BRIDGE 2 CREATIVE LEARNING CENTER LLC - Whitehall PA Child Care Center

3614 LEHIGH ST SUITE B, WHITEHALL PA 18052
(610) 351-7400
4 Reviews

About the Provider

Description:

OUR CENTER HAS JUST RELOCATED TO A BIGGER BUILDING OFFERING TOP OF THE LINE SECURITY CAMERAS AND DOOR AND WINDOW ALARM SYSTEMS. DIRECTOR #1 HAS 35 YEARS EXPEREINCE AND DEGREES IN EARLY CHILDHOOD, /ELEMENTARY /EDUCATION AND SPECIAL EDUCATION. DIRECTOR #2 HAS 15 YEARS ECPERIENCE AND DEGREES IN EARLY CHILDHOOD, ELEMENTARY EDUCATION AND SPECIAL EDUCATION. ALL LEAD TEACHERS HAVE DEGREES IN EARLY CHILDHOOD EDUCATION. CURRICULUM BASED PROGRAMS WITH FUN IN MIND. 

Program and Licensing Details

  • License Number: CER-00177187
  • Capacity: 93
  • Age Range: 4 WEEKS
  • Rate Range 14 YEARS
  • State Rating: 1
  • Enrolled in Subsidized Child Care Program: Yes
  • Languages Supported: English, American Sign Language, Spanish
  • Type of Care: Before and After School, Daytime, Full-Time, Part-Time
  • Transportation: Field Trips, To/From School
  • Schools Served: Whitehall-Coplay - Pick-Up service to/from school
  • District Office: Early Learning Resource Center for Region 14
  • District Office Phone: (610) 437-6000 ext 2 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Inspection Date Reason Description Status
2019-11-06 Complaints- Legal Location 3270.102(e) - Infant/toddler - no material less than 1 inch Compliant - Finalized

Noncompliance Area: During a complaint investigation conducted on 11/26/19, staff person #1 advised that older toddlers play on the large outdoor play space. There is mulch on the large outdoor play space.

Correction Required: Pea gravel and other materials with a diameter of less than 1 inch may not be used in spaces where infants or toddlers receive care.

Provider Response: (Contact the State Licensing Office for more information.)
Our smaller playground will be expanded to accommodate the twos with the ones once spring comes since the ground is to frozen to expand the fencing. Meanwhile they take them into the smaller playground when weather permits or for walks around the outdoor area. In the future, children under 3 will not be on the large play space with mulch under any circumstances.
2019-11-06 Complaints- Legal Location 3270.61(h) - Measurement and use of indoor child care space Compliant - Finalized

Noncompliance Area: During a complaint investigation conducted on 11/26/19, 77 children were observed in the Main Room, which has a capacity of 63. There were 35 school age children, 14 pre-k children, 10 preschool children, and 18 older toddlers

Correction Required: The capacity established for an indoor space may not be exceeded.

Provider Response: (Contact the State Licensing Office for more information.)
We were temporarily housing children from World of Wonder until they reopened. They have since reopened and their 12 children have returned to their center. Also, we have advised parents that we will no longer accept children over ten years of age. They have since found alternative arrangements or are keeping their children home. Staff was advised to not move children up to older rooms to accommodate ratios in other classrooms. The capacity for each indoor space will not be exceeded.
2019-09-06 Complaints- Legal Location 3270.52 - Mixed Age Level Compliant - Finalized

Noncompliance Area: During a complaint investigation conducted on 9/6/19, cert rep observed Staff member #1 with nine children in her primary supervision group, which included older toddlers & preschool children.

Correction Required: When children are grouped in mixed age levels, the age of the youngest child in the group determines the staff: child ratio and maximum group size in accordance with the requirements in 3270.51 (relating to similar age level). The legal entity must arrange for all facility staff to receive minimum 2 hours, in-person, PQAS approved training regarding staff: child ratios. It does not matter if the PQAS approved training is through the regional Key. The legal entity must receive DHS approval of the training content prior to scheduling the training.

Provider Response: (Contact the State Licensing Office for more information.)
All staff will complete "Supervision: Counting Children" by 10/10/19. All staff will complete 2 hours in person, PQAS approved training on staff: child ratios. All groups will be in ratio at all times. The youngest child in a group will determine the staff: child ratio.
2019-05-28 Renewal 3270.151(a)/3270.192(3) - 12 months prior to service and every 24 months thereafter/Health assessment, TB test Compliant - Finalized

Noncompliance Area: Staff person started at the facility on 3/1/19 and did not have a health assessment completed until 3/15/19. Staff person #3 started at the facility on 10/2/18 and did not have a health assessment until 10/4/19.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Provider Response: (Contact the State Licensing Office for more information.)
All staff members will have a health assessment, including a TB screening, prior to starting at the facility. All staff files will include all health assessments & TB screening results.
2019-05-28 Renewal 3270.192(5) - Two written references Compliant - Finalized

Noncompliance Area: Staff person #1 has one written, non-family reference, and staff person #2 does not have any written, non-family references.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #1 will obtain another written, non-family reference & staff person #2 will obtain two, written non-family references. In the future, all staff members will have two written, non-family references prior to starting at the facility.
2019-05-28 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Noncompliance Area: Staff person #1 started at the facility on 3/1/19. The child abuse clearance for staff person #1 is dated 3/5/19; the state police clearance for staff person #1 is dated 3/19/19, and the FBI clearance for staff person #1 is dated3/27/19. There is no proof that staff person #1 applied for her child abuse or state police clearances prior to starting at the facility, and there is no proof that she was fingerprinted for her FBI clearance prior to starting at the facility. Staff person #3 started at the facility on 10/2/19 and her child abuse clearance is dated 11/9/18. There is no proof that staff person #3 applied for her child abuse clearance prior to starting at the facility.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL.

Provider Response: (Contact the State Licensing Office for more information.)
All staff will provide verification that they have applied for their child abuse and state police clearances as well as proof of fingerprinting for their FBI clearance prior to starting at the facility. The facility will provide with all parts of the CPSL.
2018-05-22 Renewal 3270.123(a)(1) - Amount of fee Compliant - Finalized

Noncompliance Area: The agreement for Child #9 does not include a fee amount.

Correction Required: An agreement shall specify the amount of the fee to be charged per day or per week.

Provider Response: (Contact the State Licensing Office for more information.)
The fee will be listed on the agreement for Child #9. In the future, the fee amount will be listed on agreements for all children at the facility.
2018-05-22 Renewal 3270.123(a)(3) - Services proceeded Compliant - Finalized

Noncompliance Area: The following children have attended the facility for more than 6 months and have not had a completed child service report since June 2017: Child #3, Child #4, Child #5, Child #6, Child #7, Child #8, Child #9, & Child #10.

Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in 3270.124(f) (relating to emergency contact information).

Provider Response: (Contact the State Licensing Office for more information.)
Child service reports will be completed for Child #3, Child #4, Child #5, Child #6, Child #7, Child #8, Child #9, and Child #10. In the future, child service reports will be completed for all of the children every six months.
2018-05-22 Renewal 3270.151(a)/3270.192(3) - 12 months prior to service and every 24 months thereafter/Health assessment, TB test Compliant - Finalized

Noncompliance Area: Staff #2 started at the facility on 4/30/18 and has not had a health assessment. Staff #5 and Staff #6 started at the facility on 4/30/18 & have not had health assessments.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Provider Response: (Contact the State Licensing Office for more information.)
Staff #2, Staff #5, & Staff #6 will obtain health assessments. In the future, all staff will have health assessments before starting employment at the center.
2018-05-22 Renewal 3270.181(c) - Emergency info/agreement updated 6 mos Compliant - Finalized

Noncompliance Area: The emergency contact & fee agreement forms for Child #1 were last updated 6/17/17 for Child #1. The emergency contact form & fee agreement were last updated 9/1/16 for Child #2. The emergency contact form & fee agreement were last updated 6/22/17 for Child #3. The emergency contact form was last updated 9/7/16 and the fee agreement was last updated 8/10/16 for Child #4. The emergency contact form & fee agreement were last updated 6/22/17 for Child #5. The emergency contact form & fee agreement were last updated 6/17/17 for Child #7. The emergency contact form & fee agreement were last updated 6/19/17 for Child #8. and for Child #10.

Correction Required: A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.

Provider Response: (Contact the State Licensing Office for more information.)
The emergency contact & fee agreement forms will be updated for Child #1, Child #2, Child #3, Child #4, Child #5, Child #7, Child #8, & Child #10. In the future, the emergency contact & fee agreement forms will be updated every 6 months for all children at the facility.
2018-05-22 Renewal 3270.192(2)(ii) - Exp, educ., training prior to facility Compliant - Finalized

Noncompliance Area: There is no verification of education for Staff #1, Staff #2, Staff #3, Staff #4, Staff #5 or Staff #6

Correction Required: A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Verification of education will be provided for Staff #1, Staff #2, Staff #3, Staff #4, Staff #5, & Staff #6. In the future, verification of education will be provided for all staff prior to starting at the facility.
2018-05-22 Renewal 3270.192(5) - Two written references Compliant - Finalized

Noncompliance Area: Staff #4 does not have two written, non-family references.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person

Provider Response: (Contact the State Licensing Office for more information.)
Staff #4 will obtain two written, non-family references. In the future, all staff will have two written, non-family references before starting employment at the center.
2018-05-22 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Noncompliance Area: Staff #5 and Staff #6 started at the facility on 4/30/18 and do not have FBI clearances or verification of fingerprinting for FBI clearances prior to starting at the facility,

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Facility Person #5 and Facility Person #6 may not work in a child care position at the facility. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #5 & Facility Person #6 may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff #5 & Staff #6 will not work at the facility until their FBI clearances are obtained. In the future, all staff will be fingerprinted for their FBI clearances prior to starting at the facility. The center will comply with all parts of CPSL.
2018-05-22 Renewal 3270.77(a) - No peeling paint or plaster Compliant - Finalized

Noncompliance Area: There is peeling paint on the wall opposite the entrance in the 3 year old room.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
Peeling paint was covered. In the future, monthly checks will be completed to make sure there is no peeling paint or damaged plaster on indoor or outdoor facility surfaces.
2018-03-06 Complaints- Legal Location 3270.113(b) - No physical punishment Compliant - Finalized

Noncompliance Area: A COMPLAINT INVESTIGATION WAS CONDUCTED ON 3/6/18. CERT REP OBSERVED A VIDEO OF STAFF #1 PICKING UP CHILD #1 BY THE ARMS & SLAMMING HIM TO THE GROUND. ONCE HE WAS ON THE GROUND, STAFF #1 GRABBED CHILD #1 BY THE ANKLES & PULLLED HIM ABOUT A FOOT TOWARDS HER. AT THAT POINT, STAFF #1 PICKED CHILD #1 AND PUT HIM ON A CHAIR IN A ROUGH MANNER & PUSHED THE CHAIR INTO THE TABLE.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child. NO FORM OF PHYSICAL PUNISHMENT WILL BE USED AT ANY TIME. ALL STAFF WILL RECEIVE TRAINING ON POSITIVE REDIRECTION & DISCIPLINE TECHNIQUES, INCLUDING HOW TO ADDRESS CHALLENGING BEHAVIORS OF CHILDREN.THE LEGAL ENTITY MUST ARRANGE FOR ALL FACILITY STAFF TO RECEIVE A MINIMUM OF TWO HOURS OF IN-PERSON PQAS APPROVED TRAINING ON POSITIVE REDIRECTION & DISCIPLINE TECHNIQUES, INCLUDING HOW TO ADDRESS CHALLENGING BEHAVIORS OF CHILDREN. IT DOES NOT MATTER IF THE APPROVED PQAS APPROVED TRAINING IS THROUGH THE REGIONAL KEY. THE LEGAL ENTITY MUST RECEIVE DHS APPROVAL OF THE TRAINING CONTENT PRIOR TO SCHEDULING THE TRAINING.

Provider Response: (Contact the State Licensing Office for more information.)
ALL STAFF WILL COMPLETE TWO HOURS OF PQAS APPROVED TRAINING ON REDIRECTION FOR CHALLENGING CHILDREN; TRAINING WILL INCLUDE LEARNING ABOUT POSITIVE REDIRECTION & DISCIPLINE TECHNIQUES. FACILITY IS WAITING TO FIND OUT THE DATE OF THE TRAINING FROM A PA KEY SUPERVISOR. NO STAFF MEMBERS WILL USE PHYSICAL PUNISHMENT AT ANY TIME.

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

Reviews

...
Nikii Oct 13, 2016
I am the owner

Thank you Bennets daddy. We love our little man. It is so great to see our babies grow up. This will be our third year that an entire original class of 6 months olds are entering Kindergarten. Very proud of my staff. My expectations from them are met every time. They make my program what it is.

48 out of 99 think this review is helpful
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...
Bennett's Daddy Jun 17, 2016
I have used this provider for more than 6 months

My review is the polar opposite of the other review. I've always found the staff to be accommodating and professional.
Not once have I been given any reason to believe that my son was not given the best care with individual attention. The staff are always so friendly and it seems like every staff member knows the situation of every family. I'm very satisfied with this day care and would recommend it to any of my friends.

43 out of 94 think this review is helpful
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Nikii /Owner Oct 10, 2015
I am the owner

I am truly sorry you feel the children were not taken care of. They were at the day care for many hours a day while you were dealing with other matters. I assure you they were loved, fed and well taken care of. I would open all of my past and present families phone numbers free to pick from and I am certain that families will continue to come. I wish your experience with us would have been better.

47 out of 97 think this review is helpful
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...
dissatisfied Apr 26, 2015

Had my two children there for about 9 months as infants. Felt like I was fed quite a few lies when I went there and visited... and I based my decision on entering my children into the daycare on these lies. One major problem I had was that my kids were constantly sick. Every time I took my kids there, there were children coughing with runny noses. I was always getting other baby's bibs in my stuff, and then I knew how they were always sick. Take a bib from a sick child and use it on my babies, wiping their mouths with it and everything, one could see how this spreads germs. I didn't feel like anyone truly cared when I voiced concerns. The issue might be resolved momentarily but would then come back again inevitably. Sadly I did not feel like our kids got the best care either. At one point I saw one of the workers leave my infant on a changing table and walk across the room. I guess the issue was addressed but there were certain people that worked there that just seemed like they had better things to be doing with their time than taking care of my children. I wouldn't recommend this daycare. Think twice before sending your child there!

47 out of 97 think this review is helpful
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Providers in ZIP Code 18052