Nettum Sue - Fargo ND Group Child Care Home

Good evening! Why is Sue even open! The same thing actually happened to me and I walked away. She blamed my child for biting others. The new day Care she never had but a child once. And why? I thought maybe it was just my child and daycare it wasn’t a good fit. Wow after reading these I should of demanded my money back. She stole about 1000 from me. Deposit for toys and the last two weeks. Thank god we moved on!

Sue, I want to thank you for kicking us out so my daughter doesn’t have to go to you. I ran into another parent and you did the same thing to them and sounds like two others out here! I wish one thing I would of done is taken you to court like the other one did. I didn’t I walked away from your childish games knowing I didn’t want my child with you and didn’t need your craziness! One word CRAZY! Do not go to her

I have used this provider for several years and I must say I am quite appalled at the slander taking place by what appears to be one very bitter family. When I first started considering daycare’s I was very overwhelmed at all the options and whether to choose an in-home daycare or a center. I was a brand-new mom and a single parent at that so, I was very new to the whole process. It was suggested I reach out to social services for recommendations. I toured several facilities as well as in-home daycares but, once I sat down with, Sue, the decision was easy. Throughout my years at Sue’s, not only did she treat my daughter with unconditional love and respect but, she treated me in the same regard. Being a single mom is not easy and the compassion and understanding that this woman shows is unlike any other. And, to this day, she will still send me Christmas cards. Fast forward a few years when I married and wanted to start a family with my new husband. I planned my pregnancy around this woman’s availability and not one but, two pregnancies! I have sent several people to her and they have had the same experience. As a matter of fact, that is what I just recently did and my friend called me asking me to read the horrible stuff being said which is why I am commenting. My children are in school now but, all three of them still talk about, Sue, and how fun and loving she was to them. To the family that is obviously making these repeated comments shame on you. I’m certain if you look at the common denominator to what I’m sure is a long list of disgruntled complaints you have with life you would find the problem lies with you. To drag someone’s name through the mud in this manner is quite pathetic and only speaks on your character as a person. I’m even willing to bet you take issue with anyone and everything that dares challenge you and your rigid way of thinking. If the world wasn’t such a scary place I would gladly give my full name and phone number to anyone so we could speak one on one but, I won’t do that. I highly encourage anyone that has questions to reach out to social services as they regulate and monitor in-home daycares. I can assure you, the recommendation will be high regarding, Sue’s Daycare. If I can impart some last words it would be this, read between the lines to what is being written here by one family and just meet Sue for yourself. You will find what many of us found and that is a loving, kind, fun, intelligent, family orientated and professional woman. Sue will forever be in mine and my kids’ hearts for she helped make them the amazing kids they are today.

Sue is very unprofessional. I thought it was me and I was being over protective of my daughter however she is one of a kind. I wish I would of trusted my gut earlier then what I did. Furthermore she approached my Husband at the bar trying to explain that I was the problem and didn't do anything about my baby biting. (She was teething). The next daycare we went to she had no issues biting other kids so obviously something was wrong with the situation. Was she left in the room alone for hours? Was she hungry or thirsty? I will never know however to others I do not suggest this daycare. Our new daycare we love now! (Sue also gets very upset if you arrive early or late or decide to keep your child home for the day). Is it really that big of a deal if you arrive 20 minutes early if the hours fall within the daycare hours? I wanted to share my experience as well and do not GO TO SUE NETTUM!

We only toured Sue's daycare. At our tour, she told us that she would take our kid instead of a 3 month old who was supposed to start in a few weeks. I thought that was really rude to put the other family of an infant in that position. Sue then told us that the opening was filled. We had toured just that day. Just an odd and unprofessional experience. To all the parents out there....always trust your gut! I knew something was off on our tour and luckily I trusted my gut and didn't take my kid to Sue. Thank goodness!

This is so crazy! I thought we were the only ines treated this way! I feel like a horrible mom bringing my child their that could not talk and tell me what was going on. She is unstable. I thought we just had bad luck! Love our daycare now and have had no issues.

I'm really glad others are reviewing this as I didn't when I first started. She has upset more than a few families I know that within 6 months. We love our daycare now however this really makes me wonder what I didn't know that went on. When your child is to young to speak its scary

Wow! After reading these comments I am glad that we did not choose this daycare. We toured this daycare and we were ready to put down a deposit but right beforehand Sue told us that the opening was filled. I'm sure glad, because we love our new daycare.

Hello, I'm giving Sue a 1 as she is very unprofessional and uncaring to kids. I'm just not seeing these reviews and wish I would of taken her to court for a refund as well and documented the issues with my child out here. She forgets to feed them and doesn't change their diapers as needed. She immediately kicks kids out of daycare for no reason. She gets upset and seems that she needs to be on medicine.

This isn't Sean and u basically did the same thing to us Sue. It's a small world in Fargo and ur reputation is getting out:)

Sean,Didn't you get the message from the judge? It's over, neither one of us won!If you really cared about your kids instead of suing ppl for money that you think is owed to you then I would think that this would STOP its none sense! In your profession of financial advisor you deal with contracts all the time, you should have been able to read and sign a simple contract as mine! It had nothing to do with your innocent children , but had everything to do with what was in the best interests of all the other kids and there parents! So for you to get on this site throw and twist stories of other families in my daycare is ridiculous ! You sound nothing but a sore parent that feels like you've been done wrong! Better get used to it ,there's many more things that won't go your way with your kids, your being a bully and if that's what you want to instill in your kids then good luck! Oh and your fake Kim and John Doe there absolutely irrevlatant too me! Have a great future!!

One star as the care is horrible and if zero was available. She needs to get on some meds and everything in the reviews is true. Also how r the other parents that are going their hearing about her reviews on this website? She gossips about everyone that goes there. Watch out I would not recommend her to anyone! Surprised she still has a lisc!!!

Very similar thing happened to us!!! Horrible daycare do not go to!!! Keeping the month deposit was nothing like the care for our child is everything and she's horrible! Do not go too

I'm the father of the child in question here. Quite frankly, I'm tired of this situation, but I feel compelled to share my experience in the hopes it could help someone avoid a repeat of ours. I'm glad others have had good experiences because I wouldn't wish our experience with our second child on anyone. We were referred to Sue by a friend and neighbor and had our first child in Sue's care for just about 2 years and didn't experience any major problems. In that time, we referred 2 other families seeking daycare to her.

The problems didn’t start until our second child started daycare there on 01/04/2016 at the age of 3 months. By the second day, she had begun developing bloody blisters from diaper rash on her butt. I guess I should have taken photos to document this so I would not be accused of making it up by the provider as well as other parents whom I've never met. This was something that she hadn't had in the 12 weeks she was home with us. Subsequently, Sue did not use the diaper cream that we provided and asked her to use to help clear it up. Our child was also picked up after screaming for multiple hours per day the first 4 days she was there. My wife has many text messages proving that this was the case. We also came to find out that she was being fed cold breast milk (Sue once said to my wife at pickup time, “I found out she likes her milk warmed up.”) and likely wasn't being fed enough throughout the day (Sue also said to my wife, “She’s had 15 ounces today; that should be enough.”) According to Sue the next 6 days went well, then the following Monday 01/18/2016 did not. This is the day I received a folded piece of notebook paper in her entry notifying us of her 2 week notice for both of our children. She said, "Here's a notice for you guys." I did not read the note until I got home. She hinted around and I suspected it could be a 2 week notice, but Sue has handed us notices before for unscheduled time off so I wasn’t sure. Upon reading it, I text messaged with her back and forth to try to figure out why she was kicking a 3 month old infant out after 11 days. Although I was upset at the time, my messages were well thought out and non-inflammatory. After exchanging a few messages Sue became defensive and said she felt uncomfortable and that termination would be effective immediately. If anyone would like to read them and draw your own conclusions, I have them available (2182421354). Sue put our things outside on her doorstep that evening. When we picked up our supplies, the amount of milk that was returned indicated that our daughter was being fed 10 to 12 ounces per day. During daytime hours with us at home and with subsequent care providers, she was eating 15 to 20 ounces per day. She has also evidently been bad mouthing us to other parents. My wife was approached at a gymnastics class by another mom who has her children in Sue’s care. The other mother said, “Sue filled me in on what you guys did just in case I ran into you here.” My wife responded and said, “What did we do?” The other mother responded, “You know what you did.” My wife tried to explain our side of the story, but the other mother was uninterested in hearing it. Interestingly enough, she subsequently wrote a letter in Sue’s defense for use in court. As a parent myself, I’d be curious about another parent’s experience whether it’s negative or positive.

I’m not sure what has changed with Sue, but this was completely unexpected and I still can’t comprehend what a 3 month old can do in 11 days to justify being kicked out of daycare. She clearly did not want to put in the work to give our child the care she deserved. After being kicked out of Sue’s daycare, 8 different people have cared for our children (many of which have very little childcare experience) and none of them have had any problems with our daughter. None of them had 17 years of experience as Sue did either. The way she handled this situation has been childish and just plain bad business in my opinion. It could have been resolved in a much more forthcoming, professional manner and ended on good terms. It's too bad that daycare is in such high demand that her business won't suffer from this. I also don’t appreciate being painted as a liar by other parents here who have not taken the time to hear both sides of the story and habe absolutely zero personal knowledge of the situation.

As a final warning to others, we had paid in advance for the entire month of January, so we requested a refund for the services we had paid for and she had chosen not to provide. She denied the request and we were unable to recover our funds. She uses the term "uncomfortable" in her contract, and although it's extremely vague and open to interpretation, it is enforceable according to the court. This allows her to unilaterally terminate the contract without notice and leave you with no recourse. I would absolutely refuse to prepay or sign that contract as it is currently written. The days off are clear in the contract, but there are other options available in town where you don't pay thousands of dollars a year for daycare when it's closed. In the end, I know our kids are in a better place than before and I hope others have a better experience than we've had.

I have known Sue for years I have referred people to her and have heard nothing but the best

Interesting comment about my daycare. You left out one very important part and that was your 2 year old that I also cared for and you didn't seem to have any issues, not ONE.I have what I need and that's great families who will give me great references so I don't really need your lying comments. And those inquiring about a future daycare please contact your local social services and don't rely on these sites if you want the truth!!!

Sue had all 3 of our children in her daycare from the time our oldest was 6 months old until our youngest turned 3 which was a period of 7 years.

Sue and her family made our family and our children feel like they were a part of her family. She showed genuine care and concern for us and shared in our fun times and memories. I loved her daily reports and texts of funny or cute things that the kids did throughout the day. Our children were ALWAYS well cared for and happy. They greeted Sue and her family with hugs every single morning and I felt sincerely calm and comfortable having our children there.

I would recommend Sue to anyone in a heartbeat!!

In response to the comment on "days off". Sue's contract allows her paid holidays and paid vacation/sick time much like any other position you would be hired for. It is a good thing for anyone to have time off of work to recoup, relax, travel etc.

I'm writing this because I saw the poor review for Sue and I know she does not deserve that, it seems people these days only want to write reviews when they have something negative to say, whether it's true or not. We currently have both of our children in her care and have had a very positive experience. We were referred to Sue by my sister (who had all three of her children in Sue's care) and also never had an issue. I cannot imagine a single daycare provider that would be able to keep its doors open for 20 years if they allow the kids to have "blistering and bloody butts", also something we've never experienced. I also know for a fact that Sue does not give the babies cold bottles, and I have showed up 5 minutes early on several occasions and never had anyone upset with me. As far as the paid days off, it says it right in the contract, if you don't like it don't sign it and bring your child elsewhere. I can honestly say that Sue and her family truly care for your kids and care for your family. The amount of personal references she gets speak for themselves and I couldn't imagine bringing my kids anywhere else.

I'm only giving Sue a 1, because I couldn't give a ZERO! Please do NOT take your children to this daycare! My child had many issues with a blistering and bloody butt from not being changed. I picked my child up every day, screaming and starving. Sue admitted that she let my baby cry for several hours each day, when a bottle or diaper change would have solved the problem (she also said that my baby didn't need to eat any more at that age). I found out after two weeks of childcare, that my baby was getting a cold bottle. Could you imagine thawing breast milk and feeding it to a baby without warming it up? No wonder why the poor child cried and didn't want to take a bottle. She got upset with me on several occasions for getting there 5 minutes early. I feel that I should be able to pick my child up whenever I want to! She takes 23 paid days off per year and you pay every day of the week, regardless of whether or not your child is in her care. I was paying for over 30 days a year that my child was at home with me. This provider is extremely unprofessional, and I'm glad I no longer have to let her take care of my precious child!