Description: DUARTE FAMILY CHILD CARE is a FAMILY DAY CARE HOME in LOS ANGELES CA, with a maximum capacity of 12 children. The provider also participates in a subsidized child care program.
My facility is set up to prepare the children for pre-school. Our curicullum is play based, so that the children will have fun while learning. Our goal is to provide them a loving and safe environment.
I'm enrolled in a Food Program which allows me to provide the children with heathy meals (Breakfast, Lunch and a mid afternoon snack) at no cost to you.
Referral from past and future clients are available.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Type | Inspection Dates | Reports/Citations |
|---|---|---|
| Complaint | 2021-08-18 | COMPLAINT INVESTIGATION REPORT |
| Inspection | 2019-07-16 | FACILITY EVALUATION REPORT |
| Other | 2018-10-16 | FACILITY EVALUATION REPORT |
| Complaint | 2018-10-08 | COMPLAINT INVESTIGATION REPORT |
| Summary | 07/16/2019 | Type B Citation: 1; |
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*Type B citation is for a violation that, if not corrected, may become an immediate risk to the health, safety or personal rights of clients. Examples include faulty medical record keeping and lack of adequate staff training. |
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If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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My son, Emerson, has been attending Duarte Family Day Care since September 2017. At first glance the facility seems clean and kid-friendly. However, the Director, Lourdes is more concerned with appearances rather than the actual care of the children- spending more time on her phone, instead of supervising.
A few months after my son started, I began noticing occasional scratches on him but didn’t ask because Lourdes never addressed it or brought to my attention. Not wanting to come across as an over-analytical mom, I deliberately ignored it. Then it became more regular, my son’s wounds had become more protuberant.
With fewer kids at daycare because of summer, and two adults “supervising” them; I don’t understand this was possible. I never receive calls/texts warning me of what I should expect at pick up time, so when I questioned if the kids were even supervised at the time of the incidents- she became very defensive. Lourdes’ response was always “kids are kids” and merely blamed it on two particular kids (known as the “bad kids” of her daycare).
Unsatisfied with her “kids are kids” response, I sought answers, on Sunday July 15th, I sent a private message to the "Justkidz Duarte" Group on Facebook, even included photos of my son’s wounds to the group message, hoping other parents would understand my concern and I also wanted to give Lourdes the opportunity to take accountability for what was occurring in her daycare and provide a solution. Instead, she replied with “if you don’t like our service, please find someone else”.
I find her complete disregard of my child’s recent negative emotional experience, unprofessional and highly disappointing. Ms. Lourdes was/is fully aware and accepting of kids fighting under her supervision and is not willing to promote positive behavior or use any creative methods to divert and/or prevent future scenarios from occurring.
Miss Lourdes is the best! My daughter was under her care since she was 6 months old. she is now in Kidergarten and she misses Miss Lourdes. She started reading at 4 years old and that thanks to Miss Lourdes. We love the fun, loving and above all caring and clean environment Miss Lourdes and her family provide. the best decision i ever made to choose Miss. Lourdes.