Creative Kids - Port Orchard WA Child Care Center

600 Tracy Ave N , Port Orchard WA 98366
(360) 769-8499
2 Reviews

About the Provider

Description: Creative Kids Learning Center offers quality preschool and child care service to the Port Orchard, WA area.Enroll your children now, and give them a head start before receiving proper schooling. We guarantee quality service at reasonable rates.

Additional Information: First Initial License Date: 7/13/2001. Early Achievers Status: Participating in Quality Improvement.

Program and Licensing Details

  • License Number: PL-24530
  • Capacity: 49
  • Age Range: 12 months - 12 years 0 months
  • Early Achievers Rating: Level 3+
  • Enrolled in Subsidized Child Care Program: Yes
  • Initial License Issue Date: Jul 13, 2001
  • Current License Issue Date: Jul 13, 2001
  • Current License Expiration Date: Dec 31, 2999
  • District Office: Tacoma/Silverdale
  • District Office Phone: (253) 625-6119 (Note: This is not the facility phone number.)
  • Licensor: Christie Donaldson (christie.donaldson@dcyf.wa.gov)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

Reviews

...
Tracy Sep 02, 2021
I have used this provider for more than 6 months

I only give this facility 1 star and that’s because of Ms. Rhonda and a couple of other nice teachers who truly care about the health and well-being of the children. There are far too many negatives at this daycare. Sorry for the length, but I want other parents to be well informed because my experience was so horrible. This facility doesn’t put the children first and for that reason alone, go somewhere else.

First, the owner and most of the staff are extremely rude and unprofessional. The staff are always snapping at parents for forgetting a rule or not knowing the routine & if you let the owner know what’s going on she defends them. There’s no apology & I’ll have a talk with them, there’s just making excuses for their horrible behavior & absolutely no resolution to your issue. It’s very disappointing because this could be a great daycare if the owner would just listen to the parents needs & make adjustments accordingly, but she only cares about her staff and money. The children & parents are just inconveniences for this facility.

Second, after leaving the toddler room we had an issue about our daughter coming home with a dirty butt after pooping, just not being completely clean up. This led to a nasty rash & pain for my baby. When I brought this up I was never told what was done to correct the problem, but the issue stopped for a little bit. Then it happened again. Her father was very upset and complained, admittedly, not in a polite way & the owner acted like how dare we complain about our child not being taken care of well. She said they had a meeting about it and the issue was resolved. I kept saying it’s not resolved when she came home with the same issue again. She then threatened to terminate child care, for them doing something wrong! Unfortunately there weren’t other suitable options for childcare so I was forced to keep my child in this subpar facility. Then COVID hit and childcare became even more difficult to find.

Third, there is no communication at all! There is new staff all the time with no introductions made or communication to the parents about even just their names! I had no idea who some of the people were who were taking care of my child all day.

Finally, during COVID masks have been required during drop off and pick up. My daughters father picked her up on Monday and didn’t wear a mask. When talked to about the mask he said he doesn’t have one but could go get one. They told him no, & brought our child to him. The next day when trying to drop my daughter off I was rudely told by the teacher to go talk to Julie (the owner). She kicked my child out of daycare because her father forgot about masks when picking her up! She said she sent me a message that morning through the app. First, a message through an app is not an appropriate form of communication about official business with parents. Second, she sent me the message at 7:23 am, purposely waiting until the last minute to try to mess up my day. Third, the message consisted of “Anabelles last day of childcare was yesterday”. This is the most unprofessional experience I have ever gone through! My daughter wasn’t allowed to say goodbye to her friends or any of the teachers that she had known for the last 4 years of her life.

I’m shocked and disappointed by the overall unprofessional behavior of the owner and management.

25 out of 51 think this review is helpful
Was this review helpful to you?  Yes  No
...
Nicole Jul 14, 2017
I have used this provider for more than 6 months

Two employees are really nice and pleasant, one of which is a very hard worker and seems to enjoy her job. These are the type of folks one should expect to be working in a childcare establishment. That being said, there are two other employees that seem to really dislike there job. I've been made to feel as if my child is a burden. I've personally witnessed eye-rolling and unnecessary comments after respectfully addressing unresolved issues regarding children hitting, slapping, pushing, biting, teasing, etc. on several occasions. Nothing has changed. I've also had comments made to me about my personal life that were inaccurate and unnecessary. I've witnessed other questionable events that left me feeling unsettled and wondering what else goes on throughout the day.

53 out of 103 think this review is helpful
Was this review helpful to you?  Yes  No

Write a review about Creative Kids. Let other families know what’s great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.

Review Policy:
ChildcareCenter.us does not actively screen or monitor user reviews, nor do we verify or edit content. Reviews reflect only the opinion of the writer. We ask that users follow our review guidelines. If you see a review that does not reflect these guidelines, you can email us. We will assess the review and decide the appropriate next step. Please note – we will not remove a review simply because it is negative. Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.

Providers in ZIP Code 98366