or edit content. Reviews reflect only the opinion of the writer. We ask that users follow our review guidelines. If you see a review that does not reflect these guidelines, you can email us. We will assess the review and decide the appropriate next step. Please note – we will not remove a review simply because it is negative. Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.

Providers in ZIP Code 30038