BROOKWOOD BAPTIST CHURCH CHILDCARE #1 - Jacksonville NC Four Star Center License

903 HENDERSON DRIVE, JACKSONVILLE NC 28540
(910) 455-4959
1 Review

About the Provider

Description: At Brookwood we have a vision to provide the best care possible for your child. Children are our future, and we strive to nurture them along on their path to adulthood. We not only focus on the skills that they need developmentally, but also on developing their heart and mind.

Child care is available for children ages birth to five years from 6:00am-6:30pm Monday-Friday. We also have an after school program available for school age children. Got preschoolers? We also have a half-day preschool program from 7:30am-12:00pm Monday-Friday. We also have a lunch bunch program where preschoolers can stay until 2:00pm.

Our teachers will partner with you to enrich your child’s cognitive, social, emotional, physical, and spiritual development. We take this task seriously and would count it a joy to be able to serve you and your child. We are one of the largest child care centers in the Eastern United States. We are also one of the best, as evidenced by our 4 and 5-Star ratings. We accept all forms of child care subsidy.

At Brookwood we endeavor to provide a loving, safe, and fun educational environment for your child. Please call us today to schedule a meeting and tour our facility: 910.455.4959.

Additional Information: Four Star Center License

Program and Licensing Details

  • License Number: 6759004
  • Enrolled in Subsidized Child Care Program: Yes
  • District Office: North Carolina Dept of Health and Human Services - Division of Child Development
  • District Office Phone: (919) 662-4499 (Note: This is not the facility phone number.)

Location Map

Reviews

...
Concerned Parent Mar 24, 2016
I have used this provider for more than 6 months

I have used BBCC for nearly two years now and have become increasingly dissatisfied over the last year. On multiple occasions I've witnessed class room issues that have gone unnoticed by staff. Once I tried to get information on a policy that the school had regarding bullying (child to child) and I was shocked that the first person I asked didn't know the answer. As this incident went on I was asked questions by another associate and was told that they would have a talk when the teacher came by. THEN that same day when I picked up my daughter I had 3 teachers asking me what happened. Why on earth is my conversation not private???
This week things have gotten out of hand. My daughters teacher informed me she runs around during nap time and she tells my daughter she will call my husband. Please tell me how a parent who is in a completely different country and unable to be reached by phone is going to discipline a child, but you won't tell the parent who is there every single day.
Then today I brought fruit for my daughters party. Great :) I purchase fresh pre cut and washed fresh fruit from Lowes foods and spent nearly $20 on some strawberries and grapes. After I picked up my daughter she told me they didn't have the fruit. Only the big kids had the fruit. So I tried to call and get information as to why my daughters class room was not allowed to have the snacks that I brought in the line was busy. I ended up turning around and the teachers told me they didn't see any fruit in her classroom and they must of been left in the refrigerator by mistake. Granted things happen and it's likely to be an honest mistake, I am seriously upset. Even after the apologies I was not offered for one of them to go back into the building to get my fruit I paid good money for. And it will surely be rotten come Monday morning.
Sure that seems pretty superficial on the surface of things but let me remind you BBCC was once the raved about Day Care everyone wanted their children to go to. And they helped with learning what not. Sure my daughter knows "Jesus Loves Me" but can't spell her name. I count on them just as much as they count on me. Surely they can help me teach her the alphabet (not just the song) and her numbers.
Sincerely a upset mother.
P.S. I've encountered many other parents who are dissatisfied with the level of service provided. Yes, I'm looking for another day care...

3 out of 6 think this review is helpful
Was this review helpful to you?  Yes  No

Write a review about BROOKWOOD BAPTIST CHURCH CHILDCARE #1. Let other families know what’s great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.

Review Policy:
ChildcareCenter.us does not actively screen or monitor user reviews, nor do we verify or edit content. Reviews reflect only the opinion of the writer. We ask that users follow our review guidelines. If you see a review that does not reflect these guidelines, you can email us. We will assess the review and decide the appropriate next step. Please note – we will not remove a review simply because it is negative. Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.

Providers in ZIP Code 28540