Description: Children’s Country House is a unique day care facility for children ages 2-7. The school is situated in a Craftsman Style house built in 1909 on two-thirds of a wooded acre in the foothills of Altadena, California on the northern edge of Pasadena.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Type | Inspection Dates | Reports/Citations |
|---|---|---|
| Complaint | 2022-02-22 | COMPLAINT INVESTIGATION REPORT |
| Inspection | 2020-02-28 | FACILITY EVALUATION REPORT |
| Other | 2019-04-03 | FACILITY EVALUATION REPORT |
| Inspection | 2019-02-22 | FACILITY EVALUATION REPORT |
| Inspection | 2018-03-13 | FACILITY EVALUATION REPORT |
| Summary | 02/28/2020 | Type B Citation: 5; |
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*Type B citation is for a violation that, if not corrected, may become an immediate risk to the health, safety or personal rights of clients. Examples include faulty medical record keeping and lack of adequate staff training. |
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My daughter has been attending since she was 2 years old and has had a wonderful experience. I love that the kids get so much outdoor play, and that the indoor area is organized, clean, and fun. The teachers are wonderful.
First time my son was attending Children Country House for 3 month in Summer 2014. He was 3 years old diagnosed with autism. The director of the school, Debera was aware of that and she kindly accepted him saying she already has an experience with this type of kids. The problem with my son - he has speech delay, doesn’t usually participate in group play, has hard time paying attention to the teacher and might be aggressive to other kids if they bother him. During the school year he attends special education class in Webster Elementary public school. That summer time in 2014 went so well, so we decided to return to this school for another summer in 2015. This time Debera asked me to pay registration fee $125 again, although she promised in 2004 not to do it if we return. She was not able to find our file and asked me to do paperwork again. We agreed that he will be attending from June 8th to August 18th. No copy of agreement I received. I was paying monthly full time $895 for two months. On July 30th I asked to give me total for the August (I estimated for myself about $230 - from August 9th to 14th - decided to cut the time for Monday 17th and Tuesday 18th). Already in August I got a surprise note from Debera, saying that she had been hiring a special person for my son in order to put him for the nap and want to charge me extra $250 for the time he already spent plus half of the month (she forgot I was paying since 8th day). Nobody told me about "special person" hired for naps and always when i asked how was he during the day - both teachers (Rebecca and Nancy) were saying, he is fine never going to details. I was frustrated, called Debera, we had a conversation, she was apologizing that she forgot to tell me about “extra” care and eventually decided to pay that "extra" because it I needed that one more week to keep my son in his school and didn’t was to disappoint Debera. Once I brought a check for $478.75 ($250 extra care and $228.75 for one week of August 10th to 14th) a few days later on August 8th, she gave me another notice, saying that my son was such a trouble so she (instead of calling me again) paid $50 to one more person to watch for him! I was upset and said I was picking him up last time and never return, asked to return my money for the week of August (it was August 8th) and she said I owe her even more. I politely reminded her about all my payments and amounts and asked to look more carefully and left. Than I was calling her 2 times every other day to remind to look into my payments, eventually she agreed to send me a check by mail but didn't say the total. I hoped it should be at least $200.
On August 22th eventually I got a letter from Children Country House with words “during the summer I (Debera) spent about $400 of my own money to hire people to help with him (my son). We don’t refund money when people take their children out of school”.
How come it is $400 already? Why she never told me before hiring extra persons? I feel hoodwinked. I doubting all her words, there is no evidence of third persons hired into school for that purpose (my friend’s son also a student there, she picks up her son earlier and she never saw anybody besides regular teachers watching for my son). Also no reports were from school
that my son “socked two teachers and bit two kids”, I was informed about that in the last letter, written on August 15th. Besides that, ones in July he returned with a huge bump on his forehead, no report was about it and no teacher saw what had happened, another time with deep bloody scratch on his leg - again no report and no witnesses.
I’m very unhappy with my experience in Children Country House, I would not recommend anybody to have business with their director Debera.