Description: EAGLES PRESCHOOL - SCHOOL AGE is a SCHOOL AGE DAY CARE CENTER in WHITTIER CA, with a maximum capacity of 10 children. The provider does not participate in a subsidized child care program.
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Type | Inspection Dates | Reports/Citations |
---|---|---|
Inspection | 2019-01-18 | FACILITY EVALUATION REPORT |
Other | 2018-02-01 | FACILITY EVALUATION REPORT |
Summary | 01/18/2019 | No Citation |
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Before you start reading, please note that this is a long review. As a dad I must let other parents know this place.
We used to take my little daughter to this place since July 2017. She started in room 3: 13-24 months. We were happy about this place as we had some peace of mind knowing my child will be in safe hands till we pick her up. However lots of things happened recently around my baby and now we have lost my peace of mind. We know things happen when dealing with kids but these are not acceptable as staff is not kids, they are fully grown up adults. Here's my list of things which caused losing our mind.
Location: Number of Registered sex offenders around this place have gone up rapidly for the last few months. Check this government official website if you think I'm bluffing. At the time of this review there are 57 offenders within 2 mile radius from the address of this facility. It's not safe for any one.
https://www.meganslaw.ca.gov/Search.aspx#
Lack of adult supervision/responsibility: Our daughter was once bitten by another kid, once scratched by another kid and once hit on her eye with a toy by another kid. They say sorry when something happen, but we are not paying nearly $300 per week for this type of drama. Most of things happened when Mercedes was in charge. Once when Abby was In charge my baby was outside playing, Ac unit of the class room suddenly drained the water on her and she got fully wet by the dirty water from the AC unit. It was Abbys fault. I mean I wouldn't let 16 month old to play under a AC unit, but i know who would, Its ABBY!.
Using wrong diapers: (This is a staff wide problem).Regardless of the diapers we sent to be used for my daughter somehow they find a way to mix up diapers. This has happened more than 5 times to my baby and each time she got a diaper rash as a result of using wrong diaper brand. Each time thing happen we brought this up to the attention of administration, and they gladly named all diapers with baby's names but issue kept repeating. What are they blind? or can't read English? 5 times ? that's too much.
Sudden changes to lunch menu; Lunch menu is a joke. They publish lunch menu ahead of time but end up offering something else and then they blame on Costco Business Delivery and say "oh Costco didn't had what we wanted so they sent something else".( I remember hearing that many times from Prisclla and Gloria). So what? Work on your negotiation skills and get the food right, rather than blaming it on others.
Bad odors, germs in class rooms: Lately when I go to pick my daughter her class smalls like trash. I mean we can smell It moment we open the door in the hall way, have the adults gone nose blind? By the way ever since my daughter enrolled with this place she got 4 ear infections , two rash and one time she had hand foot mouth disease from this place. Once again we are aware that kids get sick more frequently when they are with other kids. However it's a responsibility of administration and teaches to keep their class room's germ free. We can totally say my daughter get sick because of the day care because she gets healthier when she's not attending this facility and it will take only 4 days for her to get sick when she's attending.
They don't offer any medication: Yeah! If your kid needs medication and even if you fill out state required forms authorizing provider to give medication they wont do that. Their policy is not to give any prescription medication, We were told this many times by Jennifer. I remember countless times I drove back and forth between my office and this pace, just to give my baby's medication.
Poor quality meals/snacks: Once my daughter developed a major allergic reaction to a something she ate from pre-school. When we picked her up we can clearly see she got some hives on her skin. Despite of my questions we recall Mercedes kept saying it was a mosquito bite from home. Well where we live we don't have any mosquitoes. We quickly took her to ER where she received a shot to control her reaction.
Other things we hated about this place are; Teachers don't come to work on time, Crowded classes, Unsafe pay areas,(yeah, there's one right next to Colima road, its like playing on the road),when ever we want to bring something up to attention of administration Jennifer backs out and send Gloria in, and Gloria, Yap whenever she opens her mouth, a lie comes out!,so watch for that one.
We gave them many chances, but we don't think it worked, Place has safety issues (both internal and external), they lack cleanness, hygiene and full of germs. As a dad I DO NOT RECOMMEND this provider. Think twice before you enroll your kid.
Only reason why we giving at least 1 star is because of the few hard working staff over there , (Special thanks to Angel, Anisha and Jamie for their hard work)
Extremely understaffed, my daughter came home with a bruise on her face and no one could tell me why. Turns out the Director was the culprit who neglected my child. When i asked to see the video footage it turns out they were not working at the time. ( how convenient) . Immediately pulled my girls out of this circus.