Agape Daycare & Learning Center - Radcliff KY Certified Child Care

She gets NEGATIVE one star from me. My experience was very similar to the two before me. She called me at work furious that my TWO YEAR OLD had an accident in her sleep. I told her my girl was newly potty trained & doing well but she’s TWO! They have accidents! Linda (she doesn’t deserve a Ms.) punished my baby and made her cry over peeing in her sleep. My daughter was sleeping on a cot over her carpet and she threatened to sue me for her carpet!! I left work immediately to take my daughter out of her house for good. When i got there she basically shoved my daughter out the door and had already told her she wouldn’t be coming back. She constantly talks about “the state” and costs of her toys etc.. I had just paid her for the following week and of course she kept it and refused to give me my receipt! I had to call the cops to get the lady to give me my daughter’s seizure medicine. She was mad and foaming at the mouth telling me get off her property when all i needed was my daughter’s diazepam and my receipt. I have this all on video btw. Then last she sure did block me and all my family on Facebook and yes she does have her adult son living in her house. I am so disappointed in myself for not going with my gut at first. I left my little girl with a woman with obvious anger and control issues. Thank god it only took me two weeks to take her out. Don’t be fooled by how nice everything looks. Obviously all those toys are not to be played with, kids cant be kids.

I don't normally take the time to write reviews, but I hope this helps someone else who may be considering this provider. I either directly witnessed or saw glimpses of the things that the other negative reviews mention, and the best way I can describe it is a bait-and-switch situation.

Ms. Linda appears to be very caring and concerned at first and running a clean, safe, and proper center. She puts a great deal of time into lesson planning and activities, and I commend her for that. The curriculum is thorough, and she states that she assesses and caters to each childs' learning level.

Now, for the cons. If your child has any type of behavioral issue, or is even slightly difficult that day, she will call you demanding you to pick them up. I watched it happen with my granddaughter. Her mother spoke with Ms. Linda at length about the trauma she had experienced, and she appeared to be invested in helping her, or at least understanding. Now, don't get me wrong - there are certain things that warrant a call and immediate pickup, and that is understandable. But there were several times that simply wasn't the case. Sometimes, it was just simply because my granddaughter refused to nap. Ms. Linda would get very angry if you didn't drop everything to pick up the child, with little concern for jeopardizing your job. She is not nearly as patient as she appears at first glance.

I overlooked a lot of things that were told to me by my granddaughter's parents and tried to give Ms. Linda the benefit of the doubt because I know how hard it can be. I know that she felt it was too much for her, and she would only be able to keep my granddaughter another week. I still wasn't upset upon hearing that, because it happens. I understood her perspective and wouldn't fault someone for doing what they felt was best for them. But then a disturbing situation occurred.

We realized on a Wednesday that we had been overpaying and brought to Ms. Linda's attention. She immediately got defensive and said that the upcoming Friday would be her last, no longer the next week as originally said. It seemed suspicious that she changed the ending date of the program simply because she was confronted about something. Well, that next morning (Thursday), my granddaughter went to the center as usual. Her mother received a call to pick her up at noon for behavioral issues. She couldn't have just waited it out Thursday and Friday, her last day? Was it worth jeopardizing someones' employment? I was asked to pick her up, as my granddaughter's mother was in a very emotional state. I wasn't able to get there for a couple hours as I was working, and Ms. Linda was incredibly hateful to me. She was yelling at me and being rude as I stood outside waiting for the child's mother to message her the required pickup notice. I understand that they were upset with each other, but that had nothing to do with me, and it was just incredibly unprofessional. But what happened next was even more unbelievable.

She removed all pictures of my grandchildren from the daycare Facebook page, and shortly thereafter, blocked the parents, myself, and my husband. She always posted on the page about how much she loves these babies but was so quick to erase them and any memories that were made during their time together. And for a grown woman to block us from the page just blows my mind. It is not something I would expect from a business.

Thank you if you took the time to read this. I know it's a lot, but I want people to know what they are getting into. I won't fault her for choosing not to care for my grandchild, but I will fault her for her behavior after that choice was made. It seems she has some emotional issues, and the fuse is very short. Like another reviewer said, if you don't agree with it, or even attempt to buck up to her, she turns into an entirely different person. She states that she keeps documentation of everything. That's great, and I would expect that. But be wary if she offers to share that with you. The same will surely be done with your information if you ever have a problem with her.

Oh, and last not but least, there is an adult male that lives in the home and has access to the children. My granddaughters' parents were ok with this, as they knew him from high school, but a lot of other people might not be.

Going to echo a lot of the sentiments the other reviews are expressing. Lots of financial talk from the owner, about how much things cost and what she’s spent. It does feel unprofessional. The schedule is RIGID for these children, stricter than any schedule I’ve ever had in my life, including from the US Navy. Naturally my children struggled to acclimate. Mrs Linda seemed to take joy at informing me of how “far behind” my daughter was, and how much my daughter couldn’t do. I personally witnessed her jerk my daughter around by her arm REPEATEDLY because my FOUR YEAR OLD daughter wouldn’t sit perfectly still in time out. She also would frequently demand that we come pick my daughter up because she was misbehaving. Nothing serious, just stuff that kids and toddlers are going to do. I’d say at least 2 times a week we’d get texts and calls at work asking us to pick my daughter up, completely defeating the purpose of having childcare to begin with. At one point mrs Linda also texted my personal number at 9pm at night on a Friday asking me to call her as we had an issue, only to chastise me for not answering her texts earlier that day to come pick my daughter up(I work in a silicone processing plant and don’t keep my phone on me, as it gets filthy. I texted her back the moment I did see the message, which was admittedly outside of business hours). INCREDIBLY unprofessional conduct.

Okay, now for the doozy. We found out, recently, that mrs Linda was double charging us for child care. We use the 4Cs program(I believe it’s called) for financial help with childcare. Our bill should’ve been around $90 a month, mrs Linda was charging us $180+. Could it have been a simple error somewhere? Perhaps. But for someone who’s been in the childcare business for decades, that should have never happened. Upon bringing it up to mrs Linda, she informed us that Friday would have to be our childrens last day. Today, she again attempted to have us pick the kids up again, and upon the mother of our kids telling her that it wasn’t gonna work, she informed us that TODAY is gonna be their last day, as she can’t “deal with us or our children” anymore. We will be doing everything we can to recoup the money we were stripped of by this woman.

My mother went to pick my kids up today and was greeted by a shouting match from Linda. I’m honestly glad to just not have to deal with this anymore. I’m off to put our beautiful babies in a place they’ll be treated as humans and not subordinates.


BUYER BEWARE!

My childrens behavior has gotten two times worse since they started at Agape, and I honestly think the stress of the schedule and the constant ridicule from the instructor is playing a large part in that.

I have used this provider for a little shy of a month and i am so pleased. I have read the other reviews and almost didn’t send my child but all i had to do was ask the provider about them and i was able to receive documented proof of everything. So glad i went with my gut and allowed my child to go. This daycare is amazing. I have never met someone so passionate about teaching young children. She goes above and beyond! This provider holds me accountable as a parent and is always in my child’s corner. Yes my daughter is only 2 but she will be going to school soon and this program gets her and me ready for that transition. She has no complaints submitted to the state (even though she had some nasty reviews) and score 100% every time the state inspects her! What! She is amazing and It was a blessing to find her. If you are ready to step up your game as a parent and do the most for your young child send them to Agape! The first 5 years of a child’s life their brain development is crucial Agape Daycare is all about learning!
If you just want to drop your child off and let them watch TV all day this isn’t the spot for you. But if your ready to watch your child grow and develop and be more than ready for pre-K please give your child the opportunity to let this provider teach them.
I love this place and my daughter will go as long as she can.

The absolute worst choice I have ever made for a provider of my child’s care. This woman seriously needs a mental evaluation. Believe all of these reviews and do your kids a favor. Do not leave them with this woman. She doesn’t even deserve one star.

I was in a bind. Just got to the area, waiting on childcare on post so I found Linda on here to care for kid child for a week. Went to tour facility. Clean enough. Linda is very unwilling to work with parents on anything. I was very transparent with her about my situation and signed a contract set up to pay her DAILY rate (hours 8am-5pmI think). I told her I had an orientation to go to on post at 0930 and that we would be there right after(I was told it would last an hr) so we settled on approximately 11am on the first day of care. The orientation took longer than expected and I called her as soon as I got out(1120am) she declined to keep my child for the entire week, b/c I was late 20 min...and she was still going to get paid $35(her daily rate).

Like I said, I was in a bind and didn't notice all the drama here in the comments especially in her responses...take that how you want, know that you won't be exempt. Yes, it's a red flag!

A few things I didn't like
1.No sibling discounts (but I get it)
2. Like another guy commented earlier she constantly made remarks to/around my kids and me about how much stuff costs and how long it took to clean stuff... unprofessional. I really don't care that you paid $4k for books. Sorry.
3. Wanted to charge the daily rate but not honor that. I.e. I'm paying you to keep her for the day, don't drop my kid b/c I'm 20min late calling b/c of something I had no control over.
4. In her contract with full time students she wants to brush their teeth (I'm ok with) and do their hair...that's intrusive.
5. Medical paperwork--if you are coming from out of state the vaccine paperwork has to be from a doc in KY smh...not military friendly at all!
6. She claims her son lives there, I've never met him, hopefully he has passed a background check.
7. If you are not sure if you want to use her full time, know that each time you need to use her for hourly/daily care you will have to fill out a completely new contract! Every.single.time!
8. Very inflexible on when you can pick up/drop off kids. I get trying to protect nap time but that isn't always what works for our schedule and telling parents they can't pick up their kids between 12-230 is dead wrong.

If she works for you and yours, good for you but here is what I experienced and she literally quit after signing a weeklong contract before I was able to drop my child off. Do not make her your 'Plan A' for childcare or you will be left high and dry. Seriously!

In all of the years I have been a childcare provider I have not ever seen anything like I am seeing in the negative reviews a few of you have decided to post. The out right lies from you is unbelievable. I have gone above and beyond to serve the families that have come through my door and for those of you that are making negative and false remarks you were terminated for breach of contract or for failing to comply with my handbook policies. Please be advised that I keep all documentation on each family that has left my childcare and if the defamation continues I will be left with no choice but to take this to court. I am fine with you not being happy with my program. That's one thing but to go to these types of site and outright lie is something completely unacceptable.

To Jim F My response to your review. Hello, WOW! I know EXACTLY who you are and after I saw your nasty review I have to tell you I was initially stunned that you would do this to me after everything I did to help your family. But ok. The review you gave me is confirmation to me that letting your family go was the right business decision for me. So let me address your complaints and comments you have PUBLICALLY made. First of all your family came to me for help after you both stated that I came highly recommended and both of you admitted that you failed to help your child in areas of development over a long extended time and knowing it was close to your child getting ready to enter kindergarten now seriously behind. YOU asked for my help and I sincerely tried. First I asked you both if you were willing to work with your child at home on things he needed to develop after I complete my assessment and both of you said ” absolutely” but you did not. In nearly 11 years I have only given a small homework assignment to 2 children a few times and the small amount of activities I asked you to do at home in fact were not done. You chose to do something completely different on multiple occasions and I made mention of them to you a number of times. Things I had asked for were not returned most of the time so I could document your child's progress. Your child repeatedly missed days that they should have been here learning so I extended myself even though I am not required or obligated to do so and sent home materials for you to use and bring back which by the way I paid for and were never returned. Your child’s anxiety was there long before coming to me. Though I have a strong professional opinion as to why I will leave that set aside but I can assure you that is a direct result of you the parents and not me. As for the money portion. I gave your family a discount of my weekly childcare fee. You were also not legally entitled to a refund under any circumstances. You signed a binding contract. I gave it back to you anyway and then you complain? Seriously? I have a business to run and it does take money to do so. I had also reminded you that the tuition parents pay go right back into my program for the maximum benefit of the parents child and I had spent a lot for your child. Yes I care about my income just like anyone else but yet you condemn me for that. Lastly, you make a comment about my son? What the hell is wrong with you? He has EVER RIGHT to be here. He is a hard worker, works a full time job, has a CLEAN criminal background check and CLEAN child abuse record as required by the state and over the years I have run my business the children he has been around adore him. Neither one of you have even if ever barley spoken to my son. But over the course of the last three years he is not home as much because he WORKS! That was so uncalled for from you and absolutely shameful! So I am going to PUBLICALLY respond to your review as you have PUBLICALLY tried to shame me. By the way I do keep a copy of ALL documentation.

Beware! Everything looks good on paper, but it’s a very different game once your child is in. My child was very stressed every time I dropped them off. If homework was not done or turned in the CHILD would be shamed. We are talking about 3-5 year olds! Speaking of homework, there was a ton of it. More than my children who are actually in school were doing. We became concerned about the emotional well-being of our toddler while at this home. There is much talk about finances(very unprofessional) and sometimes you might feel like you’re being shaken down for money or things for the daycare. I did not hear too much negative talk about the other parents but I can see that happening. Her adult son also lives in the home and has access and interaction with the children. My advice, find somewhere else. Anywhere else.

The first year of our child attending this day care was great. Our child grew and developed new skills readily. Once our child seemed to hit a new milestone, not needing a nap anymore during the day, we were asked to leave. The provider antagonized my child by threatening and throwing a toy in the trash, and then tried to force him to nap when it no longer seemed required for the child to function appropriately. We were then asked to leave the program. Be warned, hours are not as described (unless you want to function as a personal alarm clock for the provider), and if your child does not take naps then you are likely to be asked to leave.

My son has been going to Linda for well over 1.5years. He absolutely loves her, as well as his father and I do. He has learned so much from her. He never once has complained about her and I haven't had any complaints, either. She is wonderful with every child that walks through the door and all of them seem happy! It's a clean, safe environment and I can trust that when I leave, he is well taken care of. I would recommend her to anyone!!

My child was there a few months and cried everytime we got there. All she did was tell me how bad the kids were everyday and complained about the other families. It made me wonder what she did to my child and what she was saying about me when I wasn't around.