Description: HOLA HELLO NI HAO PRESCHOOL is a Child Care Center in Scottsdale AZ, with a maximum capacity of 50 children. The provider does not participate in a subsidized child care program.
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| Inspection # | Inspection Date | Inspection Type | Status |
|---|---|---|---|
| INSP-0168542 | 2026-02-18 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct complaint #00158980 investigation on 2/18/2026. A full inspection was not conducted at this time. The Written Documentation is required to be submitted through the Licensing Portal within 10 days of the receipt of the Statement of Deficiencies. Mandated reporting requirements were also discussed at this time. Ratios observed were:, One-two year olds: 1:4 Three-five year olds: 2:9. There was 1 staff interviewed during this investigation. There were 2 children interviewed during this investigation. Others interviewed: The complainant's contact information was not provided on the complaint form and the complainant was not able to be contacted for an interview. Documentation observed was email correspondence regarding this incident. Upon completion of the complaint investigation, it was determined from observation, interview and documentation that the 6 allegations lacked sufficient evidence and were unable to be substantiated. The following deficiency was observed and are subject to changes pending programmatic review. | |||
| INSP-0168369 | 2026-02-17 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct complaint #00158980 investigation on 2/17/2026. A full inspection was not conducted at this time. The Written Documentation is required to be submitted through the Licensing Portal within 10 days of the receipt of the Statement of Deficiencies. Ratios observed were: One-two year olds: 1:2 Three-five year olds: 1:8, There were 3 staff interviewed during this investigation. There were 2 staff files reviewed during this investigation. The fingerprint clearance cards for 2 of the 2 were verified to be valid through the DPS website. Others interviewed: The complainant's contact information was not provided on the complaint form and the complainant was not able to be contacted for an interview. Documentation observed was email correspondence regarding this incident. Upon completion of the complaint investigation, it was determined from observation, interview and documentation that the 6 allegations lacked sufficient evidence and were unable to be substantiated. The following deficiencies were observed and are subject to changes pending programmatic review. | |||
| INSP-0160349 | 2025-09-26 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the Compliance Inspection conducted on 9/26/2025, and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of the receipt of the Statement of Deficiencies. A copy of the Notice of Inspection Rights was provided at the time of the inspection. 4 of 4 fingerprint clearance cards were verified to be valid through the DPS website during the time of the inspection. The following was discussed, but not limited to: 1) New rules, effective 8/3/25, 2) Tummy time rules, 3) The miniature pink Boppy pillow in the infant room that was recently purchased by the infant room teacher can not be used during tummy time, per rule. Staff stated there is currently only 1 infant enrolled and that the infant is able to crawl. The Boppy pillow was removed from the classroom at the time of the inspection, and 4) Suspension and expulsion policies are now required to be included in the Parent handbook. Please submit the following: 1) The Fire permit when obtained. | |||
| INSP-0051880 | 2025-01-09 | Initial Monitoring | Complete |
| Initial Comments: The following deficiencies were found at the time of the Initial Monitoring Inspection conducted on 1/9/2025, and are subject to changes pending programmatic review. Name of Compliance Officer: Jennifer Flicker The Written Documentation of correction is required to be submitted through the Licensing Portal within 10 days of receipt of the Statement of Deficiencies. The following was discussed but not limited to: *Tummy time rules were discussed. There were 5 staff files reviewed. 5 of the 5 fingerprint clearance cards were verified to be valid through the DPS website. | |||
| INSP-0049927 | 2024-11-13 | Compliance (Initial) | Complete |
| Initial Comments: The following deficiencies were found at the time of the Initial Inspection conducted on 11/13/2024, and are subject to changes pending programmatic review. Name of Compliance Officer: Jennifer Flicker Name of Compliance Officer Supervisor: Andrea Rach The Written Documentation is required to be submitted through the Licensing Portal within 10 days of the receipt of the Statement of Deficiencies. The following was discussed but not limited to: 1) A new date of employment is required for each staff due to a change in the LLC from the previous location. Each staff will be required to complete the required TB test, the licensee will ensure each staff's DPS fingerprint clearance card validity, the DCS background clearance check and the new staff 10-day orientation training, and 2) The tummy time rule was discussed and ensuring the tummy time floor area is free of all soft products, including stuffed animals and boppy feeding pillows. The following documentation is required to be submitted before the license will be issued: 1) A copy of the back of Staff #1’s fingerprint clearance card, 2) The corrected certificate of insurance that states the new LLC, 3) Revised parent handbook, 4) A photo of the addition of the plexiglass that will separate the food prep area from the infant room's 2 diapering areas. There were 4 staff files reviewed. 4 of the 4 fingerprint clearance cards were verified to be valid through the DPS website. | |||
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