East Ridge Academy

I am sorry to say that we have not had a good experience with this facility at all, and that is a huge UNDERSTATEMENT. This is one of my first experiences using a daycare facility because we often use family. I had to use this daycare facility out of necessity for my child.

My child is pre-k age and is/was potty training and the facility did not properly assist my child in keeping themselves clean or on track with potty training. My child came home with poop streaks, and poor bathroom hygiene from not wiping properly almost daily. My child came home with no pants, no shoes (they lost them and could not find them until the next day), covered in pen ink and marker, Missing backpack (they lost it and could not find it until the next day) on several occasions. It became increasingly apparent that the facility was not able to take care of children correctly. My child never came home with any notes or work that they had done, so I am only left to assume that no activities or curriculum was used at the facility for the pre-K age students. There was little to no communication with me regarding what was going on at the facility and when I was called it was only to tell me that there was an issue.

My child was in this facility for only a few months and WE ARE NOT GOING BACK. The last straw for me was when my child was INJURED by a daycare worker causing the need for an EMERGENCY ROOM VISIT. To be clear this INJURY was caused by the caregiver based on the information I received from the doctor. This may not be everyone's experience, but it was mine and if I was a parent seeking a new daycare I would want to know what is going on at the facility. Please know that I do not normally write reviews of this nature, but felt like others needed to know our experience at this facility in order for them to make the best decisions for their own children and families. Please stay safe and my recommendation is to seek daycare anywhere, but at this facility. I hope the facility improves and works on training for the caregivers in the facility, but they have a long way to go as far as I am concerned.