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LICENSED GROUP ✓ Licensed

KINDERCARE LEARNING CTRS 1304

Appleton, WI · Outagamie County
3036 N Ballard Rd, Appleton, WI 54911
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Quick Facts

Capacity
111 children
Age Range
6 wks - 12 yrs 11 mo
Type of Care
Full Time.
Subsidized Program
Does not participate
YoungStar Rating
5

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✓ Licensed LICENSED GROUP
Active License
License Number
420184
License Holder
April Carter
Licensed Since
1989
License Issued
Jan 2, 1989
Issued By
Wisconsin Department of Children and Families
Accreditation
National Association For The Education Of Young Children (Naeyc) Accreditation +
District Office
Wisconsin Dept of Children and Families (DCF) - Child Care Regulation and Licensing

Reviews

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About the Provider

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Our experts designed our classrooms - and every activity and lesson - to help prepare your child for success in school and beyond. With designated learning centers such as dramatic play and blocks in every classroom, children have the opportunity for rich social play and child-initiated discovery.

You’ll also find that our classrooms feature a print-rich environment full of carefully selected materials, written charts and labels, and children’s literature. By helping your child connect spoken words and print, we’re helping develop early literacy and writing skills.

Whether your child has first words or first grade on the horizon, we’re excited to show you how everything in our center is designed for learning!

Jill Thorson, Center Director

Additional Information: 5 stars. Initial License Date: 6/1/1997. Open Jan - Dec.

Hours of Operation

  • Monday05:45 AM-06:00 PM
  • Tuesday05:45 AM-06:00 PM
  • Wednesday05:45 AM-06:00 PM
  • Thursday05:45 AM-06:00 PM
  • Friday05:45 AM-06:00 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Violation Date Rule Number Rule Summary
2026-09-08 See Violations below Licensing
2026-09-08 One child, #11 did not have a file at the center - her first day was today 9/8/26 - see checklist. Violation
Description: 251.04(6)(a) - Child Record - Maintenance & Availability
2026-09-08 Staff member #A, did not have their education qualifications in their file after 6 months of employment - see checklist. Violation
Description: 251.05(3)(g)2. - Assistant Child Care Teacher - Qualifications
2026-09-08 A fire drill was not practiced in August of 2026 Violation
Description: 251.06(3)(b)2. - Emergencies - Practice Written Plans
2026-09-08 One child, #11, did not have her intake on file on her first day of attendance. This was corrected on the visit date. Violation
Description: 251.09(1)(am) - Infant & Toddler - Intake Information
2026-09-08 One staff member, #A, was working in the infant room and did not have his infant and toddler course within 6 months of hire. Violation
Description: 251.09(1)(e) - Infant & Toddler - Provider Training
2026-07-07 See Violations below Licensing
2026-07-07 Based on complaint investigation, and through a record review of the center's child tracking method/CSR'S for 6/22/26, 6/23/26, and 6/24/26, it was determined the CSR's failed to be filled out accurately. The CSR's failed to have documentation of name to face tracking and name to face transitions during the arrival/departure of the classroom and arrival/ departure of the playground and at regularly scheduled intervals (minimum of every 30 minutes). Violation
Description: 251.055(1)(f) - Child Tracking Procedure
2026-07-07 Based on complaint investigation, and observation of the center on 7/7/26 it was determined the center failed to be well drained, free from litter, clean and in good repair. Within the kitchen the 3 sinks do not drain properly when draining water. They clog if not drained one sink at a time. There is a shelf within the kitchen that is broken and is being held up by a bucket. The overall cleanliness of the center is an issue with the floors having debris/black marks. Shelving units within classrooms that store children's toys have black marks, dust, grime and debris. Violation
Description: 251.06(2)(gm) - Premises - Well Drained, Clean, In Good Repair
2026-07-07 Based on complaint investigation and observation of the kitchen on 7/7/26 the kitchen utensils and food contact surfaces used for preparation, storage or serving of food failed to be thoroughly cleaned and sanitized after each use. The shelf that holds containers filled with fresh fruit failed to be clean, it had brown marks over the entire shelving units. The kitchen floor was extremely dirty with food crumbs/debris, and had black marks, and single use utensils on the floor. Violation
Description: 251.06(9)(b)1. - Kitchen Utensils & Surfaces - Clean & Sanitize
2026-07-07 Based on a complaint investigation and observation of the kitchen food that was prepared earlier but not served failed to be dated, refrigerated promptly, and used within 36 or frozen immediately. The licensing specialist observed leftover prepared food, not served with lunch around 11am in an open bowl sitting on the kitchen counter during the entire duration of the visit at 1:00 pm. Violation
Description: 251.06(9)(f)3. - Food - Leftover Prepared Food
2026-07-07 Based on a complaint investigation and observation of the kitchen the Staff Member completing meal prep failed to have an effective hair restraint such as hair net or caps while preparing meals. Violation
Description: 251.06(9)(g)1.b. - Meal Preparation Staff - Clothing, Hair Restraints
2026-07-07 Based on a complaint investigation it was determined through staff interviews and observation of the center on 7/7/26 , that the center is not following their own cleaning policies and procedures. The Licensing Specialist observed clutter/items stacked on the changing tables and the diaper sinks were not clean. The Licensing Specialist observed black marks, dust and grime stuck on changing tables, floors and toy shelves. Violation
Description: 251.07(3)(i) - Cleanliness Of Furnishings, Toys, Equipment
2026-07-07 Based on a complaint investigation, and observation of the classrooms children's hands and faces failed to be washed with soap and warm running water after being soiled. Children had nasal discharge running down their faces within the infant classroom, and older children who ate spaghetti for lunch still had spaghetti all over their faces when laying down on their cots for nap. Violation
Description: 251.07(6)(i)1. - Washing Child's Hands & Face
2026-05-14 See Violations below Licensing
2026-05-14 While reviewing attendance records, it was determined on 04/28/2026 the PM Preschool room was over ratio. One staff member was in the room with twelve children equaling a total numerical weight of 1.122. Violation
Description: 251.055(2)(c) - Mixed-Age Group - Staff-To-Child Ratio
2026-04-28 See Violations below Licensing
2026-04-28 Center failed to ensure 9 inches of energy absorbing material under the play equipment. On 04/28/2026, it was observed that most areas had little to no mulch. Violation
Description: 251.06(11)(b)5. - Outdoor Play Space - Energy-Absorbing Surfaces
2026-04-28 The center failed to ensure that openings within the enclosure did not exceed 4 inches. On 04/28/2026, it was observed to have a 6 inch gap in bottom areas of the fence. Violation
Description: 251.06(11)(b)7. — Outdoor Play Space - Enclosure
2026-04-28 On 04/28/2026, flaking paint was observed on the walls and along the perimeter of the toddler classroom. Violation
Description: 251.06(2)(i) - Deteriorating Paint
2026-04-28 On 04/28/2026, a child under the age of 1 was observed sleeping with a blanket in Infant Room A. Violation
Description: 251.09(1)(L) - Infant & Toddler - Soft Materials In Cribs
2026-04-28 The center failed to ensure that openings within the enclosure did not exceed 4 inches. On 04/28/2026, it was observed to have a 6 inch gap in bottom areas of the fence. Violation
Description: 251.06(11)(b)7. - Outdoor Play Space - Enclosure
2026-02-20 See Violations below Licensing
2026-02-20 Fingerprints not completed for the following individuals: Individual 001 Violation
Description: 251.05(2)(a)2. - Staff Record - Completed Background Check
2025-10-27 See Violations below Licensing
2025-10-27 one child, #2, out of 8 records checked did not have a current (once every 6 months) physical in his file - see checklist. Violation
Description: 251.04(6)(a)8.a. — Child Record - Physical Exam - Under 2
2025-10-27 One child in the 1 year old room did not have a current (updated once every 3 months) intake on hand. Violation
Description: 251.09(1)(c) - Infant & Toddler - Documenting Changes In Development
2025-10-27 one child, #2, out of 8 records checked did not have a current (once every 6 months) physical in his file - see checklist. Violation
Description: 251.04(6)(a)8.a. - Child Record - Physical Exam - Under 2
2025-09-19 See Violations below Licensing
2025-09-19 The facility did not report to the department within 24 hours of an injury to a child that occurred on 9/17/25. The facility self-reported this incident on 9/19/25. Violation
Description: 251.04(3)(a) — Report - Incident Or Accident
2025-09-19 The facility did not report to the department within 24 hours of an injury to a child that occurred on 9/17/25. The facility self-reported this incident on 9/19/25. Violation
Description: 251.04(3)(a) - Report - Incident Or Accident
2025-05-07 See Violations below Licensing
2025-05-07 Three staff members did not have a current child abuse and neglect training in their files. They all expired in 2024 - see checklist. Violation
Description: 251.05(3)(cm) — Child Abuse & Neglect - Biennial Training
2025-05-07 One staff member did not have her qualifications in her file after 6 months of being hired - see checklist. Violation
Description: 251.05(3)(f)3. - Child Care Teacher - Entry-Level Training
2025-05-07 5 outlets were not covered. 1 in 2 yr room, 1 in 2.5 yr room and 3 in preschool room Corrected during visit Violation
Description: 251.06(2)(b) — Electrical Or Hot Surface Protection
2025-05-07 The sink in the 3-5 year room was not draining properly. There was standing water in the sink. Violation
Description: 251.06(2)(gm) — Premises - Well Drained, Clean, In Good Repair
2025-05-07 There was an entry in the Toddler B room and one in the 2.5 year old room that were not singed by the staff member who wrote the report. Violation
Description: 251.07(6)(dm)2. - Medical Log - Pages & Entries
2025-05-07 The Toddler A room had 3 intake forms that were not updated once every 3 months and the Toddler B room had 2 intakes that were not updated once every 3 months. Violation
Description: 251.09(1)(c) - Infant & Toddler - Documenting Changes In Development
2025-05-07 Three staff members did not have a current child abuse and neglect training in their files. They all expired in 2024 - see checklist. Violation
Description: 251.05(3)(cm) - Child Abuse & Neglect - Biennial Training
2025-05-07 5 outlets were not covered. 1 in 2 yr room, 1 in 2.5 yr room and 3 in preschool room Corrected during visit Violation
Description: 251.06(2)(b) - Electrical Or Hot Surface Protection
2025-05-07 The sink in the 3-5 year room was not draining properly. There was standing water in the sink. Violation
Description: 251.06(2)(gm) - Premises - Well Drained, Clean, In Good Repair
2024-12-03 See Violations below Licensing
2024-12-03 Two staff members did not have abusive head trauma training prior to working with children - see checklist. Violation
Description: 251.05(3)(b) - Abusive Head Trauma Prevention Training
2024-12-03 One staff member did not have a current CPR certificate in her file - see checklist from 7/18/24. Violation
Description: 251.05(3)(c) - Cardiopulmonary Resuscitation Training
2024-12-03 1 intake was missing in the toddler B room and 1 intake had pages missing in the toddler A room. Violation
Description: 251.09(1)(c) - Infant & Toddler - Documenting Changes In Development
2024-11-18 See Violations below Licensing
2024-11-18 On November 7, 2024, the center used materials that were unsafe for one-year children when they placed raw spiral noodles in a sensory bin and a one-year-old child choked on one of the noodles, requiring medical attention. Violation
Description: 251.04(2)(m) - Health, Safety & Welfare Of Children
2024-11-18 The facility did not report an incident that occurred on 11/7/24, where a one-year-old child choked on a raw noodle and needed medical attention, within 24 hours. The incident was reported to the department on 11/11/24. Violation
Description: 251.04(3)(a) — Report - Incident Or Accident
2024-11-18 The facility did not report an incident that occurred on 11/7/24, where a one-year-old child choked on a raw noodle and needed medical attention, within 24 hours. The incident was reported to the department on 11/11/24. Violation
Description: 251.04(3)(a) - Report - Incident Or Accident
2024-07-18 No Violations found *** Licensing
2024-07-18 One staff member did not have a physical in her file 30 days after employment - see checklist. Violation
Description: 251.05(2)(a)3.a. — Staff Record - Physical Examination
2024-07-18 one staff member did not have CPR training completed within 3 months of hire - see checklist. Violation
Description: 251.05(3)(c) — Cardiopulmonary Resuscitation Training
2024-07-18 two staff members did not have their orientation completed within their first week of hire - see checklist, Violation
Description: 251.05(4)(a) — Staff Orientation - Develop, Implement, Document
2024-07-18 One child in the infant room did not have an updated (once every 3 months) intake form on file. Violation
Description: 251.09(1)(c) — Infant & Toddler - Documenting Changes In Development
2024-05-20 No Violations found *** Licensing
2024-05-13 No Violations found *** Licensing
2024-03-15 No Violations found *** Licensing
2024-02-07 No Violations found *** Licensing

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