Description: Lilac City Early Learning Center is a licensed childcare and preschool facility located in Northeast Spokane,1020 E Cozza Drive Spokane, WA 99208 . We provide services for children ages 4 weeks to 12 years. We are open 6:30am to 6:30pm, Monday through Friday. Children can attend 2 to 5 days per week, either all day (up to 10 hours per day) or for preschool hours only (9am to 1pm, in a preschool classroom). We have two preschool classrooms for ages 2.5 years and older. We use The DLM Early Childhood Express curriculum and supplement it with developmentally appropriate activities and projects.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Report Date | Report Type |
|---|---|
| 2021-09-30 | ChildCareMonitoringChecklist.pdf |
| 2021-09-30 | Licensing CCC Inspection Report |
| 2020-02-26 | ChildCareMonitoringChecklist.pdf |
| 2020-02-26 | Licensing CCC Inspection Report |
| 2018-12-10 | Child Care Center Abbreviated Checklist.pdf |
| 2018-12-10 | Facility Licensing Compliance Agreement.pdf |
| 2018-02-06 | Child Care Center Abbreviated Checklist.pdf |
| 2018-02-06 | Facility License Compliance Agreement.pdf |
| 2018-01-10 | Facility Licensing Compliance Agreement.pdf |
| 2017-02-15 | 10.9.1.1 Compliance Agreement Rev. 05/2012 |
| 2017-02-15 | 10.9.4.6 Child Care Center Abbreviated Checklist Rev. 09/19/2015 |
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I would not recommend Lilac City Early Learning Center if you are a man or have a husband that intends on picking up their child or just want overall fair treatment in general. This company mistreated me and also terminated care in retaliation. I have proof of this via email if anybody would like a follow up. At first the center seemed ok. The people were nice to us, and they were nice to our children as well. We had 2 children there, one who was 5 and the other who was a newborn. The first thing I didn't like was that they gave our daughter formula at times when we did not feel it was appropriate, and due to some mix ups that they had, our daughter had formula anyways. One time they decided to give our daughter formula because they didn’t know that we had supplied breast milk, which is very frustrating. The last week that she was there, they wouldn’t give her whole milk either, as we asked that she begin to get it so she can be transitioned. They stated that they were following government mandate, which we find idiotic that we can’t transition our child from breast milk to whole milk because the state says so. Now because of this we have had to transition her to formula (forced) and then about 1 week later, whole milk in the classroom over. Now the week she gets dropped off, they don’t tell us that her new classroom is full and we don’t supply them with breast milk because now she’s supposed to be able to have whole milk. Guess what they did? They didn’t tell us at first and the first thing they gave our child was a full bottle of formula. Then 2 hours later they gave her whole milk? Then whole milk for the rest of the day. This proves that this company is terrible about communicating with each other, likely because management is poor. The manager admitted herself that she “dropped the ball” on our daughters transition to her next classroom as she said she “forgot” that our daughter was turning 1. Please keep in mind there are roughly 4 or 5 infants in that room. If you want accommodation then don’t pick this place either, because as everything was changing over to different restrictions due to covid, I suddenly was no longer allowed to pick up my infant inside her classroom and I had to pick her up 1 foot away from her classroom in the foyer. Now I didn’t have an issue for this but I asked them if they had an accommodation for me such as a table or a bench so that I didn’t have to put my daughter into her car seat on the hard floor (tile) and they said “no” which was going to be painful due to my bad knees. I then said that they really should tell the manager that this was unacceptable and that us as parents should have something to put the car seat on, so that we can load our child into the car seat. I uncomfortably sat there, wincing in pain, while 2 of the ladies who work there just stared at me awkwardly and did not offer me an apology for the inconvenience. I then left and when I got home I received an email from their manager stating that I was “aggressive” and that if I acted like that again that they would terminate me. I called her to discuss this as I was extremely concerned that I was being accused of being “aggressive” as I am not an aggressive person by nature at all. At most I might sigh if I get frustrated about something, but after having 5 children, there isn’t much aggression in me just frustration if anything. I was frustrated at the situation yes, was I mean to anybody in there no. I wasn’t threatening, I didn’t raise my voice, I didn’t say much at all other than they should accommodate but for some odd reason I received a letter stating my aggression. During our discussion I asked her if she would tell me what exactly I did that was aggressive and that I would like to know what I did. I also said that at most I would like to know what I did so that I did not do this in the future and she stated “I will NOT do that.” This leads me to believe that the daycare center truly doesn’t care about the situation and that my child is just a number to them. After letting her know that I wasn’t aggressive and let her know why I was frustrated, I got off the phone glad that our daycare wasn’t terminated because we work full time. Now since then there hasn’t been any interactions with their teachers other than hi, thank you, bye other than today. Today was the icing on the cake as I just finished reading an email from their manager. Today while picking up our daughters (we have 2 there), I let the lady know about a situation that my daughter was accused of that nobody actually asked my daughter about what happened. She got in trouble by me and then I asked her what happened and she explained the situation and I realized that she didn’t do anything wrong. As any concerned father I just let them know the misunderstanding and told them that I could understand how it could have been misunderstood. The lady then told me that she was sorry that I didn’t get an incident report and I immediately said “thank you for apologizing”. I then told her what had happened in the past, and told her that I really appreciated that she said sorry and that she was the first person to ever say sorry to me regarding anything ever at their learning center. I then told her that our kiddos won’t be there much longer (3 more days) and that due to how we have been treated at the center, we would be terminating our care and as of the following Monday (this is Tuesday) our children will be at their new daycare (they should have known by now also from state contact). The chat we had was cordial and I thanked her several times during the interaction. Not at one time did I get frustrated about anything, but instead was happy for the level of care that this lady was giving me. She also told me that she had not been there for a while and that she had just come back. After that I said have a nice day and said we will see her tomorrow. Now, this is where things get crazy…I received an email from their manager IMMEDIATELY terminating childcare for both of our children due to me being “aggressive.” I have the email if anybody wants to see it and it even states that we can’t pick up our children’s belongings until a scheduled time and they will have to have security there. Now I don’t know about you guys, but this feels to me like direct retaliation due to me complaining about how I was treated and likely because we were terminating care with them. I’m not sure why she wouldn’t accommodate us for these next 3 days and I think she was trying to hurt my family by forcing us to stay home with our children. This shows a level of immaturity on a management level that I have never seen. The other reason that we are choosing a new daycare was also because this establishment wouldn’t accommodate us for 3 days a week. They stated that our children have to be there either full time or nothing at all. We called the state to discuss our options with child care to tell them what happened and they said that this was unheard of. They said that ALL daycares were accommodating parents who work full time so that we can continue to work even if our children can only go to school 2 days a week (this is our situation). Unfortunately they chose not to see our children 3 days a week and we went to a different daycare. I also want you to know that as soon as this covid stuff started happening, they changed their pick up times from 530 to 5, making it extremely difficult to make it there on time. I am extremely confused as to why this establishment did this to my family but I personally believe that it was out of 100% retaliation. I would not recommend this daycare to anybody and if you are a man and have to use them, I would just smile, nod, and say goodbye. This daycare has 100% lied about both interactions in which I was accused of being “aggressive.” I am not an aggressive person and my significant other was shocked to find out about both situations. If it tells you anything, my significant other interacted with them just as much as myself and also worked in child care and wasn’t treated like this by them, and also thinks this is ridiculous that a child care company would do this. Both my significant other and myself work in the medical field and are mandatory reporters. I have never been treated like this by any daycare. The daycare that we took our children back to, we have years of report with so things will be much better there. For standing up for our children, we were kicked out of this childcare.
My son has been attending Lilac City Early Learning Center for 3 years and it's the best daycare in Spokane. He has learned so much and will be completely ready for Kindergarten next year. All of the teachers are great and maintain an appropriate learning program for all aged children. The owner is very understanding and personable. I have never had any issues and I highly recommend this center to anyone who has children from infant to Pre-K.