Wee Care - El Paso TX Licensed Center - Child Care Program

9821 MCCOMBS ST , El Paso TX 79924
(915) 751-2403
1 Review

About the Provider

Description: At Wee Care our job is to support you in raising your child to his or her full potential. We strive to meet the needs of your whole child, mentally, emotionally, physically and spiritually. Wee Care believes that from birth to age 5 are the formative years and every moment is an opportunity to teach and develop the whole child. We have a large facility in a school setting with individual classrooms, a large playground with a grassy area and a basketball court.

Additional Information: Initial License Date: 11/25/1986.

Program and Licensing Details

  • License Number: 219345
  • Capacity: 163
  • Age Range: Infant, Toddler, Pre-Kindergarten, School
  • Enrolled in Subsidized Child Care Program: Yes
  • Type of Care: Child Care Program
  • Initial License Issue Date: 1986-11-25

Location Map

Inspection/Report History

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Inspections Assessments Self Reported Incidents Reports
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Reviews

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Cee Ess 2014-09-05 14:33:18

When my daughter first started there in the infant room I was really happy. The women were nice, they didn't make things difficult, and I knew my daughter was in good hands. The toddler room was pretty good too, but towards the end of my daughter's stay there they switched caregivers pretty frequently. That made me uncomfortable but it ended up being fine.

Then came the 2-year-old room.

The women in that room tended to be rude and condescending during pickup/drop off. Often they would go from speaking English to Spanish as soon as I showed up. I have a long list of problems pertaining to these "caretakers".

-These "caretakers" made a point of making an example out of my daughter two times when I forgot to bring a change of clothes for her (because apparently it's not ok to have a busy life and forget things occasionally like any other person might). On these occasions, instead of calling EITHER of the TWO numbers they had on file for me like the women in the previous rooms would have done, they took my daughter's pants off and had her walking around in just a shirt, diaper, and shoes all day long- even once when it was cold outside. This is a problem, especially since at the end of the day they integrate the kids (more on that later).

-My daughter immediately regressed and didn't want to potty train any more after switching rooms. She had been going on her own at home, but they don't start at daycare until the 2-year-old room. Suddenly my daughter would get agitated when I asked her if she wanted to potty at home. This was her exact reaction: She would yell "No potty! No potty!" (twice every time) at me and then hit me on the back of the hand twice. Where did that come from just a few days into the switch, since we don't hit at home?

-Once I came unannounced to pick up my daughter. The 2-year-olds were out in the playground but my daughter was the only one standing off by herself- she was playing with the trash can by the fence and the "caretakers" weren't watching her at all. In fact, they didn't even notice me until I opened the gate and then they acted surprised to see what my daughter was doing. Mind you, my daughter loves the playground and never wants to leave, and she also loved her friends so I don't believe she was by herself playing IN TRASH by accident or that these women didn't know what she was doing.

-Once my daughter had a bout of reactive airway disease due to exposure to irritants. The weather outside was cold at the time, and the doctor said she had to stay inside or she might end up in the ER yet again. I asked the "caretakers" if she could stay inside with another group of kids during recess, which they said was fine. They took her outside anyway, putting her health in danger. The women said they didn't get the message, which of course was bull since I both told them directly and wrote it down as required.

-If your kid is running a high fever, these people will likely not even call you. One day they found out that my daughter had a fever over 102 early on in the day. Once again, instead of calling EITHER of my TWO numbers they let me find out when I picked her up that she was sick all day and had refused both food and water.

----Last but not least, although this actuallly reflects on the whole daycare and not just the "caretakers" of the 2-year-old room: You want to get there early to pick up your kids and also not drop them off too early, especially the girls. In both the mornings and afternoon all of the kids are all integrated in the "chapel", a perpetually darkened room. Both girls and boys of all ages, from infants to school age kids, in one room with usually one person watching them in the morning and two in the afternoon. Once my mother dropped my daughter off for me and two school age boys waiting for their bus came and grabbed my daughter and another girl (both were 1.5 yo at the time) by the hands and started pulling them away. According to my mom one of the boys said something akin to "This one is mine, and that one is yours". The one sleepy woman "watching" them said and did absolutely nothing (because of course she was watching the TV and not the kids), so my mother separated the kids and brought it to her attention. She was late to work trying to ensure that my daughter would not be molested.


Another little girl's mother pulled her out a week or two after she switched to the two-year-old-room. The last time I saw her she looked very pissed and was storming out of the center with her older kid running after her. Her kid had been with mine since the infant room, almost two years, and suddenly she was moved to another daycare.

After I pulled my daughter out, the daycare charged me a "vacation fee" that, while extraneous, should have been partially covered since I had a week's worth of money still left on my account on my daughter's last day. It's awfully convenient that the money in my account disappeared when I was planning to ask for a reimbursement, and then I get slapped with a bill. This "vacation pay" was not charged the year before when my daughter took a similar indefinite break from the daycare at the very same time of the year.

On a side note, but not really, the daycare has been broken into at least twice in recent years (I think only one incident made the news, although the second time caused the daycare to shut for half a day while police investigate). Although both times were after daycare hours and nobody was hurt, my point is that it is not hard for anyone to enter the daycare. Nevermind the fact that once a week the church gives out food to the needy- directly outside of the front doors to the daycare.

In conclusion, this is the daycare for you if you can drop your kids off late, pick them up early, and if they don't require assignment to the 2-year-old room. I can't speak on the older kids' rooms but the infant and toddler rooms were good (at least a couple of years ago they were). If it actually is closed as I heard then it's a good thing.

30 out of 73 think this review is helpful
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