Children's Village Enrichment Center - Lakeland FL Child Care Facility

Provider Status: License Not Renewed.

7405 US Hwy 98 N , Lakeland FL 33809
(863) 937-xxxx
2 Reviews

About the Provider

Description: At the Children’s Village Enrichment Center we believe that when parents and child care providers work as a team they allow children to experience the very best in early childhood developmental practices. We believe that play is a child’s work. Our child care program emphasizes learning through independent and guided play, along with skills that are developed through interaction with other children and adults. We want to provide your child with opportunities to grow and mature in all areas of development: cognitively, physically, emotionally and socially. Our goal is to offer your child the opportunity to utilize skills he/she will require, not only within the world of academia; but throughout a lifetime. We believe life -long learning is more than a part-time commitment, it a continuous cycle of dynamic learning experiences at school and home. We believe, “It takes a village to raise a child!”

Additional Information: Provider First Licensed on: 12/4/09;

Program and Licensing Details

  • License Number: C10PO0697
  • Capacity: 101
  • Enrolled in Subsidized Child Care Program: Yes
  • Type of Care: Full Day;Infant Care;Open Year-Round
  • Initial License Issue Date: Dec 04, 2009
  • District Office: Judicial Circuit 10
    200 North Kentucky Avenue, Suite 322
    Lakeland, Florida 33801
  • District Office Phone: (863) 499-2222 (Note: This is not the facility phone number.)
  • Licensor: Linda Karns

Location Map

Reviews

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jenn1992 Aug 06, 2020
I have used this provider for less than 6 months

If I can give 0 stars I totally would. My two year old used to go there . The director was very unprofessional. They are only about the money and are owned by a lawyers office. My son was showing signs of abuse and now if I even leave the room he screams bloody murder. He won't let me change him because he thinks I'm dropping him off at school. When I would pick him up he would act like he's starving and dying of thirst. When I talk to the director about my issues I would be dismissed and be told oh every toddler acts like that. My toddler does NOT ACT LIKE THAT!!!! And I guess a toddler is expected to drink out of a water fountain even in a pandemic. My sons immune system is already compromised by his allergies and now hes expected to drink out of a fountain after other children thats nose is running down their faces ? Not my kid.... this is the best part.... my son is in the ELC program because I'm a single mother and have to work, I pay two weeks in advance and when I told ms. Sue that I was pulling my son she told i wouldn't get my voucher back so I called ELC and Elc put in for a transfer. When I asked for a transfer ELC had to call to make i was paid up. I took pictures of my procare profile which showed i was paid up . She tried to tell ELC I wasn't and then the elc said I have proof she is and were going to go ahead with the transfer. When I called her to get my sons stuff she was completely rude and she took his shot and physical form from his other daycare and refused to tell me that it was illegal then but when I asked for them from her she then proceeded to tell me it was illegal for her to give me my sons medical records. When I got to the daycare, she yelled at me telling me she told me she was busy and she was busy with pickup and there was only two cars ahead of us so my mother and I sat there and waited . Finally she went to get my sons stuff and then threw it out the door on the ground. I got out of my car and picked it up but she ran in the building before I could get there. Then I had to call her to get my sons medical equipment and she threw it out the door onto the rocking chair which then threw them on the floor because it was rocking so fast. All this was done in front of other parents and I was on the phone with ELC. Funny that another parent said to me she's always rude. So if i were other parents I would not put my child here.

33 out of 62 think this review is helpful
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MamaBear317 Jun 04, 2019
I have used this provider for less than 6 months

My 10 month old child has been attending this daycare for roughly 2 months and though i am for the most part satisfied with the facility it's self, the way it is ran needs major improvement. My main concern was when i arrived at home one day and found that my child's food was still in her bag untouched. When i addressed this with director i had a very negative experience. There was no taking ownership or responsibility for the lack of care by her employee. She immediately began giving me excuses, lying and trying to rush me off the phone. The director, Ms. Sue, said that my child was given the food in her cubby. I advised her that that was not possible as i cook her food and send it in daily. My child does not eat prepackaged baby food. She then said my child had no appetite and did not want to eat her food. I again advised her that that could not be the case because as i cook her food and it is vacuum sealed, the container was clearly not opened and the seal intact. Secondly, if my child was not wanting to eat, nor take a bottle, as all her formula was still in her container, why was i not contacted. The receptionist was the one to answer the phone and handed it off to the director immediately. How did you know what took place in the room if you didn't even speak to the attendant that was in the room. Then i received no apology, no course of correction, just excuses and "i will look into it". She never did get back to me about it or follow up with me. The redeeming factor in all this was the care giver in the infant room did take ownership and apologize immediately. My other concerns are that the temperature for the infant room works off the the thermostat by the front door so it is always freezing in the room. They do not allow any blankets for the babies when napping. They say it is because of DCF but, DCF statue states that blankets must be provided. The front door is also broken and slams shut. Not sure if it locks but, with no staff at the front desk, I have personally walked in and throughout the building without anyone knowing i was there. What kind of safety does that provide my child who is in the front room with a huge window that opens to the lobby area. Needless to say, I am currently looking for a new daycare provider.

27 out of 63 think this review is helpful
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Providers in ZIP Code 33809