Ivonne Rivera
Customer Service Representative Kissimmee, FL 34744 [email protected] 4074378276
Authorized to work in the US for any employer
Work Experience
Customer Service Representative Health Solutions - Fort Lauderdale, FL August 2014 to September 2015
Diabetes Equipment Supplier resolved customer complaints via phone, email, or social media. Used telephones to reach out to customers and verify account information. Assist with placement of orders and send out faxes to patients doctor office for prescriptions to be delivered to their homes. (954) 229-1742
Labor Worker RSR Staffing Inc - Lake Worth, FL September 2012 to August 2013
Restoration projects and Construction. Helped the skilled workers, Clean-up, contact with others, wear protective safety equipment. Performed any combination of light cleaning duties to maintain private or commercial establishments. Cleaning and vacuuming in an orderly manner.
Office Assistant / After-School Care Attendant United Apartments Group, Inc - DeLand, FL April 2011 to January 2012
Office Assistant I was responsible for scheduling appointments, receiving walk-in guests, and answering emails. I also was ensuring that all paperwork is handled appropriately with adequate attention, and is filed correctly; preparing and opening mails, answering the phone and running general errands for senior members of staff I greet the clients, to present professionallythe features and benefits of the community and also, Managed afterschool program to encourage socialization, provide entertainmant,and fullfillment and improve daily living skills.Children in after-school care spend a lot of time outside the home and away from parents, so it's important that during these activities, I as a attendant keep a close eye on the kids, watching out for any behavioral or emotional issues they may need to discuss with parents. I responsible for planning and serving snacks and meals for kids. I also was responsible for getting the kids to help serve and clean up after eating and simply ensure that kids get their homework done. I responsible for writing daily, weekly or monthly reports of children's behaviors and habits, and communicating that information to parents .
Sales Associate/Cashier Macy's at Galleria Mall - Fort Lauderdale, FL November 2004 to September 2005
Receive, Store, cashier, and issue sales floor merchandise. Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise to attract customers. May periodically take physical count of stock or check and mark merchandise.
