Countryside Child Care - Granite Falls NC Five Star Center License

50 PINEWOOD PLAZA DRIVE , GRANITE FALLS NC 28630
(828) 396-2276
2 Reviews

About the Provider

Description: COUNTRYSIDE CHILD CARE is a Five Star Center License in GRANITE FALLS NC, with a maximum capacity of 85 children. This child care center helps with children in the age range of 0 through 5. The provider also participates in a subsidized child care program.

Additional Information: Five Star Center License

Program and Licensing Details

  • License Number: 1455112
  • Capacity: 85
  • Age Range: 0 through 5
  • State Rating: 5
  • Enrolled in Subsidized Child Care Program: Yes
  • District Office: North Carolina Dept of Health and Human Services - Division of Child Development
  • District Office Phone: (919) 662-4499 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2023-08-25 Unannounced Inspection Yes
2023-08-25 Violation 533 15A NCAC 18A .2804(d)
Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #2, two prepared bottles of formula were stored in the refrigerator and did not have a label with the date or child's name.
2023-08-25 Violation 887 .0606(g)
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. On August 24, 2023, there were no visual checks listed for one infant, 9 months of age, in attendance from 7:30 am until 4:25 pm. The sleep chart did not indicate the infant did not sleep. On August 25, 2023, the visual checks for one infant, seven months of age, that was sleeping during my observation from 1:35 pm until 1:47 pm listed the most recent visual check at 1:15 pm and no other visual check.
2023-08-25 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff with a hire date of March 27, 2023, did not have verification on file of successfully completing certification in First Aid.
2023-08-25 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff with a hire date of March 27, 2023, did not have verification on file of successfully completing certification in CPR training.
2023-08-25 Violation 1052 .1103(a)
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) employee with a hire date of October 16, 2019, needed to complete twenty hours of on-going training based on education and experience and received five hours of on-going training as of August 25, 2023.
2023-08-25 Violation 9995
A violation was found for which there is no item number. Per sanitation requirement .2820(c), Non-aerosol sanitizing solutions, approved disinfectants, detergent solutions, hand antiseptics, and hand lotions shall be kept inaccessible to children when not in use, but are not required to be in locked storage. These solutions shall be labeled as sanitizing, disinfecting, or detergent solutions. Hand soap other than that which is in bulk containers is not required to be kept inaccessible to children or in locked storage. Bulk soaps shall be kept inaccessible to children. In the foyer at the entrance to the facility, one gallon size bottle of hand sanitizer was stored on the table where parents record the arrival and departure times for children enrolled in space #1, 2 and 3. The bottle had a dispenser and the label listed multiple warnings in addition to keep out of reach of children. The bottle of hand sanitizer was stored less than five feet from ground level.
2023-08-08 Unannounced Inspection Yes
2023-08-08 Violation 124 G.S. 110-91(9); .0304(g); .2318
The center did not maintain records as required in rule, and/or were not made available to the Division for review. S. Roy was in the process of signing the employees name on the Documentation of Staff Orientation form under the statement "I have received orientation in the topics listed above" when I walked in to the office. The employee's name listed on the form was not working during the visit. S. Roy then signed her own name on the line that is designated for the administrator under the statement "I attest that orientation was provided on the topics listed above." S. Roy signed her name as the provider that gave the orientation to the employee with the hire date of April 18, 2023. S. Roy is listed as the cook on the Staff and Training Worksheet provided by the facility. T. Pruitt is listed as the administrator on the same form.
2023-08-08 Violation 533 15A NCAC 18A .2804(d)
Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two (2) prepared bottles stored in the refrigerator in space #2 were dated "8/7."
2023-08-08 Violation 620 15A NCAC 18A .2825(a)
All walls and ceilings including doors and windows were not kept clean and in good repair. One (1) ceiling tile in space #4a has water damage. The ceiling tile is near the entrance to space #4a.
2023-08-08 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. On the playground used by infants and children one (1) year of age a blue rocking dog had torn cloth ears and exposed "poly-fil" and the turquoise, yellow, and pink riding car had white PVC looking tubes around the interior of the wheels that had sharp and jagged edges.
2023-08-08 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) electrical outlets were not covered with a safety cover and two (2) wires were exposed to the right of the electrical outlet in space #3, under the bottom unlocked white wooden cabinet across from the diaper changing table.
2023-08-08 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, one (1) bottle of liquid Bic Wite-Out was stored in the unlocked second drawer of the three-drawer white plastic Sterlite Brand storage container on the cubbies above the diaper changing table. The following two (2) hazardous products were stored in the unlocked kitchen, behind the door of the kitchen entryway, in the unlocked metal cabinet, one (1) aerosol can of Lysol Disinfectant Spray and one (1) gallon size container of Member’s Mark No Rinse Floor Cleaner with multiple warnings in addition to keep out of reach of children.
2023-08-08 Violation 841 15A NCAC 18A .2820(d)
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. One (1) bottle of Excedrin was stored in the unlocked metal cabinet behind the unlocked kitchen door.

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Reviews

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Lisa Richards Feb 08, 2023

My daughter went here 30 years ago (loved it then) and now have a granddaughter going there(love it now). They have a great program for the kids and the teachers are amazing. Love knowing that they are so attentive to the kids and their needs.

15 out of 29 think this review is helpful
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...
Concerned Parent Oct 06, 2022
I have used this provider for less than 6 months

We chose this program because we was told our child would receive preschool services. We found that the program was slipping our child into the other daycare rooms. We was told by the director guy this was happening because we pay out of pocket. She explained that the kids who get preK funding would receive services first and because of unexpected staff shortage our child was being placed outside the classroom. My husband discovered this was happening by waiting outside the classroom he dropped our child off in and watching the teachers walk her to another room once they thought my husband was gone. I would have never thought that it would matter how a facility was paid out of pocket or by NC preKprogam funds but the director told me they got put in the class first if they got PreK funds.10/4/22 I was given an hand written letter stating we owed 2 weeks. I was puzzled because I thought my husband had prepaid for the entire month. 10/4/22 I called the cellphone number on the paper and asked the owner if I could get a copy of our receipt or if she knew when my husband paid it so I could ensure it got paid right away. The owner told me “He is your husband, you ask him”. I asked if they kept records or had copies of the receipts and she said I’d have to ask Toni when she was back in the office. I called the office and Toni was out on a bus route. She demanded that I set up auto draft and said it’s mandatory for me to write down my personal account information on a printed tuition express application that would be stored at the office. 10/5/22 at drop off the owner showed me the filing cabinet they store the tuition express applications in. She couldn't find the blank application so she had to call Toni for help. I told the owner that I didn’t feel comfortable with my personal account numbers being stored on paper in a filing cabinet and auto drafted. The owner rolled her eyes at me and said I had no other option. Before 10/3/22 my husband had been allowed to pay out of pocket in person at the office. On 10/5/22 I offered the owner cash, debit, money order, cashiers check and asked for a user name and password for tuition express offering to login myself and pay electronically. The director said that Toni should have never taken our payments and the director called Toni “passive”. The director refused my payments. I was told by the secretary Toni that there is no room on the cloudspace to give parents a username and password for Tuition Express. I told her I wasn’t comfortable with this and she was understanding however I didn’t appreciate the way the owner degraded Toni in front of my five year old daughter. The level of unprofessionalism and lack of financial organization is observed for a business that’s been operating for so long. The buses also look very ran down, pavement is cracked and outside toys are faded and look unclean. I have many concerns. I only have a two star because the preschool teacher Pat has a masters degree and is very kind, Mrs Toni is always nice and the Cook is very friendly and upbeat. I am not sure how or why any staff would stay based on the way this owner treats them though.

16 out of 30 think this review is helpful
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