Susan Lum - Kailua HI Family Child Care Home

(808) 261-5417
2 Reviews

About the Provider

Description: SUSAN LUM is a Family Child Care Home in KAILUA HI, with a maximum capacity of 6 children. The home-based daycare service helps with children in the age range of 2 months to 10 years. The provider does not participate in a subsidized child care program.

Program and Licensing Details

  • Capacity: 6
  • License Number: 15090
  • Age Range: 2 months to 10 years
  • Enrolled in Subsidized Child Care Program: No
  • District Office: Oahu Child Care Licensing
  • District Office Phone: (808) 587-5266 (Note: This is not the facility phone number.)

Location Map


Kelly Nov 25, 2018
I have used this provider for more than 6 months

We had our son with Auntie Sue from the time he was 6 months old until we left the island when we was 2 1/2. We were extremely sad to leave both of the wonderful aunties who watch the babies there. They treated us and our son like family and our son learned so much! Both aunties are extremely kind and wonderful with the kiddos. We could not have asked for a more loving environment for our son. The negative review that is also on this site does not reflect our experience (at all) nor any of the other families of kids that we met while there. Auntie Sue came highly recommended to us and we always felt safe leaving our son in her care.?

4 out of 10 think this review is helpful
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Kyle Jun 28, 2018
I have used this provider for less than 6 months

We used this homecare center for 5 months and found it to be a terrible experience. I would highly encourage anyone reading this to not use this facility. Sue is not attentive, laying down on her couch, while her helper would slap the children on their hands. She allowed 3 bags of breast milk to become spoiled in one day because she forgot about them- and then blamed her aid who in turn blamed the 2 year old because she was playing with the bag. Our infant was fed milk by propping a bottle on a pillow. She continued this even after being spoken to about it. The children are unstimulated, sitting in an overly warm room all day. Most times when I would come to pick up my baby his back side would be wet from sweating through his onesie. The tv is nearly always on, and never did I see the kids being read to. If you do choose sue to care for your children- read your contract carefully. 30 days notice does not mean 30 days from when you tell her you have found somewhere else. We ended up having to pay for a month we didn’t use one single day of.

4 out of 8 think this review is helpful
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Providers in ZIP Code 96734